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  • Typhoid & Malaria Fever Top Ailments Treated by Quack Medical Practitioners

    Abuja, Nigeria. January 21st, 2014 – Latest weekly poll results released by NOIPolls Limited have revealed that about 2 in 10 Nigerians (24%) may have directly or indirectly been victims of quack or sub-standard medical practitioners. The poll also identified Typhoid and Malaria Fever as the most prevalent ailments for which majority of the patients (50%) have been treated for by sub-standard medical practitioners, followed by pregnancy and childbirth (11%). Furthermore, respondents were of the opinion that the health condition of victims became worse after treatment. These were the key findings from the Sub-standard or Quack Medical Practitioners in Nigeria Snap Poll conducted in the week of January 13th 2014. Recent media reports in Nigeria have observed an upsurge in the prevalence of sub-standard or quack medical practitioners, with attendant effects on the physical wellbeing of the populace and life expectancy of the average Nigerian. In 2013 alone, there were several reports of arrests made by the Nigerian Police Force in various states, especially in Lagos state. For instance, the Rivers State chapter of the Nigerian Medical Association (NMA) had the police arrest 12 quack medical doctors and also had illegal hospitals in the state shut down. Similarly, several hospitals in Lagos have been closed down for practicing without medical licenses. Other cases include that of Gabriel Onyema and Stephen Nwankwo, who were arrested for causing the deaths of a number of pregnant women, while performing illegal surgical procedures in Lagos.[1] Despite annual budgetary allocations to the health sector by various levels of government, the sector still grapples with several challenges: poor funding of the health sector; quality of graduates emanating from medical schools; deplorable conditions of health facilities & infrastructure; and poor remuneration and emoluments for medical workers, all these resulting in incessant strikes and labour actions, giving rise to the illegal practice of medicine in the country by individuals. In the light of these, NOIPolls conducted its latest poll on the prevalence of sub-standard/quack medical practitioners in Nigeria; in order to gauge the perception of Nigerians regarding their knowledge of the existence of quack medical practitioners and effects on the country’s health sector. Respondents to the poll were asked five specific questions. Firstly, in order to establish the awareness of the prevalence of sub-standard and quack medical practitioners in Nigeria, respondents who had an understanding of quackery were asked: Are you aware of the growing prevalence of sub-standard or quack medical practitioners in Nigeria? Overall, majority (79%) of the respondents answered positively to being aware of the growing prevalence of sub-standard or medical practitioners in Nigerian, while 21% of Nigerians responded negatively. Further analysis, by geo-political zones, indicates that the North-West zone (92%) had the highest proportions of respondents that showed an awareness of the rising prevalence of quack medical practitioners, followed by the North-East zone with 88% and the South-West zone with 83%. [1] www.punchng.com Furthermore, in order to gauge the understanding of Nigerians regarding who really is a sub-standard or quack medical practitioner, respondents were asked: Who is a sub-standard or quack medical practitioner? Findings revealed that Nigerians have various perceptions on the concept of Quackery, giving a variety of definitions on who is a sub-standard or quack medical practitioner. Majority (44%) of the respondents, have an understanding that sub-standard or quack medical practitioners are “practitioners with incomplete qualifications”; while 35% of respondents believe they are “individuals that pretend to have medical knowledge”’. Furthermore, 8% say they are ‘individuals that use unproven and unscientific remedies’; 2% say they are ‘student practitioners’; and another 2% say they are ‘Native Doctors’. However, about 8% of those polled do not have a definitive idea about quack medical practitioners. Analysis based on geo-political zones revealed that the North-Central zone (52%) had the highest proportion of Nigerians who define quackery as “practitioners with incomplete qualifications”, while the South-West zone (45%) accounted for the largest proportion of Nigerians (45%) that believe quack medical practitioners are “individuals that pretend to have medical knowledge”. Subsequently, respondents were asked: Have you or do you know anyone who has been treated by a sub-standard or quack practitioner in Nigeria? Responses to this question revealed that 2 in 10 Nigerians (24%) may have been a victim or know someone who have been a victim of sub-standard or quack medical practitioners. However, the majority of respondents76% have not had any personal experience with quack medical practitioners. It is pertinent to note that these figures represent the perceptions of Nigerians based on their definitions of quack medical practitioners, and not based on professional assessment of quackery in the health sector. From the geo-political zone standpoint, the North-East zone (33%) accounted for the highest proportion of Nigerians that said they have been treated by quack medical practitioners, either personally or through relatives and acquaintances followed by the South East (28%) and then the South West (26%). The fourth question sought to know the ailment for which patients have been treated for by these sub-standard or quack medical practitioners: Respondents who claimed to have been treated/know someone who has been treated by sub-standard or quack medical practitioners (24% of the total) were asked: What ailments were the victims of quack medical practitioners treated for? Majority (50% of the 24%) were treated for typhoid/malaria fever, followed by 11% of respondents who were treated for pregnancy/child delivery care cases and7% who were treated for headaches. In addition 4% were offered treatment for injuries; while3% each were treated for heart pain, abortion and eye treatment. Furthermore, 13% of respondents (of the 24%) were treated for various ailments such as: Skin infections, Diabetes, Food poisoning, Epilepsy, Pneumonia, Toothache and Chicken pox amongst others. In general, this finding demonstrates that Malaria and Typhoid fever remain the most prevalent ailments in Nigeria. It is also alarming to observe that pregnant women and nursing mothers are exposed to the scourge of sub-standard and quack medical practitioners. Further analysis based on geo-political zones showed that the North-East zone (64%)accounted for the highest proportion of respondents who were treated for “typhoid/malaria fever”, while the North-Central zone had the highest proportion of respondents that received “pregnancy/ child delivery care” from sub-standard or quack medical practitioners. Finally, in order to assess the outcomes of the experiences of respondents with sub-standard or quack medical practitioners, again respondents who claimed to have been treated/know someone who has been treated by quack medical practitioners (24% of the total) were asked:How would you describe the patient’s condition after the treatment? The result revealed that majority of Nigerians (71%: 52% + 19%) who were treated by quack medical practitioners reported a worsened health situation, where 52% claimed the condition ‘became worse’ and 19% said it ‘remained bad’. In addition, while 14% had a good report, 15% reported “there was no difference at all” after treatment, Findings based on geo-political zones show that North-East, South-East and South-West zones with 62% each accounted for have the highest proportions of Nigerians who claim that patient’s treated by quack medical practitioners “became worse” afterwards. In conclusion, the poll has revealed that that about 2 in 10 Nigerians (24%) may have been victims of quack or sub-standard medical practitioners; while Typhoid and Malaria Fever were identified as the most prevalent ailments for which patients fall victims of sub-standard or quack medical practitioners. Sadly the experiences of victims mostly end up in bitter tales as majority of respondents admitted that the health conditions of victims become worse after treatments by quack medical practitioners. However, it is imperative to note that these sub-standard or quack medical practitioners, criminal as they may seem, tend to be filling a critical vacuum necessitated by inefficiencies of the country’s health sector; particularly for the D & E socio-economic class (SEC) and income groups, who become victims of the incessant strike actions in public hospitals and can neither afford the cost of health care in private hospitals. Finally, the increasing prevalence of quack medical practitioners and cases of their victims are issues of grave concern, requiring urgent attention from all relevant stakeholders. Survey Methods The opinion poll was conducted in January 15th to 17th 2014. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No.1 for country-specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgement as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • About 8 in 10 Nigerians Purchase Petrol at the Official Pump Price in Q4

    Abuja, Nigeria. January 16th, 2014 – Fourth Quarter (Q4) results for the Petrol Price Monitoring Pollsconducted by NOIPolls Limited has revealed that the majority of Nigerians (77%) purchased petrol at the official price of N97 and typically buy petrol from major marketer filling stations (69%). In addition, the majority use petrol for both their cars and generators (46%). These form part of the findings of the Petrol Price Monitoring Poll for Quarter 4, 2013. In January 2012, the Petroleum Products Pricing Regulatroy Agency (PPPRA) along with government announced an increase in the price of petrol from N65 to N141 as a result of the removal of subsidy becase over a trillion naira was spent in 2011 on the payment of subsidies. After days of protest by Nigerians led by organised labour and civil societies who were unhappy about the perceived hardship this action would cause Nigerians and the lack of notice by the government to carry out such plans, the government as a stop-gap measure partially removed the subsidy on petrol, thereby bringing the official pump price of petrol to N97. Subsidy has been defined as money given by the state or public body to keep down cost of commodities. Some people see it as a form of protectionism or trade barrier because domestic goods are made affordable artificially. Within the Nigerian petroleum pricing context, subsidy would then mean selling petrol below the cost of production or importation. In the course of and following the 2012 subsidy protest and partial removal of subsidy by government, many debates arose with erroneous and innaccurate information passed across as the truth, indicating a need for a dependable measure of public opinion on issues surrounding public policies. This led NOIPolls to initiate thePetrol Price Monitoring Poll Project in January 2013. This result release is the fourth quarterly release in the series. The purpose of the poll is to monitor and analyse the current price and uses of petrol in Nigeria, as well as to measure the perception of Nigerians towards the petrol price differences at various points of sale and the removal of fuel subsidy. Key Findings Over 6,000 respondents were interviewed from January-December 2013 