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  • 2015 Sees General Decline In Quality Of Service Of Mobile Telecommunication Operators Even As Dual L

    Abuja, Nigeria. December 15th, 2015 – A poll conducted based on a partnership between NOIPolls Limited and BusinessDay Media has revealed that in the face of continuous expansion in the Nigerian mobile telecommunications industry, a cross view of the mobile network operators revealed a general decline in the proportion of subscribers who think they are getting value for money from their main network operators. This perception which cuts across all operators is mainly due to high tariff, poor network service, poor promotions and undue credit deductions as reported by the respondents. For instance, almost half of the subscribers who use MTN as their main line think they are not getting value for money from this provider in 2015 (46 percent); representing a 6 point increase from 2014 (40 percent), although slightly more than half of the subscribers believe they are getting value for money. Similarly, the quality of service provided by Etisalat seemed to have declined consistently from 2013 (97 percent) to 2015 (65 percent), thus depicting a decline in the level of satisfaction of subscribers to this operator. More findings revealed that more Nigerians have adopted the use of two lines either from the same network provider or from two different operators over the years. This trend has consistently increased from 2013 (40 percent) to 2015 (49 percent) with a total of 9-points within the period in view. In view of this, majority of subscribers use MTN either as their main line or as a supplementary line and this has been the trend from 2012 with the current figure standing at 96 percent.  This represents a far margin between the use of MTN lines and other lines such as Airtel, Etisalat and Glo, in terms of the proportion of subscribers. This is no surprise considering the first mover advantage MTN had over these other operators in the mobile telecommunications industry. Moreover, MTN topped the chart as the operator that provides the best services in 2015. This perception is commonly shared across subscribers who either use MTN or other operators as their main line. Finally while the Nigerian telecommunication industry continues to expand even with the introduction of new and more service offerings, it is pertinent that The Nigerian Communications Commission which is empowered to establish minimum Quality of Service (QoS) standards in service delivery for the telecommunications industry and all other stakeholders becomes more vigilant; to ensure that consumers continue to have access to high quality telecommunications service by setting basic minimum quality levels for all operators. Brief Background The Nigerian Telecommunication sector has witnessed significant growth over the years and has remained one of the fastest growing sectors of the Economy. According to Nigerian Telecommunication Commission (NCC) statistics, there are over 150 million active telephone lines, while Teledensity exceeds 100% at 107.61% 1. With the growing number of internet subscriptions, both cell phone manufacturers and telecommunication service providers are witnessing tremendous profit in the Nigerian market. A research material by Pyramid Research disclosed that Nigeria’s telecoms industry generated about $9.8b in 2014, while another investigation by LEADERSHIP news report revealed that Nigerians spend about N212 Billion monthly on phone calls2. The glaring question with the above statistics is whether Nigerians are actually getting value for their money with the quality of services provided by the telecom operators. There are various complaints by Nigerians due to irregularities or poor standard of service ranging from; poor network coverage, high tariff, promotions, customer service, as well as faster or slower internet causing them to have more than one SIM card so as to enjoy the most out of the telecom services provided in Nigeria as it is not yet possible to get all from one network. Against this background, NOIPolls in partnership with BusinessDay media conducted a special edition poll on telecommunications in Nigeria, to explore the current state of the sector from the perspective of consumers. The poll sought to measure the mobile phone usage patterns in Nigeria, as well as the quality of services provided by telecommunications providers in Nigeria. Survey Findings Findings from the poll revealed that over the years, more Nigerians have adopted the use of two lines either from the same network provider or from two different operators. This trend has consistently increased from 2013 (40 percent) to 2015 (49 percent) with a total of 9-points within the period in view. Apart from the non-reliance of subscribers on one line due to some issues generally associated with mobile telecommunications in Nigeria, this trend may also have been promoted by an increased introduction of dual sim mobile devices in to the market, thus making it less expensive and more convenient to own more than one phone line. An assessment of the mobile network providers used by Nigerians revealed that majority of Nigerians use MTN either as their main line or as a supplementary line and this has been the trend from 2012 with the current figure standing at 96 percent.  This is followed by Airtel, although with a decline by 12 points in the proportion of subscribers from 2014 (45 percent) to 2015 (33 percent). These findings further support latest industry status report released by the telecoms regulator, the Nigerian Communications Commission (NCC), which revealed that there were 150.6 million active mobile subscriptions on telecoms networks with teledensity standing at 107.61. Of this figure, MTN Nigeria had 62.4 million, Globacom came second with 31.3 million, Airtel had 31.1 million while Etisalat came fourth with 23.4 million subscribers. The poll further sought to establish the Network lines subscribers most frequently use and findings revealed that MTN has consistently taken the lead as the most frequently used line for mobile phone subscribers with current figures standing at 88 percent of mobile network subscribers. This represents a 12-point increase from 2014 where the proportion of subscribers who use MTN as their main line stood at 76 percent. On the other hand, Airtel which had the second largest subscribers who confirmed it as their main line in 2014 experienced a significant decline by 11-points in 2015, thus bringing its current figure to 4 percent; and at par with Glo (4 percent) and Etisalat (4 percent). With continuous expansion in the Nigerian mobile telecommunications industry, there are growing concerns about the quality of service offered by mobile telecommunications operators, as well as their marketing campaigns which sometimes leave consumers frustrated. In view of this, subscribers of the mobile networks were asked their opinion in terms of the value for money they receive from their main network provider. Findings revealed a general decline in the proportion of subscribers who think they are getting value for money from their main network operator; cutting across all operators. While MTN has the largest number of subscribers compared to other network providers, slightly more than half of these subscribers think they are getting value for money from this provider in 2015 (54 percent). This figure represents a 6 point decline from 2014 (60 percent). Similarly, Etisalat seemed to have declined consistently from 2013 (97 percent) to 2015 (65 percent), thus depicting a decline in the level of satisfaction subscribers are getting from this operator. Further analysis on the perception of subscribers on their main network providers revealed that some subscribers who reported they are not receiving value for money mainly emphasized on high tariff, poor network service, poor promotions and undue credit deduction from mobile telecommunication operators with this perception cutting across all operators, although with varying degree of priority for individual operators. For instance, Nigerians who use Glo as their main line seemed to be more concerned about the poor network compared with the perceived high tariff of this operator; while Etisalat and Airtel subscribers were more concerned with high tariff and followed by poor promotions. Still in the bid to measure the perception of mobile network operators, respondents were asked which mobile network operator provides the best services and findings illustrated in the chart below revealed that MTN topped the chart as the operator that provides the best services. This perception is commonly shared across subscribers who either use MTN or other operators as their main line; this implies that the vast majority of subscribers who use other operators other than MTN as their main lines still consider MTN top in this capacity. Etisalat came in second place regardless of its usage by subscribers as their main line. In conclusion, there has been an increased usage of dual lines over the period of 2012 to 2015, evidenced by a total of 9-points increase within the period in view. Majority of mobile phone subscribers use MTN either as their main line or as a supplementary line and this has been the trend from 2012 with the current figure standing at 96 percent.  MTN has consistently taken the lead as the most frequently used line for mobile phone subscribers with current figures standing at 88 percent; representing a 12-point increase from 2014. On the other hand, Airtel which had the second largest subscribers who confirmed it as their main line in 2014 experienced a significant decline by 11-points in 2015, thus bringing its current figure to 4 percent; and at par with Glo (4 percent) and Etisalat (4 percent). Even with the increasing rate of dual mobile lines, there still appears to be growing concerns about the quality of services offered by the network operators. This is evidenced by with a general decline in the proportion of subscribers who think they are getting value for money from their main network operators; especially in the area of high tariff, poor network service, poor promotions and undue credit deduction; with this perception cutting across all operators. Survey Methods The opinion poll was conducted in week of 7th December 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com. About BusinessDay Media BusinessDay, established in 2001, is a daily business newspaper based in Lagos, Nigeria. It is the only Nigerian newspaper with a bureau in Accra, Ghana. BusinessDay Media Ltd is the leading medium for up-to-date news and insightful analysis of business, policy and the economy in Nigeria, a critical decision-making tool for investors and managers. It provides unbiased news and informed analysis on politics, governance, social and economic trends. Disclaimer This press release has been produced by NOIPolls Limited and authorised for release by BusinessDay Media on the NOIPolls media platform to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.ngrguardiannews.com/2015/06/nigerias-active-phone-lines-hit-145-4-million-teledensity-now-103-91/. [2] http://leadership.ng/news/451362/nigerians-spend-n212bn-on-phone-calls-monthly [4] https://iwpr.net/global-voices/nigerian-telecoms-firms-frustrate-subscribers

  • In October 2015; The President’s Job Performance Rating Rises To 80 Percent

    Further findings indicate that the increase in the President’s job performance is mostly centred on the perceived ‘improved electricity supply’ (21 percent) and ‘improved security’ (17 percent) across the country amongst other reasons. Conversely, most respondents who disapproved his job performance claimed that ‘there hasn’t been any realistic change in governance’ (61 percent) among others reasons. Furthermore, the President achieved an average (3) rating in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, and Agriculture and Food Security, while he performed poorly in Job creation. Also, the larger proportion (62 percent) of Nigerians surveyed reported that electricity supply to their household has improved over the past one month and this represents a 7-points decrease when compared to September 2015. In addition, 17 percent of Nigerians experienced no difference at all in electricity supply, while 21 percent claimed that electricity supply to their households has worsened within the past one month. These are some of the key findings from the Governance Snap Poll conducted in the week of October 26th 2015. These results represent the fifth approval rating for President Muhammadu Buhari’s job performance and the tenth in the 2015 monthly series of governance polls, conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding the approval rating of the President, and the current state of electricity supply in the country. Respondents to the poll were asked four specific questions. The first sought to assess the opinion of Nigerians on the performance of President Mhammadu Buhari over the past 1 month. Respondents were asked: Do you approve or disapprove of the job performance of President Buhari in the past 1 month? Findings revealed that 80 percent (46 percent + 34 percent) of adult Nigerians interviewed approved of the President’s job performance. On the contrary, 7 percent (5 percent + 2 percent) disapproved of his performance, while 13 percent remained neutral as they neither approved nor disapproved. More analysis on the President’s performance by geo-political zones indicated that the North-West zone (92 percent: 57 percent + 35 percent) and North-East zone (87 percent: 48 percent + 39 percent) had the highest percentage of respondents who approved of the President’s job performance. On the other hand, the South-South zone (17 percent: 13 percent + 4 percent) and South-East zone (13 percent: 8 percent + 5 percent) had the largest proportion of respondents who disapproved of the President’s job performance. Respondents were further asked to state their reasons for either approving or disapproving the President’s performance. To this effect, Nigerians cited ‘Improved electricity supply’ (21 percent), the perceived ‘improved security’ (17 percent) and the President’s ‘campaign against corruption’ (10 percent) amongst other reasons were responsible for the approval of the President’s job performance. On the contrary, respondents who disapprove the job performance were of the opinion that ‘there haven’t been any viable changes in governance’ (61 percent). Thistopped the lists of reasons given by Nigerians for disapproving the President’s job performance in October 2015. Also, 15 percent cited ‘worsened electricity supply’, while 11 percent stated ‘delay in salary payments’ among others reasons. Monthly trend analysis on the President’s performance rating in October 2015 reveals a 2-points increase in the President’s approval rating which stood at 80 percent. This represents the second best approval ratings when compared with former Presidents with the best rating recorded during Late President Umar Musa Yar’adua administration where he attained the highest ratings of 82 percent in November 2007. Trend analysis by geo-political zones revealed a balance in the general increase in the president’s approval rating in the South-East (14-points), South-West (9-points) and North-West (2-points) and a decrease in the South-South (11-points), North-East (7-points) and North-Central (4-points) between August 2015 and October 2015. To evaluate the performance of the President on some key indicators of the economy of the country, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is excellent, how would you rate the performance of the President Buhari in the following areas?  (1) Job Creation (2) National Security (3) Education (4) Healthcare (5) Infrastructure (6) Conflict Resolution (7) Agriculture & Food Security. The outcome shows that the President achieved an average (3) rating in terms of his performance in aforementioned key areas except in Job creation, where he performed poorly (1). Finally, to find out the state of electricity supply to Nigerian households over the past month, respondents were asked: How would you describe electricity supply in your area in the last 1 month? Findings revealed that the larger proportion (62 percent: 29 percent + 33 percent) of Nigerians reported that electricity supply to their household improved in the last one month. 17 percent indicated that there was no difference at all, while 21 percent (15 percent + 6 percent) asserted that electricity supply to their households within the past one month has remained bad. Analysis by geo-political zone revealed that the North-West (82 percent: 47 percent + 35 percent) and North-East zones (69 percent: 42 percent + 27 percent) accounted for the larger proportion of Nigerians who experienced an improvement in electricity supply, whereas the South-East (33 percent: 24 percent + 9 percent) and South-South zones (30 percent: 23 percent + 7 percent) accounted for the larger ratio of Nigerians who reported a poor state of electricity supply to their households over the past month. In conclusion, 8 in 10 Nigerians approved the President’s job performance in October 2015. Also, the President achieved an average (3) rating in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, Agriculture and Food Security but he performed poorly in Job creation. Finally, majority (62 percent) of Nigerians surveyed reported that electricity supply to their household has improved over the past one month. Survey Methods The opinion poll was conducted in the week of October 26th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com To further explore data from Nigeria governance polls Please visit www.noi-polls.com

  • Nigerians Show Some Level of Support for Ministerial List Even As President Buhari’s Approval

    Abuja, Nigeria. October 13th, 2015 – Latest poll results released by NOIPolls have revealed that following the recent release of the Ministerial list by President Muhammadu Buhari, almost 7 in 10 Nigerians (68 percent) are pleased with all the nominees, although with varying degrees per nominee. In this regard, former state governors, Babatunde Raji Fashola SAN (44 percent), Rotimi Amaechi (31 percent), and Chris Ngige (25 percent); as well as past senator Aisha Alhassan topped the list of Ministerial nominees most appealing to Nigerians, while Hadi Sirika a former Senator (14 percent), Ibrahim Usman Jubrin a former military governor (14 percent) were least mentioned in this category. Nominees were also assessed based on familiarity (awareness of the nominee to the general public), as well as their net favourability position (the overall public perception of the candidate which is derived through positive opinions minus negative opinions). In this light, Babatunde Raji Fashola had the highest familiarity (90 percent) as well as net favourability (+61) among all 21 nominees. Similarly, Rotimi Ameachi had a high familiarity (89 percent) compared with Chris Ngige (77 percent) and Kayode Fayemi (71 percent), however they both have higher net favourability (+40 and +45 respectively) compared to Amaechi who had a lower net favourability of +30. Furthermore as Nigerians await the release of the second list, some respondents (6 percent) indicated Prof Pat Utomi a professor at Lagos Business School, Femi Falana (SAN) a human rights activist and lawyer in Nigeria (4 percent), Charles Soludo past Governor of Central Bank of Nigeria (3 percent), Rabiu Kwankwaso a former state governor (3 percent) and Oby Ezekwesili a former minister of Education (2 percent) as possible recommendations for any subsequent Ministerial lists. Still on governance, recent approval ratings conducted by NOIPolls for the President at the end of September 2015 revealed that the President’s job performance rating for the month of September 2015 increased by 1-point to stand at 78 percent. It is worth noting that the general increase in his job approval in September 2015 was observed across only 4 geo-political zones (North-Central, North-East, North-West, South-West) with the North-East zone (94 percent) recording the largest number of respondents who approved of the president’s job performance. The positive approval rating of President Buhari is mostly based on the perceived ‘improved security’ (21 percent), ‘improved power supply’ (19 percent) and his ‘campaign against corruption’ (11 percent) across the country amongst other reasons. Brief background Nigerians had long-awaited President Muhammadu Buhari’s Ministerial list and it has finally been made public by the Senate President, Bukola Saraki, on the floor of the senate on the 6th of October 2015. Though the nominees were a mixture of old politicians, retired military men, immediate past governors, technocrats and former political appointees, the announcement of the 21 Ministerial nominees appeared to have increased the controversies as the polity was suffused with claims, counter-claims and controversies over the necessity or otherwise of the delay. Conceivably, the reactions about the list vary from people to people and also in accordance with their political interest and belief.[1] Against this background, NOIPolls conducted a recent survey to ascertain the awareness of Nigerians on the recently released Ministerial list and also measure their awareness and perception on all 21 nominees, as well as possible recommendation for subsequent Ministerial list. Survey Findings The awareness of the recently released Ministerial list was measured and findings revealed that most Nigerians (80 percent) are aware of the release of the list. This news would not have gone unnoticed, considering the fact that there was a wait for about 4 months for this exercise. Respondents who showed awareness of the Ministerial list (80 percent of the total) were further asked what names on the list appealed to them the most. Respondents were allowed to list as many names on the list that appealed to them as possible. Responses placed Babatunde Raji Fashola SAN (44 percent), who was the former Lagos State Governor from May 29, 2007 to May 29, 2015, as the nominee most appealing to Nigerians. This is followed by Rotimi Amaechi (31 percent), who served as the 5th Governor of Rivers State from 2007 to 2015. Other top names on the list that appealed to Nigerians include Aisha Alhassan (25 percent), a past Senator; Chris Ngige (25 percent), a former governor of Anambra State; Audu Ogbeh a past chairman of the People’s Democratic Party from 2001 until January 2005 (22 percent); and Abdulrahaman Danbazzau (21 percent), a retired Nigerian Army Lieutenant General. While all 21 names of nominees were mentioned, some names were least mentioned and these include Hadi Sirika, a former pilot and Senator (14 percent) and Ibrahim Usman Jubrin a former Military Governor (14 percent). In addition, a considerable proportion of respondents (23 percent) reported that no name on the list appeals to them. In the same manner, respondents were asked what names on the Ministerial list did not appeal to them and findings revealed that majority (68 percent) of the respondents did not mention any name that did not appeal to them. This therefore implies that most Nigerians endorse the Ministerial list, although 20 percent of the respondents indicated Rotimi Ameachi’s as a name that did not appeal to them on the list. This is followed by Babatunde Raji Fashola (9 percent), Chris Nigige (9 percent) and Audu Ogbeh (8 percent) amongst others. The poll also measured the ‘Familiarity’ and ‘Favourability’ of the Ministerial nominees. Familiarity of nominees assessed the general public awareness of the nominees. Similarly, favourability measured the overall perception of respondents towards the nominees, through positive and negative opinions of the respondents towards the nominees. The perception of the respondents towards the nominees is presented as Net Favourability of the nominees; derived by positive opinions minus negative opinions. Findings are presented in a 4 X 4 matrix which shows the familiarity alongside the net favourability of each Ministerial nominee as shown in the figure below. The four quadrants are interpreted as follows: The top right quadrant implies a high familiarity and positive net favourability. Nominees that fall in this quadrant are well known and well liked. The top left quadrant implies low familiarity and positive favourability. Nominees in this quadrant have a positive net favourability but are not well known. They are only known by a few people but those few have very high opinions of them. The bottom left quadrant implies low familiarity and negative favourability. Nominees that fall in this quadrant are not well known and also have a negative public image. The bottom right quadrant implies high familiarity and negative net favourability. Nominees that fall in this category are well known, however they have a negative public image. Based on the interpretation of the matrix, findings revealed that all the nominees have positive favourability, thus indicating positive public opinion given the fact that no name appeared in the bottom left quadrant. The matrix also reveals a clustering of nominees in the top left quadrant indicating that these Nominees have a positive net favourability but are not well known. Thus they have relatively the same level of favourability and familiarity with minimal differences. Nominees in this category include Abubakar Malami (SAN), Kemi Adeosun and Ahmed Ibeto amongst others. Some names of nominees stood out in the top right quadrant indicating a high level of familiarity as well as favourability. For instance, Babatunde Raji Fashola which appears at the top right of the matrix is an indication that among all the nominees he has the highest familiarity (90 percent) as well as net favourability (+61). Similarly, while Rotimi Ameachi has a higher familiarity (89 percent) compared with Chris Ngige and Kayode Fayemi, they both have a higher favourability compared with Rotimi Amaechi as seen in the table below. A striking similarity amongst nominees in the top right quadrant who have the highest familiarity and favourability is that these are past executives. Ministerianl Nominees Nationwide % Familiarity % With Favourable (Positive) opinion % With Unfavourable (Negative) opinion Net Favourability Babatunde Raji Fashola 90 71 10 +61 Kayode Fayemi 71 53 8 +45 Chris Ngige 77 52 12 +40 Aisha Alhassan 58 44 7 +37 Emmanuel Ibe Kachikwu 56 40 5 +35 Solomon Dalong 56 40 5 +35 Ogbonnaya Onu 59 41 7 +34 Udo Udoma 53 37 5 +32 Rotimi Amaechi 89 54 24 +30 Lai Mohammed 62 40 10 +30 Amina Mohammed 51 35 6 +29 Abubakar Malami (SAN) 48 33 5 +28 Audu Ogbe 65 41 13 +28 Kemi Adeosun 49 33 6 +27 Ahmed Ibeto 47 32 5 +27 Abdulrahama Danbazzau 50 33 7 +26 Adebayo Shittu 47 30 5 +25 Ibrahim Usman Jubrin 48 31 6 +25 Suleiman Adamu 44 29 4 +25 Osagie Ehaneri 46 29 6 +23 Hadi Sirika 42 26 6 +20 Finally on this poll, respondents were asked what names they would like to see for possible recommendation in the subsequent Ministerial list. Findings revealed that on the one hand, about half (52 percent) of the respondents who showed awareness of the recently released Ministerial list, are just satisfied with the names on the list such that they have no recommendation for subsequent Ministerial list. On the other hand, some respondents (6 percent) indicated Prof Pat Utomi a professor at Lagos Business School, as a possible recommendation for subsequent Ministerial list. This is followed by Femi Falana (SAN) a human rights activist and lawyer in Nigeria (4 percent), Charles Soludo a former Governor of the Central Bank (3 percent), Rabiu Kwankwaso a former Governor of Kano state (3 percent) and Oby Ezekwesili (2 percent). See Table after conclusion for other names mentioned in the survey. Still on governance, NOIPolls conducted the fourth approval rating for President Muhammadu Buhari’s job performance and the ninth in the 2015 monthly series of governance polls, to gauge the opinions and perceptions of Nigerians regarding the approval rating of the President. Findings revealed that a larger proportion of Nigerians (78 percent) approved of the President’s job performance over the past one month. On the other hand, 11 percent of the respondents disapproved of the President Buhari’s job performance, while another 11 percent of Nigerians neither approved nor disapproved of the President’s job performance over the past one month. Further evaluation of the President’s performance by geo-political zone revealed that the North-East zone (94 percent: 65 percent + 29 percent) and the North-West zone (90 percent: 57 percent + 33 percent) accounted for the larger proportion of Nigerians who approved of President Buhari’s job performance, hence impacting the overall increase of the President’s rating in September 2015. Conversely, the South-East zone (29 percent: 25 percent + 4 percent) and the South-South zone (22 percent: 18 percent + 4 percent) accounted for the largest ratio of respondents who disapproved of the President’s job performance. Subsequently, respondents were asked to state the reasons for approving or disapproving the President’s performance. The result revealed that ‘Improved security’ (21 percent) topped the lists of reasons for approving the President’s job performance in September 2015. Other reasons on the list includes ‘improved power supply’ (19 percent) and ‘campaign against corruption’ (11 percent) amongst other reasons given by Nigerians. Conversely, Nigerians who disapproved the President’s job performance specifying that ‘there ‘hasn’t been any feasible changes in governance’ (65 percent) and ‘delay in appointing ministers’ (16 percent) among others reasons. Conclusion Following the recent release of the Ministerial list, Nigerians (68 percent) have shown some support for the nominees; with Babatunde Raji Fashola SAN (44 percent), a former Lagos State Governor, Rotimi Amaechi (31 percent), former state Governor of Rivers State. Aisha Alhassan a former Senator representing Taraba North constituency of Taraba State, and Chris Ngige former state governor of Anambra State (25 percent) topping the list as names most appealing to Nigerians. As Nigerians await the release of the second list some respondents indicated Prof Pat Utomi (6 percent), Femi Falana (SAN) (4 percent), Charles Soludo (3 percent), Rabiu Kwankwaso (3 percent) and Oby Ezekwesili (2 percent) as possible recommendations for subsequent Ministerial list. Finally, while Nigerians endorse the Ministerial nominees, the fate of these nominees will be determined by the final outcome of the screening process by the senate, commencing on the same date as this release (Tuesday 13th October 2015). Table: Other Names Listed by Nigerians for Subsequent Ministerial List S/N Names % S/N Names % S/N Names % S/N Names % 1 Aisha Dimani Adamawa 1 36 Jim Ovia 0 71 Onyemuche Nnamani 0 106 David Uwais Sam 0 2 Abike Dabiri 1 37 Chief Eze Duruiheamo 0 72 Okechukwu Osita 0 107 Mike Oshobuge 0 3 Ahmed Ali Kaduna 1 38 Ahmed Tinubu 0 73 Faruku Adamu Aliyu 0 108 Frank Nweke Junior 0 4 Adams Oshiomhole 1 39 Abba Moro 0 74 Goodluck Jonathan 0 109 Gorge Akume 0 5 Abdulrazak Namdas 1 40 Mr. Shekarau 0 75 Jubril Aminu 0 110 Prof Michael Adiku Vc Uni 0 6 Ahmed Aboki 1 41 Abubakar Tsav 0 76 Ibrahim Tappa 0 111 Zayyanu Mohammed Na Allah 0 7 Aisha Gidado 1 42 Ahmed Umaru Fintiri 0 77 Buba Maruwa 0 112 Ibrahim Umar Aniyeiye 0 8 Adesina Akinwunmi 1 43 Abubukar Gada 0 78 Bomi Haruna 0 113 Maniru Mohammed 0 9 Alao Akala 1 44 Abdullahim Idde 0 79 Muhammadu Megar 0 114 Bello Suleiman – Sokoto 0 10 Dele Momodu 1 45 Abdulhasis Yar’dar 0 80 Usman Sa’idu Nasamu Dakin 0 115 Balarabe Musa 0 11 Pastor Tunde Bakare 1 46 Aisha Dinami 0 81 Buhari Bala – Kebbi 0 116 Proffessor Ango Abdullahi 0 12 Steve Torkuma Ugbah 1 47 Adeyemi Kufiriji 0 82 Dr Ibrahim .M. 0 117 Saidu Dakingari 0 13 Atahiru Jega 1 48 Ahmed Markarfi 0 83 Hajiya Ladahatu 0 118 Suleiman Adebayo – Ogun Sta 0 14 Buhari Bello 1 49 Alozie Leah Nwadinma 0 84 Malam Sani Aliyu 0 119 Uche Ogocha – Imo Senator 0 15 Festus Odimegwu 1 50 Lola Shoneyin 0 85 Mataima Sule – Kano 0 120 Aleiro – Former Fct Minister 0 16 Donald Duke 1 51 Olagunsoye Oyinlola 0 86 Mukthar Babayo 0 121 Faruk Adamu Aliyu – Jigawa State 0 17 Rochas Okorocha 1 52 Chief Olorunfunmi Bashorun 0 87 Fintiri -Ex Adamawa Speaker 0 122 Victor Attah – Akwa Ibom State 0 18 Yusfu Mataima Tuga -Bauchi 1 53 Ademola Adeniji Adele 0 88 Danjuma Goje 0 123 Sullivan Iheanacho 0 19 Bamaga Tukur 1 54 Taofeek Kashimawo 0 89 Aisha Jimani 0 124 Prof Chris Okoroafor 0 20 Mutarla Nyako 1 55 Jafaru Isa – Kano State 0 90 Festus Keyamo 0 125 Suleiman Abba. 0 21 Peter Obi 1 56 Timi Alaibe 0 91 Bar. David Ocholi 0 126 Mallam Ibrahim Shekarau 0 22 Balarabe Musa 1 57 Peremobowei Ebebi 0 92 John Oyegun 0 127 Uyi Edgbe 0 23 Ibrahim Umar – Kebbi State) 1 58 Pro Bolaji Akinyemi 0 93 Barth Nnaji 0 128 Daniel Edebri 0 24 Nmamdina Abdulraham 1 59 Chimaroke Nnamani 0 94 Segun Oni 0 129 Mike Onlememen 0 25 Justice Magomega 1 60 Baba Nwanna 0 95 Rt Col. Abubakar Umar 0 130 Prof. Osugbo 0 26 Zakari Salihu 1 61 Chief Okey Ezea(Ideke) 0 96 Prof Isaac Adewole 0 131 Mr Solomon Ogba 0 27 Babangida Aliyu 1 62 Kolade Christopher Sure-P 0 97 Anyim Pius Anyim 0 132 Rev. Olu Martins 0 28 Sullivan Chime 1 63 James Bala Nglari 0 98 Dakuku Peterside 0 133 Fani Kayode 0 29 Babatunde Fashola 1 64 Buba Galadima 0 99 Mohammed Marazu Tsiga 0 134 Emmanuel Jime 0 30 Nasir El-Rufai 1 65 Attihiru Bafarawa 0 100 Prof. J.D Amin 0 135 Mrs Lawrencia Laraba-Mallam 0 31 Nana Dawodu 0 66 Saidu Nasumu Dargri 0 101 Shaibu Mugadi Dan Jarida 0 0 32 Professor Daniel Saror 0 67 Aliyu Wammako 0 102 Ibrahim Birnin Gfada 0 0 33 Dr Paul Unongo 0 68 Boss Mustapha 0 103 Wole Soyinka 0 34 Alhaji Ahmed Rufai Sani Yerima 0 69 Sani Aliyu Zuru 0 104 Labara Maku 0 35 Nuhu Ribadu 0 70 Ankpai Daniel 0 105 Tam David West 0 Survey Methods The opinion poll was conducted in the week of October 5th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.punchng.com/news/protests-as-saraki-unveils-buharis-ministerial-list/

  • Nigeria At 55; ‘Unity Of The Nation’ and ‘Telecommunications’ considered Top

    Abuja, Nigeria. September 29th, 2015 – The yearly Independence Day Special Edition Poll results released by NOIPolls Limited have revealed that Nigerians consider ‘unity of the nation’ (20 percent) as the most important achievement of the nation since independence; alongside Telecommunications (15 percent) and Democracy (13 percent). These have remained consistent in the top three greatest achievements of Nigeria as perceived by Nigerians over the past three years. Moreover, security topped the list of the most important issues Nigeria as a nation should address in the next one year as reported by majority of Nigerians (22 percent each). More findings revealed that most Nigerians (84 percent) believe the Nigerian Independence day is worth celebrating because it signifies ‘the day Nigeria was liberated from colonial rule’ (26 percent) and some say ‘it fosters Peace and unity’ (13 percent) in the country amongst other positive reasons. On the other hand, some Nigerians (16 percent) think the Independence day is not worth celebrating, mainly due to ‘poor development’ (23 percent) in the country, hence no need to celebrate the Nigerian Independence Day. Finally, as Nigeria celebrates 55 years of independence, Nigerians have declared they love being Nigerians and this is mostly due to the perceived ‘peace and unity’ (22 percent) that exist in the country, as well as the ‘cultural diversity’ (16 percent) as one of the  key characteristics of the nation. In addition, ‘Late Dr. Nnamdi Azikiwe’ (13 percent), ‘Late Chief Obafemi Awolowo’(12 percent) and Muhammadu Buhari (12 percent) topped the list of Nigeria’s founding fathers/leaders who have inspired Nigerians the most. These are the key findings from the 55th Independence Day Special Edition Poll conducted in the week of September 21st 2015. Brief Background The Amalgamation of the British protectorates in 1914 and the subsequent Independence of the nation in 1960 has been very symbolic in the history of Nigeria.  On the 1st of October 1960, the sovereign rights of the Nigerian nation seized by the British were eventually recovered and welcomed with great joy by the Nigerian people. Since then, 1st October has been celebrated annually to mark the independence of a people who had been under decades of colonial rule. Nationwide, ceremonious parades, military processions and speeches, culminating with the remembrance of founding fathers who played critical roles in the struggle for the country’s independence and subsequent democracy, fallen heroes and a spray of confetti is observed. October 1, 2015 marks Nigeria’s 55th Independence celebration, and as usual, the Nigerian people have their views on various topics and issues that affect the nation. Against this background, NOIPolls conducted its fourth yearly Independence poll to seek the perceptions of Nigerians regarding the Nigerian Independence, their level of Patriotism, and Nation-building. Survey Findings Respondents to the poll were asked six specific questions. Respondents to the first question were asked: In your opinion, do you think Nigeria Independence is worth celebrating? The outcome revealed that majority of adult Nigerians (84 percent) surveyed believe that the Nigeria Independence day is worth celebrating and this cuts across gender, geo-political zone and age-group. Respondents were further asked: What is the reason for your response above? a larger proportion of Nigerians  (26 percent) think the independence Day is worth celebrating because it signifies ‘the day Nigeria was liberated from colonial rule’ and that ‘it fosters Peace and unity’ (13 percent) in the country amongst other positive reasons. On the other hand, most respondents who think the Independence Day is not worth celebrating believe there has been ‘poor development’ (23 percent) ‘, ‘nothing to show for it’ (14 percent),  and that the ‘economy is declining’ (13 percent), hence no need to celebrate the Nigeria Independence Day. Thirdly, respondents were asked: What do you love most about being a Nigerian? The survey revealed that most Nigerians love being Nigerians because of the perceived ‘peace and unity’ (22 percent) that exist in the country. 16 percent say it is because of the ‘cultural diversity’ in Nigeria amongst other reasons. It is worth noting that Nigeria has over 250 cultural heritages. Nigeria’s rich heritage speak volumes of the adaptability and diligence of her people. Subsequently, to ascertain which Nigeria’s leader inspire Nigerians the most, respondents were asked: In your opinion, which Nigeria’s founding father/past leaders inspire you the most? The findings revealed that most Nigerians (13 percent) are ordinarily inspired by Late Dr. Nnamdi Azikiwe. He was one of the leading figures of modern Nigerian nationalism and the head of state of Nigeria from 1963 to 1966. He served as the second and last Governor-General from 1960 to 1963 and the first President of Nigeria from 1963 to 1966, holding the presidency throughout the Nigerian First Republic.[1] This is closely followed by respondents (12 percent each) who are inspired by Late Chief Obafemi Awolowo and Muhammadu Buhari. Chief Obafemi Awolowo was a Nigerian nationalist and statesman who played a key role in Nigeria’s independence movement, the First and Second Republics and the Civil War. He is most notable as the outstanding first premier of the Western Region but was also a successful federal commissioner for finance and Vice President of the Federal Executive Council in the Civil War and was thrice a major contender for his country’s highest office.[2] Other leaders on the list are Olusegun Obasanjo and Goodluck Jonathan (11 percent each) amongst others. With the aim of ascertaining the most significant issues Nigeria as a nation should address, respondents were asked: What is the single most important issue Nigeria as a nation should address in the next one year? The 2015 responses showed that majority of Nigerians consider ‘corruption’ (22 percent) and ‘security’ (22 percent) as high priority issues Nigeria as a nation should address within the next one year. This could also be tied to the present anti-corruption campaign by the president and the lingering security issues in the North-East region. This is closely followed by ‘job creation’ (21 percent) amongst other issues. In 2014, Security and corruption were considered the top most issues to be addressed. Security in 2014 was at its peak and that was the same year over 200 school girls were abducted from a secondary school in chibok town of Borno state. In 2013, ‘job creation’ (22 percent), and in 2012, ‘electricity’ (18 percent) was considered to be the most important issues Nigeria as nation should address. Finally, to evaluate Nigeria’s greatest achievement since independence, respondents were asked: At 55 years what do you consider to be the greatest achievement of Nigeria? The responses in 2015 revealed that majority of Nigerians (20 percent) believe that ‘unity of the nation’ has been the most important achievement since independence. It was slightly rumoured that the nation Nigeria would divided in 2015, hence the reason for this result. Trend analysis shows that ‘democracy’ was the greatest achievement in Nigeria in 2014 (19 percent) and in 2013 (22 percent). However, ‘unity of the nation’ and ‘telecommunications’ has remained consistent in the top three greatest achievement Nigeria as a nation has achieved since independence as reported by Nigerians. In conclusion, 84 percent of Nigerians believe that the Nigeria Independence day is worth celebrating because it signifies ‘the day Nigeria was free from colonial rule’ while, most respondents who think the Independence Day is not worth celebrating because of ‘poor development’ (23 percent) in the country. More findings show that Nigerians love being Nigerians because of the perceived ‘peace and unity’ (22 percent) that exist in the country. Also, corruption and security topped the list of the most important issues Nigeria as a nation should address in the next one year as reported by majority of Nigerians (22 percent each). Finally, ‘Late Dr. Nnamdi Azikiwe’ (13 percent), ‘Late Chief Obafemi Awolowo’ (12 percent) and muhammadu Buhari (12 percent) topped the list of Nigeria’s founding fathers/leaders who has inspired Nigerian the most and in 2015, ‘unity of the nation’ (20 percent) has been the most important achievement since independence as revealed by adult Nigerians surveyed Survey Methods The opinion poll was conducted in the week of 21st September 2015. It involved telephone interviews of a random nationwide sample. 1000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Positive Reviews For President Buhari’s First 100 Days in Office: Job Creation Highlighted Top

    Abuja, Nigeria. September 15th, 2015 – Latest snap poll results released by NOIPolls Limited have revealed that amidst the mixed reactions which have trailed President Muhammadu Buhari’s first 100 days; Nigerians (60 percent) have appraised the President’s first 100 days in office positively; rating his general performance so far within this period as ‘good’. Some Nigerians (12 percent), on the other hand think the President has performed ‘poorly’ since his inauguration on May, 29th 2015. Still in the bid to appraise the President’s performance in his first 100 days, Nigerians rated the performance of the President as ‘good’  in key areas such as ‘security’ (62 percent), ‘power’ (61 percent); ‘fuel availability’ (68 percent) and ‘anti-corruption’ (48 percent); albeit, slightly more than half of Nigerians (54 percent) interviewed think the President has performed ‘poorly’ in terms of ‘job creation’. This perception is in no doubt driven by the increasing level of unemployment in the country; for instance, unemployment rate in Nigeria increased to 8.2 percent in the second quarter of 2015, from 7.50 percent in the first quarter of 2015, and from 6.40 percent in the fourth quarter of 2014, according to data by the Nigeria Bureau of Statistics (NBS).[1] In view of this and based on one of his political campaign promises to revamp the economy to create jobs,[2] Nigerians have a very high expectation of the President in this regard. Following this appraisal, a larger proportion of Nigerians (39 percent) surveyed expect to see improvement in ‘job creation’ in the country within the next 6 months with the  majority of respondents in this category aged between 26 – 35 years. Marked improvements in this area alongside other critical areas such as security, power and education as indicated by Nigerians; would drive the sustenance of a positive perception of Nigerians towards the performance of the President and the overall achievement of the obligations of his administration.These are the key findings from the 100 Days Appraisal poll conducted in the week of September 7th 2015. Brief Background September 5th 2015 marked the first 100 days of President Muhammadu Buhari in office. In view of this there have been divergent opinions surrounding the first 100 days of the President since his swearing in into office in May 29th 2015.[3] This is due to the legitimate expectations of citizens that a leader should be able to establish the road maps of his administration within the first 100 days in office. It is pertinent to recall that President Buhari’s campaign promises centred on three key areas: waging war against corruption and impunity, fight against terrorism and revamping the economy to create jobs. Power supply and other economic indices are embedded in these three categories.[4] Some of the perceived but unverified and unclassified opinions of Nigerians suggest that some are in doubt of the President’s performance. Some of the criticisms are in favour of his performance in some areas such as leadership prowess or his ‘body language’ effect on the public service, the recent corruption probes, the heightened fight against insurgency and the availability of fuel. However, some attributed the improvements in some areas like electricity to the already laid down energy sector road map of the previous administration arguing that 100 days is too early for him to effect any change in the power sector. Sequel to these views some stated that the merging of ministries and parastatals and the Treasury Single Account (TSA) Bill will strengthen the unemployment indices.[5] The unavoidable question in the minds of an average Nigerian presently is, ‘how has the President fared in his first 100 days as the President of Nigeria’? Against this background NOIPolls conducted a poll to appraise the President’s first 100 days in office.  The poll sought to gauge the perceptions of Nigerians regarding the performance of President Buhari in his first 100 days in office, as well their expectations from his administration in the next 6 months. Survey Findings Respondents to the poll were asked three specific questions. The first 100 days of the President in office examines the occurrence of events and how the President has fared in his role. Hence, in order to gauge the perception of Nigerians on the overall performance of the President, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is very good, how would you rate the general performance of the President on his first 100 days in office? Amidst mixed reactions which has trailed President Muhammadu Buhari’s first 100 days in office, majority of respondents (60 percent) have rated and described the performance of the President in his first 100 days in office as  ‘good’; while 28 percent believe he has performed ‘averagely’ within his first 100 days in office. In line with this the President received an average score of 3.7 and this is an indication that Nigerians have a positive perception of the performance of the President in his first hundred days in office; since the closer his average score is to ‘5’ the better his appraisal. On the other hand, some Nigerians (12 percent) think the President has performed ‘poorly’ since his inauguration. More analysis by geo-political zone indicates that the North-West zone has the largest proportion of respondents that asserted that the President has done a good jobwithin his first 100 days in office, whereas the South-East zone accounted for the highest ratio of Nigerians who were of the view that the President has performed averagely since his inauguration. Conversely, the South-South zone has the highest number of respondents who feel the President has generally performed poorly. Overall, 6 in 10 Nigerians (60 percent) gave  positive reviews of the President’s performance in his first hundred days in office, about 3 in 10 (28 percent) were neutral in their reviews, while 12 percent gave negative reviews of his performance. Secondly, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is very good, how would you rate the performance of the President in the following areas? In a different light from his general appraisal as shown above, majority of Nigerians (54 percent) interviewed think the President has performed ‘poorly’ in terms of ‘job creation’. The President received ‘good’ rating in areas such as ‘security’ (62 percent), ‘power’ (61 percent); ‘fuel availability’ (68 percent) and ‘anti-corruption’ (48 percent). Overall, the President received the best ratings in power and fuel availability with average scores of 3.9 and 3.7 respectively. Finally, to gain insight on the expectation of Nigerians in the next 6 months, respondents were asked: In your opinion, which areas do you expect to see the most improvement in the next 6 months? A larger proportion of adult Nigerians (39 percent) surveyed indicated that they expect to see improvement in ‘job creation’ in the country within the next 6 months. This area of the economy has become a priority to Nigerians, considering that Nigeria’s unemployment rate is currently facing an upward incline, where unemployment among the 15-64 age bracket increased to 103.5 million in Q2 – up from 102.8 million in the first quarter according to the NBS.[6] Other areas in which Nigerians expect to see improvement in the next 6 months include ‘security’ (14 percent), ‘power’ (11 percent) and ‘education’ (8 percent) amongst other areas. Further analysis by geo-political zone revealed unison in the stance of Nigerians on job creation as a priority of Nigerians across all geo-political zones although the South-East zone (46 percent) accounts for the largest proportion of Nigerians in this category. Moreover, a considerable proportion of Nigerians in the North-West zone (29 percent) want to see improvement in security. Also, the South-South zone has the highest number of respondents who want to see improvement in power supply within the next 6 months. This is true considering the power poll result released by NOIPolls in August which showed that the region experienced the worst power supply in the country. In addition, more female (48 percent) than male (32 percent) respondents wants to see improvement in job creation in the next 6 months. In conclusion, 6 in 10 Nigerians have described the President’s 100 days in office as ‘good, while 12 percent of Nigerians claimed that the President has performed ‘poorly’ since his inauguration in May 29th 2015. Finally, most Nigerians (54 percent) think the President has performed ‘poorly’ in terms of ‘job creation’ in the country. Hence, the larger proportion of respondents (39 percent) surveyed have indicated that they expect to see improvement in ‘job creation’ in the country within the next 6 months with the largest segment of these aged between 26 – 35 years (43 percent). Survey Methods The opinion poll was conducted in the week of 7th September 2015. It involved telephone interviews of a random nationwide sample. 1000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95 percent confidence that the results obtained are statistically precise – within a range of plus or minus 3 percent. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.dailytrust.com.ng/daily/index.php/business/61588-unemployment-rate-rose-to-8-2-in-q2-nbs [2] http://www.tradingeconomics.com/nigeria/unemployment-rate [3] http://www.vanguardngr.com/2015/04/buharis-12-million-jobs-and-other-promises/ [4]http://www.thisdaylive.com/articles/100-days-of-buhari-presidency-to-respond-to-nigerians-on-thisday-live-campaign-platform [5]https://www.naij.com/408298-top-points-of-2015-buharis-campaign-promises-part-2.html [6]http://www.vanguardngr.com/2015/08/corruption-buhari-orders-mdas-to-operate-treasury-single-account/ [7] http://dailytimes.com.ng/rising-unemployment-nigeria/

  • President Buhari’s Approval Rating Increases By 8-Points To 77 Percent In August 2015.

    Abuja, Nigeria. September 11th, 2015– Latest governance poll results released by NOIPolls for the month of August 2015 have revealed that the President’s approval rating over the past one month experienced a substantial 8-points increase from July 2015 to stand at 77 percent; as indicated by a larger proportion of Nigerians surveyed. This rating represents his highest rating over three months since the commencement of his approval rating by NOIPolls in June 2015, where he started off at 70 percent. The general increase in the approval rating of the President is seen mostly across 5 geo-political zones with the North-West zone (93 percent) accounting for the highest number of Nigerians who approve of the President’s job performance. The overall rating of the President for August 2015 is bolstered by positive reviews such as ‘his campaign against corruption’ (21 percent), ‘improved security’ (18 percent) and ‘fuel availability’ (7 percent) amongst others. On the other hand, majority of Nigerians who disapprove (8 percent) of the job performance of the President were of the opinion that ‘there hasn’t been any feasible change in governance’ (43 percent), and that he is ‘biased in selection of key leaders’ (26 percent) among others reasons. More findings reveals that most Nigerians (60 percent) reported that power supply to their households ‘has improved’ within the past one month and this represents a 2-points decline from July 2015. The North-West, South-East and South-West zones have the largest proportion of respondents who experienced an improved power supply with 66 percent each. On the contrary, 20 percent of the respondents lamented over the epileptic state of power supply to their households, stating power supply ‘remains poor and has gone worse’ over the past one month. Finally, to sustain this rating, clear indications from the poll points to the need for sustenance of the President’s fight against corruption and continuous improvement in the state of security. Also there is need for the President to focus on key areas (such as power and job creation) that affect the overall economy, as suggested by Nigerians in a previous poll conducted by NOIPolls on top economic issues Nigerians want the President to focus on.[1] These are some of the key findings from the Governance Snap Poll conducted in the week of August 30th 2015. These results represent the third approval rating for President Muhammadu Buhari’s job performance and the eight in the 2015 monthly series of governance polls, conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding the approval rating of the President, and the current state of power supply in the country. Respondents to the poll were asked two specific questions. The first sought to assess the opinion of Nigerians on the performance of President Muhammadu Buhari over the past 1 month. Respondents were asked: Do you approve or disapprove of the job performance of President Buhari in the past 1 month? Responses to this question revealed that a total of 77 percent of adult Nigerians surveyed approve of the President’s performance, 8 percent disapprove of his performance, while 15 percent of the respondents remained neutral as they neither approve nor disapprove. An analysis of the President’s performance by geo-political zone reveals that the North-West zone (93 percent: 70 percent + 23 percent) and the North-East zone (92 percent: 55 percent + 37 percent) accounts for the largest proportion of respondents who approve of the President’s job performance and this ratings generally impacted on the overall increase of the President’s approval rating. In addition, the South-South zone (23 percent: 10 percent + 13 percent) has the largest ratio of respondents who disapprove of the President’s job performance whereas, the South-East zone (15 percent) accounts for the highest share of respondents who neither approve nor disapprove of the President’s job performance so far. Furthermore, respondents were asked to state the reasons for approving or disapproving the President’s performance. To this effect, ‘Improved power supply’ (29 percent) topped the lists of reasons given by Nigerians for approving the President’s job performance in August 2015. The President’s ‘campaign against corruption’ (21 percent), ‘improving security’ (18 percent) and ‘fuel availability’ (7 percent) were amongst other reasons responsible for the approval of the President’s job performance by Nigerians. On the contrary, respondents who disapprove the job performance were of the opinion that ‘there ‘hasn’t been any feasible changes in governance’ (43 percent), while also citing that the President is ‘biased in selection of key leaders’ (26 percent), while 17 percent stated that it’s ‘too early to evaluate his performance’ among others reasons. Monthly trend analysis on the President’s performance rating within his first 100 days in office (3 months) reveals a significant 8-points increase when compared to July 2015. This current rating represents his highest rating since the commencement of his approval rating in June 2015 where he started off at 70 percent. Similarly, a 3-month trend analysis of the President’s approval rating by geo-political zones reveals that his rating increased across 5 geo-political zones from July 2015 to August 2015, with the largest increase seen in the South-West zone recorded at 16-points. The President’s performance saw a 10-point decline in the North-Central zone. Moreover, the President’s performance rating in the Northern regions ranged between 71 -93 percent, while his rating in the Southern regions ranged between 45-75 percent over the period in view. Finally, to find out the state of power supply to Nigerian households over the past month, respondents were asked: How would you describe power supply in your area in the last 1 month? The result reveals that most Nigerians (60 percent) reported that power supply to their households ‘has improved’ within the past one month. Conversely, 11 percent of the respondents affirmed that power supply has “remained poor’; 9 percent claimed ‘it’s very bad and has gone worse’, whereas 20 percent said ‘there’s no difference at all’ suggesting their power supply neither improved nor worsened over the past one month. Further analysis by geo-political zone indicates that the North-West, South-East and South-West zones account for the largest proportion of respondents who experienced an improved power supply with 66 percent each. The South-South zone (39 percent) has the highest ratio of respondents who stated that there’s no difference at all in the rate of power supply to their households, whereas the North-East zone recorded the highest number of respondents who saw worsened state of power supply in August 2015. In conclusion, almost 8 in 10 Nigerians approve of the President’s performance over the past one month indicating an 8-points increase from July 2015 and the North-West zone contributed to the general increase of his approval. Finally, the survey reveals that 60 percent of Nigerian household claimed they saw improvement in power supply to their households. The North-West, South-East and South-West zones account for the largest proportion of respondents who experienced an improved power supply, the North-East zone recorded the highest number of respondents who saw worsened state of power supply in August 2015.a Survey Methods The opinion poll was conducted in the week of August 30th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.noi-polls.com/root/index.php?pid=309&ptid=1&parentid=13

  • 72 Percent Of Nigerians Support Proposed Merger Of MDAs: EFCC and ICPC Highlighted Top Priority

    Abuja, Nigeria. August 25th, 2015 – A recent poll result from a polling partnership between BusinessDay Media and NOIPolls Limited has revealed that the President’s proposal to merge some ministries and parastatals has been received with support from most Nigerians. Majority of Nigerians (72 percent) support the proposed merger of Ministries, Departments and Agencies (MDAs) of the federal government, with the merging of EFCC and ICPC highlighted as top priority. Further findings indicates that most Nigerians (65 percent) are well informed of the President’s decision to appoint his ministers in September 2015, which was made public after the publication by the Washington Post in July 2015 of the President’s article titled “Nigeria Committed to Good Governance and Fighting Terror”.[1] This decision stirred varying opinions from Nigerians. On the one hand, most Nigerians (87 percent) consider September 2015 as a good time for the President to appoint his ministers citing ‘he needs time to select the best persons’ (31 percent), ‘for better governance’ (13 percent), amongst other reasons. On the other hand, some Nigerians (13 percent) viewed the President’s decision as a delay, while reporting that the appointment of the ministers is ‘long overdue’ (61 percent), and has resulted in ‘delay in the execution of programmes ’ (14 percent) as well ‘economic stagnation’ (12 percent). Finally, more than half (58 percent) of Nigerians surveyed showed awareness of the proposed merging of some ministries and parastatals by the President; following the recommendation of the transition committee to reduce the number of ministries from its present number 42 to 19, with the aim of reducing the cost of governance as well as making these agencies more effective and responsive to the needs of Nigerians.[2] These are the key findings from the Governance pollconducted in the week of 10th August 2015. Brief Background Since the emergence of General Muhammadu Buhari as Nigeria’s newly elected President, the appointment of his cabinet members has been a subject of debate across the country. With high expectations from Nigerians given the electoral promises made by the present ruling party, there is no doubt that the citizens expect a very big shuffle in the President’s cabinet; due to the perceived questionable decisions of the past administrations. Although several media reports revealed that some citizens have expressed great concern over the delay in the release of ministerial appointments, the President has however stated he would appoint his ministers in September 2015, while clarifying that the delay is very essential for strategic selection in order to make the right appointments.[3] Still in line with governance, the President proposed to reduce the number of ministries from 42 to 19, mainly through merging some ministries and parastatals; especially those that are not backed by law with the view of saving public spending operating such organisations. This proposal has been received with varying opinions as some Nigerians see it as a good step to reduce the cost of governance, while others are of the opinion that it might lead to tremendous loss of jobs, thereby contradicting the aimof employment creation the ruling party sold to the electorates during its campaign.[4] Against this background, NOIPolls Limited on behalf of BusinessDay Media conducted a governance poll to measure the awareness of Nigerians on the planned ministerial appointments by September 2015 and their perception on the proposed merger of some ministries and parastatals in Nigeria. Survey Findings Respondents to the poll were asked six specific questions. Firstly, to gauge the awareness of Nigerians on the proposed appointment of ministers by the President in September 2015, respondents were asked: Are you aware that the President is planning to appoint his ministers in September 2015? The outcome revealed that a larger proportion of Nigerians (65 percent) are well informed of the President’s decision to appoint his ministers in September 2015. The President gave this hint in an article he wrote called “Nigeria Committed to Good Governance and Fighting Terror”, published by the Washington Post, Monday, July 20, 2015,.[5] On the other hand, 35 percent of the respondents showed no awareness of this information. Analysis by geo-political zone revealed that the South-East zone accounted for the largest proportion of respondents who showed awareness of the President’s decision to appoint his ministers in September 2015. In addition, more male (75 percent) than female (54 percent) respondents showed awareness, while respondents aged 61 years and above accounted for the largest proportion of Nigerians who showed awareness of the subject matter. Subsequently, respondents were asked: In your opinion, do you think that September is a good time for him to appoint his ministers? Majority of Nigerians (87 percent) surveyed believe September 2015 is a good time for the President to appoint his ministers. Besides, the President stated that it was important for him to take his time to select the right persons to work with him and this would enable him set rules of conduct for good governance. He also admitted that it would have been irrational and bad governance if he had appointed ministers immediately after he was sworn in.[6] On the contrary, 13 percent of the respondents are of the view that September 2015 is not a good time for him to appoint his ministers. Further analysis by geo-political zone revealed that the North-West zone (90 percent) accounted for the largest proportion of respondents who indicated September 2015 as a good time whereas, the South-South zone (20 percent) accounted for the largest proportion of respondents who do not consider September a good time for ministerial appointment. In order to determine the reasons for the responses in question 2 above, respondents were asked: Why do you think that September 2015 is not/is a good time for him to appoint his ministers?Findings revealed that Nigerians expressed various opinions over the decision of President Mohammadu Buhari to appoint his ministers in September 2015. Whilesome Nigerians who welcomed the decision of the President were mainly of the opinion that ‘he needs time to select the best persons’ (31 percent), and it would aid ‘better governance’ (13 percent), amongst other reasons. Other Nigerians who were not in support of the President’s position (13 percent of the total) reported that the appointment of the ministers is ‘long overdue’ (61 percent), even as they believe it has led to ‘delay in the execution of programmes’ (14 percent) and ‘economic stagnation due to delay’ (12 percent) amongst other negative reasons. Following the acceptance of the recommendation of the transition committee, the President proposed to merge some ministries and parastatals to reduce their current figure from 42 to 19; in order to reduce the cost of governance as well as make these organizations more effective and responsive to the needs of Nigerians. In line with this, the poll sought to gauge the awareness of Nigerians regarding the proposed merging of ministries and parastatals, respondents were asked: Are you aware that the President has proposed the merging of some ministries and parastatals as a measure to reduce the cost of governance? Findings revealed that almost 6 in 10 Nigerians (58 percent) interviewed showed awareness of the proposed merging of some ministries and parastatals, while 42 percent showed no awareness of the proposed merging of some government agencies. Analysis by gender revealed that more male (68 percent) than female (47 percent) respondents are aware of the proposed merging of some agencies. Also, the largest proportion (75 percent) of respondents who are mindful of the proposed merging of some agencies are aged 61 years and above. Respondents were also asked: Are you in support of this proposed merging of some ministries and parastatals? The majority of Nigerians surveyed were mainly positive as 72 percent indicated support for the proposed merging of some ministries and parastatals. This position was mostly maintained by residents of the North-West zone (80 percent). However, 28 percent of Nigerians; mostly from the South-East zone and South-west zone (38 percent each) responded negatively saying they do not support the merging of some government agencies. Finally, respondents who showed support for the merging of ministries and parastatals were further asked: In your opinion, which ministries or parastatals do you think should be merged together? In line with the merging of ministries and parastatals to 19 in order to ensure proper and effective coordination of duties and efficiency in service delivery, a larger proportion of Nigerians surveyed (16 percent) suggests that the ‘Economic and Financial Crimes Commission (EFCC)’ should be merged with the ‘Independent Corrupt Practices Commission (ICPC)’. Other suggestions from Nigerians include the merging of ‘Ministry of Agriculture and Rural Development’ with the ‘Ministry of Water Resources’ (8 percent), the ‘Police Service Commission’ with ‘Nigeria Security and Civil Defence Corps (NSCDC)’ (7 percent), as well as the ‘Ministry of Aviation’ with the ‘Ministry of Transport’ (7 percent) amongst other suggestions. In conclusion, the poll has revealed that most Nigerians (65 percent) are aware and in support (87 percent) of the President’s decision to appoint his ministers in September 2015; mainly as they believe ‘the President needs time to select the best persons’ (31 percent) to serve in this capacity; which in turn would aid good governance. Although some Nigerians (13 percent) showed no support for the appointment of ministers in September as they believe this exercise is ‘long overdue’ (61 percent), and has caused ‘delay in the execution of programmes’ (14 percent) among other reasons. Similarly, more than half of the Nigerian adult population (58 percent) are aware of the President’s proposition to merge some ministries and parastatals to reduce their current figure from 42 to 19; and a higher proportion of Nigerians in this category (72 percent) confirmed their support for the proposed merging of some ministries and parastatals. In line with this, a larger proportion (16 percent) of them suggesting that the ‘Economic and Financial Crimes Commission (EFCC) and the Independent Corrupt Practices Commission (ICPC)’ should be merged together. Survey Methods The opinion poll was conducted in the week of 10th August 2015. It involved telephone interviews of a random nationwide sample. 1,500 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 2.5%. About NOIPolls NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com About BusinessDay Media BusinessDay, established in 2001, is a daily business newspaper based in Lagos, Nigeria. It is the only Nigerian newspaper with a bureau in Accra, Ghana. BusinessDay Media Ltd is the leading medium for up-to-date news and insightful analysis of business, policy and the economy in Nigeria, a critical decision-making tool for investors and managers. It provides unbiased news and informed analysis on politics, governance, social and economic trends. Disclaimer This press release has been produced by NOIPolls Limited and authorised for release by BusinessDay Media on the NOIPolls media platform to provide information on all issues which form the subject matter of the document. BusinessDay, established in 2001, is a daily business newspaper based in Lagos, Nigeria. It is the only Nigerian newspaper with a bureau in Accra, Ghana. BusinessDay Media Ltd is the leading medium for up-to-date news and insightful analysis of business, policy and the economy in Nigeria, a critical decision-making tool for investors and managers. It provides unbiased news and informed analysis on politics, governance, social and economic trends. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.channelstv.com/2015/07/20/buhari-to-appoint-ministers-in-september/ [2] http://nigeriancurrent.com/uncategorized/buhari-to-merge-efcc-icpc-42-ministries-reduced-to-19 [3] http://www.punchng.com/news/buhari-may-not-name-ministers-until-sept/ [4] http://www.arabianjbmr.com/pdfs/KD_VOL_4_5/4.pdf [5] http://www.channelstv.com/2015/07/20/buhari-to-appoint-ministers-in-september/ [6] http://www.ngrguardiannews.com/2015/07/why-i-will-not-appoint-ministers-until-september-buhari/

  • President’s Approval Rating Declines by 1-point to 69 Percent After 61 Days in Office.

    Abuja, Nigeria. August 13th, 2015– Latest governance poll results released by NOIPolls for the month of July 2015 revealed that 69 percent of adult Nigerians surveyed approved of President Muhammadu Buhari’s performance. This current rating represents a 1 point decline from June’s rating where he started off at 70 percent. An assessment of the President’s performance by geo-political regions revealed that his rating was highest in the North-East region (87 present) and lowest in the South-South region (45 percent). Nigerians who maintained this position were of the opinion that the President is a good man (28 percent) and that there has been improvement in security (19 percent), as well as inpower supply (14 percent). On the contrary, 13 percent of Nigerians expressed their disapproval of the president’s performance over the past 1 month with the majority stating there has not been any change in governance since he assumed office on May 29th (76 percent). Moreover some Nigerians still in this cartegory believe it’s too early to evaluate him (9 percent) and he has delayed in appointing ministers (5 percent) and salary have not been paid to government workers among others. Furthermore, the month of july recorded an improved state of power supply as 6 in 10 Nigerians (62 percent) acknowledged seeing improvement. This represents an 18-point increase in this proportion of Nigeriansfrom June (44 percent). This improvement was generally seen across all geo-political zones, although 19 percent claimed they have seen no improvement in the state of power over the past one month. These were some of the key findings from the Governance Snap Poll conducted in the week of July 27th 2015. The first report for President Muhammadu Buhari’s (first 30 days in office) was released in July 2015. To view this release, please click the link below. http://www.noi-polls.com/root/index.php?pid=337&ptid=1&parentid=12 The results represent the second approval rating for President Muhammadu Buhari’s job performance and the seventh in the 2015 monthly series of governance polls, conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regardingthe approval rating of the President, and the currentstate of power supply in the country. Respondents to the survey were asked two specific questions. The first sought to measure the opinion of Nigerians on the performance of President Muhammadu Buhari. Respondents were asked: Do you approve or disapprove of the job performance of President Muhammadu Buhari in the past 1 month? Results revealed that 69 percent (34 percent + 35 percent) of adult Nigerians surveyed approved of the President’s performance, 13 percent (10 percent + 3 percent) of the respondents disapproved of his performance, while 18 percent remained indifferent as they neither approved nor disapproved of the President’s job performance over the past 1 month. Analysis by geo-political regions revealed that the North-West and North-central regions recorded the highest percentage of respondents who approved of the President’s job performance with 87 percent (63 percent + 24 percent) and 81 percent (26 percent + 55 percent) respectively. Also the South-South region(30 percent: 21 percent + 9 percent)have the largest number of respondents who disapproved of his performance; while the South-East region (36 percent) recorded the highest percentage of respondents who neither approved nor disapproved of the President’s job performance. Respondents were further asked reasons for approving or disapproving the President’s performance, a larger proportion of respondents who approved of his job performance over the past 1 month cited reasons such as, the President is a good man (28 percent).Meanwhile, other respondents mentioned he has improved security (19 percent), and there has been an improved power supply (14 percent) etc. Also, the majority who disapproved were of the opinion that there hasn’t been changes in governance (76 percent); likewise 9 percent stated it’s too early to evaluate his performance and 5 percent stated he has delayed in appointing his ministers, among others reasons. Evaluating the President’s performance rating in 61 days in office (2 months) revealed a 1-point decline from the previous month June where he started off at 70 percent. A closer view of the trend analysis revealed that the approval ratings of the current and past Predents have been characterised by decline in subsequent approval ratings after their first approval rating. Subsequently, with the aim of assessing the state of power supply to Nigerian households within the past one month, respondents were asked: How would you describe power supply in your area in the last 1 month? Findings revealed that the month of July witnessed an improved state of power supply as majority 62 percent (21 percent + 41 percent) attested they experienced an improved powesupply to their hpouseholds within the period in view. This result depicts an 18-point increase in the proportion of Nigerians who experienced an improved power supply from June (44 percent) to July (62 percent). More findings revealed that the majority across all regions reported improvement in power supply with the highest recorded in the South-East (69 percent: 25 percent + 44 percent) and the South-West (69 percent: 18 percent + 51 percent) regions. Although when the current results of improvement obtained in the South-South region (42 percent: 19 percent + 33 percent) is compared with previous results, a 10 points decline in the proportion of Nigerians who saw improvenment from June (52 percent) is revealed. Thus, depicting a slightly worsened state of power supply in this region from June 2015. In conclusion, current survey results have shown that 69 percent (34 percent + 35 percent) of Nigerians approve of the Presidents job performance over the past month. Results shows a 1 point decrease in the President’s approval rating from June (70 percent) to July (69 percent). Further findings revealed that the month of July saw an improved power supply to Nigerian homes as the percentage of Nigerians who experienced improved power supply increased by 18 points from 44 percent in June to 62 percent in July. While 19 percent of the respondents stated power supply has remained poor/gone worse in their locality over the past 1 month. Survey Methods The opinion poll was conducted in the week of July 27th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • A Year-And-Half After Legislation, Nigerians Still Support Anti-Same Sex Marriage Law

    Abuja, Nigeria. June 30th, 2015 – A poll conducted by NOIPolls in partnership with The Initiative for Equal Rights (TIERs) and Bisi Alimi Foundation to measure the perception of Nigerians towards the Lesbian, Gay and Bi-sexual (LGB) community, has revealed that majority of adult Nigerians (87 percent) remain in support of the Same Sex Marriage Prohibition Law signed by Former President Goodluck Jonathan in January 2014. However, this new figure is down 5-points from the 2013 poll result, where majority (92 percent) showed support for the bill. More findings revealed that majority of Nigerians (81 percent) do NOT believe homosexuals should have the same rights as other Nigerians, although a considerable proportion (30 percent) of Nigerians agree that homosexuals should  be given equal rights to access public services such as healthcare, housing and education. Furthermore, the results showed that 9 in 10 Nigerians (90 percent) do not believe people are born homosexual, suggesting that being gay is a quality that is acquired through life’s experiences. Similarly, 87 percent of those interviewed stated that they would not be willing to accept a family member that is homosexual; although 11 percent showed willingness to accept a gay family member.  This new result is coming on the heels of the recent legalisation of ‘Same-Sex Marriage’ by The U.S. Supreme Court.[1] Brief Background Nigeria passed a Same Sex Marriage Prohibition Act late 2013 and was signed by the Former President Goodluck Jonathan in January 2014.[2] The Same Sex Marriage Prohibition Act makes same-sex unions in Nigeria a criminal offence punishable by a maximum sentence of 14 years imprisonment. The Act also cites punishment for any person who registers, operates or participates in gay clubs, societies and organizations directly or indirectly is liable to a term of 10 years imprisonment. The Act has been challenged in the Federal High Court on its constitutionality, but it was struck out by Justice Kafarati in October 2014, on the grounds that the plaintiff lacked the requisite locus standi to sue on behalf of other Nigerians. In addition, the court argued that the plaintiff did not provide sufficient materials to show he had suffered or was about to suffer from the implementation of the Act.[3] There have also been claims by groups such as Queer Alliance, which stated that between January and December 2014, the Lesbian, Gay and Bi-sexual, (LGB) community recorded 105 cases of human right violations on grounds of sexual orientation and gender identity.[4] Against this background, NOIPolls in partnership with The Initiative for Equal Rights and Bisi Alimi Foundation conducted a poll to measure the perceptions of Nigerians towards the LGB community in Nigeria, and their considered rights. Key Findings Respondents were asked a total of 5 specific questions and the results of 4 are presented in this release. For full report, please click here. The first question of the survey sought to gauge the perception of Nigerians on whether People are born homosexual. Respondents were asked: In your opinion, do you think people are born Homosexual? Results revealed that 9 in 10 (90 percent) adult Nigerians nationwide do NOT believe people are born homosexual, with 5 percent suggesting their belief in people being born homosexual, and another 5 percent revealing they weren’t sure. Interestingly, the younger generation (18-25 year olds) and those aged 61 years and over have the largest proportions of respondents who indicated they were unsure people were born homosexual. Subsequently, respondents were asked: Personally, would you accept a family member if they were homosexual? Nationwide results revealed that majority of Nigerians (87 percent) are unwilling to accept a homosexual family member who’s found to be homosexual; whereas 11 percent are willing to personally accept such a family member. In addition, 2 percent disclosed they were unsure of their willingness to accept a homosexual family member. Further analysis revealed that a larger proportion of adult females (13 percent) are more willing to accept a homosexual family member than adult males (10 percent). Analysis by age, revealed that the proportion of Nigerians unwilling to accept a homosexual family member increased generally with age  (except for the 46-60 year category where there’s a slight decline). Furthermore, Nigerians were asked their opinions about the rights of the LGB community and if they should be allowed to assemble freely and gain access to public services (i.e. whether they agreed, disagreed, or were neutral). Findings revealed that majority of Nigerians (81 percent) do NOT believe homosexuals should have the same rights as other Nigerians, however 15 percent believe homosexuals should have equal rights as other Nigerians. Another question on whether homosexuals should have rights to access public services revealed that  majority (66 percent) of Nigerians disagree that homosexuals be given rights to access public services such as healthcare, whereas 3 in 10 Nigerians (30 percent) agree that homosexuals be granted these rights to access public services such as healthcare, housing and education. An overwhelming majority (95 percent) of adult Nigerians believe homosexuals should NOT be allowed to get married. Furthermore, a majority (90 percent) also believe homosexuals should NOT be able to meet together as homosexuals, or set-up organizations. Interestingly, the results also show 62 percent of adult Nigerians expressed intolerance towards homosexuals, whereas only 28 percent expressed tolerance towards them, with 10 percent being neutral. A majority of Nigerians (90 percent) agree with the notion that Nigeria would be a better country without homosexuals, only 6 percent disagree, while 4 percent were indifferent. In the same vein, 87 percent of adult Nigerians support the notion of having homosexuals imprisoned for 14 years for having a relationship with the same sex. Only 10 percent of the adult population disagrees, and 3 percent are indifferent. The Same Sex Marriage Prohibition Law prohibits same sex marriage in  Nigeria and makes it punishable by 14 years in prison, and also makes homosexuals who assemble together punishable by  10 years in prison. To measure the support of Nigerians for this law, respondents were asked: To what extent do you support or oppose the ‘Anti-Same Sex law’ that bans gay marriage and makes it punishable by 14 years in prison and also makes homosexual assembling punishable by ten years in prison? Respondents were asked to rate their support for the Same Sex Marriage Prohibition Law on a scale of 1 to 5, where 1 = I strongly oppose, and 5 = I strongly support. Findings revealed that the majority (75 percent) of the respondents indicated strong support, while 12 percent indicated support for the law. The findings from this poll were trended from a similar survey conducted in June 2013, and even then the results revealed that support for the Same Sex Marriage Prohibition Legislation was very high (92 percent); Although this figure represents a 5-point decline in the support of Nigerians for the law in 2015 (87 percent), from 2013. In conclusion, Nigerians do not support marital rights for the LGB community, however they are slightly in support of some socio-economic rights, as 3 in 10 Nigerians (30 percent) believe they should be given equal rights to access public services such as healthcare, housing and education. More findings from the poll revealed that majority of adult Nigerians (87 percent) support the Same Sex Marriage Prohibition Law, and this has remained so even before it’s passing in early 2014 (based on a survey NOIPolls conducted in June 2013). In addition, most Nigerians (87 percent) are not willing to accept a family member who is homosexual; moreover, a larger proportion of Nigerians (90 percent) do not think people are born homosexual, suggesting that it is an orientation that is acquired through life’s experience. Finally, majority (81 percent) of Nigerians do not believe homosexuals should have the same rights as other Nigerians. Survey Methods The opinion poll was conducted in May 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95 percent confidence that the results obtained are statistically precise – within a range of plus or minus 3 percent. About NOIPolls NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com About The Initiative for Equal Rights The Initiative for Equal Rights (TIERs) is a Nigeria-based registered non-profit organization that works to protect and promote the human rights of sexual minorities nationally and regionally. It was founded in 2006 as a response to the discrimination and marginalization of sexual minorities observed in HIV prevention and human rights work. About The Bisi Alimi Foundation The Bisi Alimi Foundation is a non for profit organization to provide unbiased information, education, training and development projects with a focus on sexuality and gender in Nigeria. The aim of the foundation is to build a wealth of knowledge through education, training and community engagement as a means of reducing homophobia in Nigeria. Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.nytimes.com/2015/06/27/us/supreme-court-same-sex-marriage.html [2] Nigeria passes law banning homosexuality http://www.telegraph.co.uk/news/worldnews/africaandindianocean/nigeria/10570304/Nigeria-passes-law-banning-homosexuality.html [3] Soniyi, T. 2014. “Court throws out suit challenging legality of same sex Prohition Act” ThisDay http://www.thisdaylive.com/articles/court-throws-out-suit-challenging-legality-of-same-sex-prohibition-act/192003/ [4] Abimboye, M. 2015. “Nigeria recorded 105 cases of right abuses against gays in 2014 – Group” Premium Times http://www.premiumtimesng.com/news/more-news/183295-nigeria-recorded-105-cases-of-rights-abuses-against-gays-in-2014-group.html

  • Poverty & Get-Rich-Quick Syndrome Blamed For Rising Cases of Baby Factories & Child Traffi

    Abuja, Nigeria. June 23rd, 2015 – A recent poll conducted by NOIPolls Limited has revealed that about 6 in 10 Nigerians (63 percent) believe that ‘Poverty’ is the major factor responsible for the rising cases of baby factories and child trafficking in Nigeria. This is followed by the quest for quick money also identified as ‘Get-rich-quick syndrome’ (23 percent); ‘Unemployment’ (10 percent); ‘Stigma against teenage pregnancy’ and ‘Stigma against pregnancy out of wedlock’ (6 percent each) among other factors cited by Nigerians. Furthermore 78 percent of Nigerians stated that they are aware of the recent cases of baby factories in Nigeria; with the South-East geopolitical region having the highest level of awareness compared to other regions. These findings corroborate previous findings from studies conducted by the United Nations International Children’s Emergency Fund (UNICEF), which identified Nigeria as one of the major hubs for trafficking in children and women.[1] More findings revealed that a larger proportion (94 percent) of respondents who were aware of child-trafficking cases, had no idea of the existence of baby factories within their locality. However, 6 percent of the respondents most especially from the South-East zone (16 percent) claimed that they were aware of a baby factory located somewhere in their locality.  Consequently, almost all the respondents indicated willingness to report cases of baby factories to the appropriate authorities (96 percent), and to support new laws & legislation to eradicate baby factories & child trafficking in Nigeria (99 percent). Brief Background A Baby factory or baby farm, is a location where young girls and women are either coerced or tricked to get pregnant, have babies and give up their babies, which are later sold for adoption or sacrificed in black magic or witchcraft to prospective buyers.[2] It also relates to situations where teenagers or young adults with unwanted pregnancies are lured with the offer to help them with an abortion, or in the bid to shield societal stigma and fear of their parents, look for any safe haven to get rid of such pregnancies and return to their normal life without suspicion. Hence, they end up in baby factories where they are advised to sell off their newborn babies.[3] Anecdotal evidence points to moral debasement and the rise in the early exposure of young girls to sex as the major reason behind this menace. There is also the greed of some adult Nigerians to get rich quick, hence, they set up their heinous trades disguised as Orphanages, Non-Governmental Organizations, Clinics, etc. but with the cruel intention of contracting poor young girls to get pregnant, deliver the babies.[4] There has been intervention of the government agency, National Agency for the Prohibition of Trafficking in Persons, NAPTIP, with the help of the Nigeria Security and Civil Defence Corps, NSCDC and the Nigerian Police Force to curb this issue mostly through raids on some of the locations, freedom to victims and the arrest of culprits.  Recently, the Enugu State Police Command raided a baby factory and arrested nine pregnant girls in the process. Against this background, NOIPolls Limited conducted a poll to measure the level of awareness and perception of Nigerians regarding the issue of baby factories & child trafficking in Nigeria, as well as their support for legistlation to address the menace. Survey Findings Respondents were asked five specific questions. Firstly, to ascertain the level of awareness of baby factories in Nigeria, respondents were asked: Are you aware of the recent cases of baby factory as a new trend of child trafficking in Nigeria?  Findings revealed that majority (78 percent) of respondent showed awareness of the recent cases of baby factory in Nigeria, while 22 percent showed no awareness. Further analysis by geo-political zones revealed that the South-East zone (85 percent) accounted for the highest proportion of Nigerians who are aware of cases of baby factory in Nigeria. Respondents who showed awareness (78 percent of the total), were further asked: Are you aware of any baby factory in your locality?  The results revealed that a larger proportion of the respondents (94 percent) had no idea of an existing baby factory within their locality, while 6 percent claimed they are aware of a baby factory in their locality. This result is true, given the fact that most people who engage in this illicit trade either do so discretely and in the guise of operating a charity home or clinics and are not portrayed as a facility to harbor pregnant women who are either coerced or tricked to give up their newborns, after delivery, for a reward that might be meager Analysis based on age group revealed that the largest proportion of respondents who showed awareness of an existing baby factory was within the age range of 61+. This was followed by respondents aged between 18 – 25 years. This level of awareness seen in this age group may be driven by the fact that women with unwanted pregnancies are most likely to be within this age-group. Again, further analysis based on geo-political zones shows that the South-East region (16 percent) accounted for the largest proportion of respondents who are aware of baby factories in their locality. Subsequently, respondents showed awareness   of cases of baby factory (78 percent of the total) were asked: Would you be willing to report any case(s) of baby factory in Nigeria?  The outcome revealed that almost all the respondents (96 percent) would be willing to report to the appropriate authorities. This suggests that majority of Nigerians are not in support of this illegal trade. Furthermore, respondents were asked: In your opinion, what is responsible for the increase of baby factories incidents of child trafficking in Nigeria? Findings revealed that 63 percent of Nigerians indicated poverty as the major reason for the increasing occurrence of baby factories. This is followed by 23 percent who indicated  ‘Get rich quick syndrome’ and 10 percent who indicated  ‘Unemployment’ Also some otherrespondents believe that ‘stigma against teenage pregnancy’ (6 percent) and ‘stigma against pregnancy out of wedlock’ (6 percent) are to blame for the increase of baby factories/incidents of child trafficking in Nigeria among other cited reasons. Finally, respondents were asked: would you support legislation and laws to eradicate baby factory? Responses to this question revealed that Nigerians (99 percent) would fully support legislation and laws to eradicate baby factory. In conclusion, the poll revealed that the majority (78 percent) of Nigerians are aware of the rising occurrences of baby factories and child trafficking in Nigeria. More findings revealed that a larger proportion of the respondents (94 percent) were not aware of an existing baby factory within their locality, while 6 percent claimed they were aware of a baby factory in their locality. The South-East region (16 percent) accounted for the largest proportion of respondents who showed awareness of baby factories in their locality. In addition, 63 percent of Nigerians indicated ‘Poverty’ as the major reason for the increasing occurrence of baby factories. This is followed by ‘Get rich quick syndrome’ (23 percent) and ‘Unemployment’ (10 percent). Finally Nigerians (99 percent) would fully support legislation and laws to eradicate baby factory and almost all the respondent (96 percent) indicated that they would be willing to report these cases to the relevant authorities. Survey Methods The opinion poll was conducted in April 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.unicef.org/nigeria/children_1939.html [2] Nigerian Business Forum Blog site, 26/07/2013 South – East of Baby Selling Factories. http://www.nigerianbestforum.com/blog/south-east-of-baby-selling-factories/ sourced, 19-03-15 [3] Vanguard Newspaper, on September 2nd, 2012, Baby Factories; how pregnancies, deliveries are framed. http://www.nigerianbestforum.com/blog/south-east-of-baby-selling-factories/ sourced, 19-03-15 [4] Online Nigerian News, 22/08/2012 08:56:00, Baby factory discovered in Asaba, Delta State, http://news2.onlinenigeria.com/news/top-stories/190393-baby-factory-discovered-in-asaba- delta-state.html#ixzz2oN3Lq4EP, sourced, 19 -03-15.

  • Automated-Teller-Machine (ATM), Most Visible Proceed Of The Banking Sector Reforms To Nigerians; (BV

    Abuja, Nigeria. June 9th, 2015 – A poll commissioned by BusinessDay Media and conducted by NOIPolls Limited in April 2015 revealed that majority of Nigerians (91 percent) see the introduction of the ATM as a major (most significant) reform in the banking sector over the last decade and this is the same across all the geo-political zones and age groups. The introduction of the NUBAN number (44 percent); internet banking (42 percent), Point of Sale-POS (32 percent) and Mobile Money Services (23 percent), were also mentioned as key banking sector reformation changes. The least mentioned was the bank verification number (BVN) (2 percent), which was introduced in February 2014, by the Central bank of Nigeria (CBN) as part of its cashless policy to capture customers’ data, give every customer in the Nigerian banking system a unique identification number that can be verified across all banks in Nigeria and check fraud in the banking system.[1] This finding therefore suggests the need for more rapid awareness creation on the BVN to Nigerians given the close deadline for registration in June 30 2015. More findings from the poll revealed that ATM services are the most used form of electronic banking services as indicated by majority of the respondents (68 percent). This is followed by 10 percent of the respondents who indicated they use Mobile Money and this is mostly true for Bank customers in the South-West (19 percent) and South-South (17 percent) zones. Respondents also indicated Point of Sale-(OS) (6 percent), Internet banking (6 percent), and Credit Card (2 percent) as other electronic banking services used by customers. Nevertheless, a considerable proportion of bank customers (18 percent) do not use any of these services mentioned. Nigerians in this category most likely to be senior citizens aged 60 years and above. Finally, in an evaluation of critical attributes of ATM and POS as electronic banking services, respondents rated ‘Ease of Use’ and ‘Security’ of ATMs as good with a rating of 4.4 and 4.0 respectively; while rating ‘Proximity’ (3.8), ‘Reliability’ (3.8), ‘Availability’ (3.7) and ‘Resolution Time’(3.5) of ATM above average. Similarly, the Ease of Use/Operation of POS received a good rating, while other attributes such as; Security (3.9), Reliability (3.8), Resolution Time (3.5), Proximity (3.8) and Availability (3.7) rated above average. It is significant to note that, Ease of Operation was rated high for both the ATM and the POS while resolution time was rated lowest. Brief Background The Federal government of Nigeria introduced the Banking Sector Reform in the year 2004 with the aim of having a more efficient and reliable banking sector to enable better security of customer’s monies and strengthen growth potential in banks business operations. The cashless policy which was introduced in 2012 as part of the reforms to reduce the high risks attached to currency management in Nigeria and also to intensify the national payments system, as in the past high lending rates and service charges were inherited by customers due to heavy operational costs in the banking sector. These operational costs were high as a result of huge cash transactions of goods and services on a daily basis. Frequent printing of currency notes, cash movement, cash management, currency sorting were all attributes of the high operational costs, therefore, the CBN and the Bankers’ committee met to encourage a platform where cheques and electronic payment could be used for a higher and increasing proportion of transactions in accordance with global standards.[2] In order to foster the Cash-Lite policy of the CBN, there was a massive deployment of Automated Teller Machines (ATMs) and Point of Sale (POS) terminals which allowed customers pay for goods and services using their ATM cards. Other alternative distribution channels were also launched like the Mobile Telephony, Internet Banking, etc. Data from the recent Financial Strength Rating revealed that ATMs were the most frequently used, followed by mobile payments, POS terminals and Internet Banking, among the various e-banking channels.[3] Against this background, NOIPolls Limited conducted a poll for BusinessDay to measure the opinion of Nigerians regarding the reforms they have witnessed in the banking sector, as well as measure their evaluation of the electronic banking services with a focus on ATM and Point of Sale (POS) services. Key Findings In order to measure the level of awareness of Nigerians on the banking sector reforms / changes, respondents were asked: Compared to 10 years ago, what major reform/change(s) have you witnessed in the banking sector? Results revealed that most Nigerians (91 percent) see the introduction of ATM in banking services as the most significant innovation under the banking sector reforms in the last 10 years, and this opinion cuts across gender, geo-political zones and age-groups. This is followed by the introduction of the NUBAN number as mentioned by 44 percent of respondents; which was mostly indicated by the 60+ age-group. This is not surprising as the introduction of the shorter unique NUBAN number would have come as a great relief to this age group over memorizing lengthy account numbers as practiced before the banking sector reforms. Internet banking (42 percent), POS (32 percent) and Mobile Money (23 percent) were other changes in the banking sector reform mentioned by respondents. The South-West zone accounted for the largest proportion of respondents who attested to witnessing these as major reforms in the banking sector. On the other hand the North-West zone accounted for the least proportion of respondents who indicated the introduction of NUBAN number (25 percent) and Internet banking (23 percent), while the North-East zone accounted for the largest proportion who witnessed POS (13 percent) and Mobile Money services (9 percent). Improved Customer Service is the least change that was mentioned by respondents with only 2 percent attesting to this. This suggests that adequate customer satisfaction is still lacking across various operating banks in the country. To gauge the use of electronic banking services by bank customers, respondents were asked: Which of these electronic banking services do you currently use? Findings revealed that majority of the bank customers (68 percent) use ATM services, and this cuts across gender, age-group and geo-political zones; although, the South-South zone (74 percent) accounted for the highest proportion for respondents who use ATM services. In addition, 10 percent of the respondents indicated they use Mobile Money and this is mostly true for bank customers in the South-West (19 percent) and South-South (17 percent) zones. Other electronic banking services used by customers include; Point of Sale (POS) (6 percent), Internet Banking (6 percent), and Credit Card (2 percent). Moreover, a considerable proportion of bank customers (18 percent) do not use any of these services, customers in this category are most likely to be senior citizens aged 60 years and above, as well as bank customers within the age-group of 46-60 years. To gauge the frequency of use of ATM services by bank customers, respondents who use ATM services (68 percent of the total) were asked: How often do you use ATM services? Overall, most bank customers who use ATM services indicated they use the service ‘more than once a week’ (38 percent), this is followed by 19 percent who indicated ‘once a week’ and 16 percent who indicated ‘once a month’. Further analysis based on gender revealed that bank customers who use ATM services ‘more than once a week’ are mostly males (46 percent) than females (27 percent). Analysis by geo-political zones revealed that the majority across almost all geo-political zones use ATM services ‘more than once a week’ with the highest proportion seen in the North-West and South-West zones, with 45 percent each. In addition the larger proportion of Bank customers in the North-East zone (31 percent) mostly use ATM services ‘once a month’ while a considerable proportion of bank customers in the North-Central zone (21 percent) admitted they rarely use ATM services. Subsequently respondents who use POS services (6 percent of the total) were asked: How often do you use POS services? Findings revealed that the larger proportion (26 percent) of customers who use POS indicated they ‘rarely use’ it; this is mostly true for bank customers in the North-West zone (53 percent) and South-East (39 percent). Although 19 percent of the respondents especially from the South-West zone (30 percent) reported they use POS services ‘more than once a week’, in addition, 15 percent of the respondents indicated they use POS services once a week and the North-East zone (45 percent accounted for the highest proportion of respondents in this category. With the aim of gauging the perception of Bank customers on critical attributes relating to the use of ATM services, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is very good, how would you rate the following attributes relating to ATM Services; a. Ease to use, b. Security, c. Reliability, d) Proximity, e) Availability, and f) Resolution Time? Overall, respondents rated the ease of use and security of ATMs as good with a rating of 4.4 and 4.0 respectively; while rating Proximity (3.8), Reliability (3.8), Availability (3.7) and Resolution Time, above average. The ease of use of ATM services received the highest rating while resolution time, which is the time taken for banks to resolve issues relating to ATM services, received the lowest rating amongst all other attributes. Analysis based on geo-political zones revealed that the ease of use of ATM services received a good rating across all geo-political zones, although the highest ratings on this attribute were from the South-South and South-West zones with 4.5 each. Similarly, Security on ATM services received a good rating across almost all the geo-political zones except for the North-West zone (3.9) where a rating above average was obtained for this attribute. Finally, respondents were asked to rate the same attributes for POS as rated for ATM services in the previous chart and findings revealed that the Ease of Use/Operation of POS received a good rating, while all other attributes including; Security (3.9), Reliability (3.8), Resolution Time (3.5), Proximity (3.8) and Availability (3.7) above average. The North-East zone gave the highest rating on the Ease of Use/Operation (4.8), Security (4.4) and Reliability (4.5) of POS compared with other regions. This therefore supports findings from the previous question asked about the rating the most frequently used electronic banking service by the North East zone when compared with other regions such the North-East and South-West regions. In conclusion, the poll revealed that a large proportion of the adult Nigerians surveyed believe that the introduction of the ATM is a major reform seen in the banking sector. While Improved Customer Service and the Bank Verification Number, BVN, was seen as the lowest of all the reforms. Suggestion: Analysis of results revealed that the age group of 60 and above registered the highest percentage of respondents that indicated the introduction of NUBAN numbers as a major initiative of the banking sector reform. Majority of Nigerians use the ATM as a means of banking transactions, with further results revealing that more men than women uses this electronic banking service than any other alternative means of transaction. Finally, bank customers rated the ease of use of ATM and POS as good, while the resolution time for both services received the lowest rating, although with an average rating. Survey Methods The opinion poll was conducted in April 2015. It involved telephone interviews of a random nationwide sample. 1,500 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 2.5%. About NOIPolls NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com About BusinessDay Media BusinessDay, established in 2001, is a daily business newspaper based in Lagos, Nigeria. It is the only Nigerian newspaper with a bureau in Accra, Ghana. BusinessDay Media Ltd is the leading medium for up-to-date news and insightful analysis of business, policy and the economy in Nigeria, a critical decision-making tool for investors and managers. It provides unbiased news and informed analysis on politics, governance, social and economic trends. Disclaimer This press release has been produced by NOIPolls Limited and authorized for release by BusinessDay Media on the NOIPolls media platform to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.premiumtimesng.com/business/169879-cbn-sets-new-deadline-for-bank-customers-verification.html [2] http://www.cenbank.org/cashless/ [3] http://www.cenbank.org/OUT/PUBLICATIONS/BSD/2003/E-BANKING.PDF

  • Nigerians Declare Power, Security And Education As Focal Areas For The New Government

    Abuja, Nigeria. June 2nd, 2015 – A special edition poll conducted by NOIPolls Limited in partnership with BusinessDay Media, has revealed that Nigerians would like the new government to mainly focus on ‘Power’ (55 percent), ‘Security’ (41 percent) and ‘Education’ (34 percent) among other sectors; in order to generate tangible change, growth and development, which will have a positive effect on the overall well-being of Nigerians in the next four years. More findings from the poll revealed that 8 in 10 Nigerians (81 percent) were of the opinion that the 2015 Democracy Day was worth celebrating; while citing ‘we have a change in government’ (39 percent), ‘there has been a positive change’ (11 percent) and ‘a sincere President has been elected’ (11 percent) as the main reasons for the relevance of the 2015 Democracy Day celebration. These perceptions therefore suggest that the 2015 electoral process as well as the transition in government shaped the perception of Nigerians towards the 2015 Democracy day; thus creating a positive outlook on the essence of democracy in Nigeria. However, 19 percent of the respondents were of the opinion that the 2015 Democracy Day was not worth celebrating; mainly because they believe it’s a waste of time due to the level of hardship in the country. Furthermore, ‘Corruption’ (32 percent), ‘Bad Governance’ (22 percent) and ‘Insecurity’ (11 percent) are top three factors that have hindered the progress of Democracy in Nigeria as identified by Nigerians. Although, insecurity was of more concern to residents of the North-East (23 percent) and North-West zone (16 percent), than to the residents of other zones. Finally, an evaluation of the performance of the outgone government revealed that almost half (48 percent) of Nigerians rated the performance of the outgone administration as poor. Although, Nigerians believe that the outgone government mainly performed well in the Agricultural (19 percent), Educational (18 percent) and Aviation (10 percent) sectors, while, 18 percent of Nigerians are of the opinion that the past government did not perform well in any sector. These were some of the key findings from the Democracy Day Special Edition poll conducted in the week of May 25th 2015. Brief Background Democracy is the establishment of responsive political institutions which promotes an accountable government, prevent corruption, respect human rights and civil rights, and ensure sovereignty. With many years of military coups and fruitless efforts to practice civilian rule, Nigeria finally made a transition in 1999. Nigerians viewed those years as trying periods of a process of democratization that would pave the way for political infrastructure in the country. Democracy may have provided Nigerians the unique opportunity to walk freely, associate freely, express freely, but a situation where majority of her citizens are still living in abject poverty without access to basic necessities of life suggest that democratic rule in Nigeria still has some major hurdles to overcome. Sixteen years of civil rule after a lengthened military dictatorship has been characterized by challenges such as terrorism, abuse of public office, corruption, political sabotage, ethnic rivalry, insecurity, poverty, illiteracy, among other shortcomings which are dangers to democracy.[1] The Nigerian government under the administration of President Goodluck Jonathan further emphasized its commitment to democracy, thus achieving a far-reaching landmark in electoral reforms and to a large extent, overcame the electoral process failure that had flawed past elections in the country.[2] Nigerians and the international community have commended democracy in Nigeria, especially as a result of the successful conduct of the March 28 and April 11, 2015 general elections, despites various administrative setbacks.[3] In May 29, 2015, the country celebrated her 17th anniversary of democratic rule which also capped the transition in the Nigerian government as the past Government handed over to the current Government.  In light of socio-economic development which has witnessed a number of issues that has directly impacted the quality of life of Nigerian citizens, the Nigerian populace as well as international communities maintain a positive outlook while having great expectations on what the new Government will yield. Against this background, NOIPolls in partnership with BusinessDay media conducted a Democracy Day Poll, to gauge the perceptions of Nigerians on the value of the democracy day celebration, the performance of the outgone government, as well as their expectation for the new government. Key Findings To gauge the perceptions of Nigerians on the relevance of the democracy day celebration, respondents were asked: In your own words do you think this 2015 Democracy day is worth celebrating in Nigeria? Findings revealed that 8 in 10 Nigerians (81 percent) were affirmative of the value or significance of the Democracy Day celebration. This finding spanned across gender, geo-political zones and age-groups; while 19 percent of the respondents were of the opinion that the 2015 Democracy Day was not worth celebrating. Regardless of the opinion of Nigerians on the celebration of the Democracy Day respondents were asked: Why do you think the democracy day is worth/not worth celebrating? On the one hand, most Nigerians who think the democracy day is worth celebrating mainly cited ‘we have a change in government’ (39 percent), ‘there has been a positive change’ (11 percent) and ‘a sincere President has been elected’ (11 percent) as main reasons why the 2015 democracy day was worth celebrating. These perceptions therefore suggest that the 2015 electoral process as well as the transition in government shaped the perception of Nigerians towards the Democracy Day celebration; thus creating a positive outlook on the essence of democracy in Nigeria. On the other hand, respondents who maintained a negative stance on the worth of the democracy day celebration were mainly of the opinion that “it’s a waste of time due to the level of hardship in the country,” (30 percent) while also stating “the economy is in a bad situation”(20 percent) alongside the recent ‘fuel crisis’ (16 percent) which has plagued the nation for over three months. Subsequently, respondents were asked: In your opinion what is the most pressing challenge facing democracy in Nigeria? Findings revealed that ‘Corruption’ (32 percent), ‘Bad Governance’ (22 percent) and ‘Insecurity’ (11 percent) were top three factors that have hindered the progress of democracy in Nigeria as identified by Nigerians. Other factors which emerged from this question include ‘unemployment’ (6 percent), ‘fuel scarcity’ (5 percent), ‘power/electricity shortage/poor supply’ (4 percent) and ‘greed’ (4 percent) among others. Further analysis revealed that ‘insecurity’ was of more concern to respondents in the North-East (23 percent) and the North-West zone (16) than other zones. Respondents were also required to rate the performance of the outgone administration: to achieve this they were asked: On a scale of 1 to 5, where 1 is very poor and 5 is very good, how would you rate the performance of the outgoing administration?  Nearly half (48 percent) of the respondents rated the performance of the outgone administration as poor. In addition, 28 percent gave an average rating, while 24 percent rated the performance of the outgone administration as good. Moreover, the average rating of the outgone administration was recorded at 2.6, where the closer the average score is to 5, the better the rating. Further analysis by geo-political zones revealed that the outgone administration received the worst rating from the North-West and South-West zones with an overall average rating of 2.2 and 2.4 respectively, therefore depicting a performance below average. Furthermore, respondents were asked: In which sector do you think the outgoing government has mainly performed well? Findings revealed that Nigerians believe the outgone government mainly performed well in the Agricultural (19 percent), Educational (18 percent) and Aviation (10 percent) sectors Such findings are not surprising given the recorded successes in these sectors. Moreover 18 percent of Nigerians are of the opinion that the past government did not perform well in any sector, while Power (5 percent), Oil and gas (4 percent) Economy (3 percent) and Security (3 percent) were least mentioned, indicating the perception of low performance in these sectors. Finally, respondents were asked: What three (3) key sectors would you like the incoming government to focus its effort on in the next four years? Overall, the top three areas Nigerians would like the new government to focus on include ‘Power’ (55 percent). This demand is geared by challenges the sector has faced over the years and significant impact it has had on the daily lives of Nigerians and businesses operating in Nigeria. Although steps had been taken by the outgone administration to reform this sector, little to no impact in results has been seen in this sector, with the perception from Nigerians that the state of power supply has worsened in recent times. This is followed by ‘Security’ (41 percent) and ‘Education’ (34 percent). Other areas mentioned include ‘Oil and Gas’ (28 percent) ‘Employment’ (25 percent) and ‘Agriculture’ (23 percent) among other focal areas. In conclusion, the poll revealed that 8 in 10 Nigerians (81 percent) were affirmative of the relevance of the Democracy Day celebration. Nigerians in this category  mainly cited ‘we have a change in government’ (39 percent), ‘there has been a positive change’ (11 percent) and ‘a sincere President has been elected’ (11 percent) as main reasons why the 2015 democracy day was worth celebrating. On the other hand, respondents who maintained a negative stance on the worth of the democracy day celebration were mainly of the opinion that “it’s a waste of time due to the level of hardship in the country”. Further findings revealed that ‘Corruption’ (32 percent), ‘Bad Governance’ (22 percent) and ‘Insecurity’ (11 percent) were top three factors that that have hindered the progress of democracy in Nigeria as identified by respondents. Furthermore, 48 percent of respondents rated the performance of the outgone administration as poor, 28 percent gave an average rating of the outgone administration while 24 percent rated the performance of the outgone administration as good. In addition, Nigerians believe the outgone government mainly performed well in the Agricultural (19 percent), Educational (18 percent) and Aviation (10 percent) sectors. Finally, to aid development in Nigeria and improve the well-being of citizens, Nigerians would like the new government to focus on ‘Power’ (55 percent), Security (41 percent) and Education (34 percent) among other sectors in the next four years. Survey Methods The opinion poll was conducted in the week of May 25th 2015. It involved telephone interviews of a random nationwide sample. 1000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. About NOIPolls NOIPolls Limited, No1 for country specific polling services in West Africa, works in technical partnership with the Gallup Organisation (USA). We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com About BusinessDay Media BusinessDay, established in 2001, is a daily business newspaper based in Lagos, Nigeria. It is the only Nigerian newspaper with a bureau in Accra, Ghana. BusinessDay Media Ltd is the leading medium for up-to-date news and insightful analysis of business, policy and the economy in Nigeria, a critical decision-making tool for investors and managers. It provides unbiased news and informed analysis on politics, governance, social and economic trends. Disclaimer This press release has been produced by NOIPolls Limited and authorized for release by BusinessDay Media on the NOIPolls media platform to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.thetidenewsonline.com/2014/05/29/democracy-at-15-the-journey-so-far/ [2] http://www.nigeriansinamerica.com/nigerias-democracy-its-electoral-process-and-the-journey-so-far/ [3] http://nationalmirroronline.net/new/on-nigerias-democracy-so-far/

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