and respondents were asked the same ten questions for each monthly poll, but only five of these will be reveiwed in this report. For full details of the findings please e-mail: editor@noi-polls.com. With the aim of identifying the main petrol distributors that Nigerians patronize, respondents to the poll were asked: Where do you mainly buy petrol from? Results reveal that in Q4 the majority (69%) buy petrol from major marketer filling stations. This is followed by 24% who mainly purchase from independent marketer filling stations and 7% who buy from petrol hawkers. Analysis of the results by geo-political zones shows that the South-West has the highest percentage of people (78%) purchasing petrol from major marketer filling stations. The South-East zone has the highest percentage purchasing from independent marketer filling stations with 39%, while the North West and North-East zones have the highest percentage of people purchasing from the hawkers with 16% and 15% respectively. When Q4 results are compared with Q3, current results show there were no major changes in Q4. There was a slight 1 point decline in the proportion of people that mainly buy from major marketer filling stations and another slight 2% decrease in the proportion that buy from Independents when compared to Q3 results. Subsequently, in order to estimate the average cost of petrol in Nigeria as well as measure the percentage of Nigerians who buy above the official pump price, the respondents were asked: How much do you normally buy petrol? Results show that the 77% of Nigerians purchased petrol at the official price of N97 in Q4. This was followed by 13% who purchased at N100. However, in total, 23% of Nigerians bought petrol above the official price in Q4. Further analysis by geo-political zones shows that the South-West, North-Central, North East and South-East zones have the highest amount of respondents who bought petrol at N97 with 81% and 80% for the three other zones respectively. A cumulative look at the prices paid for fuel in the 4th quarter shows that the proportion of respondents that bought at the official price of N97 was highest in November (83%) and this dropped to 75% in December. When Q4 results are compared with Q3; there was no substantial change; only a 1% decrease in the proportion of respondents that purchases petrol at the official pump price. This indicates that the far-reaching improvement in the availability of petrol first observed in Q3 was sustained in Q4. Furthermore, in order to acertain the main uses of petrol in Nigeria, the respondents to the poll were asked: What do you normally use petrol for? Similar to the Q3 survey, the results for Q4 reveals that on an average, the majority use petrol for both their cars and generators (46%). This is followed by the use of petrol for generators only (31%) and cars only (18%). The trend analysis shows that in October more respondents used petrol for both their cars and generators (54%) and there was a 12 point decline in November of those that used petrol for this purpose. With the aim of exploring the perception of Nigerians about the causes of price differences of petrol at the points of sale, the respondents to the poll were asked: What do you think is responsible for the difference in the pump price of petrol across filling stations? The results show that majority (53%) of the respondents blamed the disparity in petrol price on the lack of monitoring of the petrol stations by governments. Furthermore, 27% of the respondents were of the opinion that the petrol stations are hoarding petrol and exploiting the public, while 20% felt that it is because the cost of importing petrol is not the same for all marketers. Analysis by geo-political zones shows that the North-West and North-Central zones (both 60%) have the highest proportion of respondents who blamed the government for not monitoring the filling stations, while the North-East zone (43%) accounts for the highest proportion of respondents that feel the petrol stations are exploiting people. The South-East has the highest proportion of respondents (31%) that blame the price disparity on the varying cost of importation of petrol. The monthly results for Q4 show there was a sharp 15-point decline in November in the proporttion of respondents who blamed the governement for price disparity and corresponding 13-point increase in those that blame the actual stations for hoarding fuel. Furthermore, in December there was a 15-point increase in the proportion of respondent that think the price disparity observed is because the cost of imporattion petrol is not the same for all marketers. To guage how Nigerians feel about the partial removal of subsidy and possible future removal of subsidy, the respondents were asked: Are you in support of the Government’s decision to remove fuel subsidyResults show that the majority of the respondents (62%) are not in support of the subsidy removal while 38%are in support. It further shows the South-South zone accounted for the highest proportion of respondents in support of subsidy removal (54%), while the North-West (78%) has the majority of respondents against the petrol subsidy removal. A further look at the monthly results for Q4 shows that in October there was the highest proportion of respondents (41%) that favoured subsidy removal (3% more than the 3 month average). Quarterly results show that there hasn’t been any significant change in the stance of Nigerians about removal of the fuel subsidy. The majority are not in support of the decision to remove the subsidy. In conclusion, the poll revealed that while 77% of Nigerians purchased petrol at the official price of N97 in Q4; the majority (69%) of Nigerians buy petrol from major marketer filling stations. The poll also revealed that the majority use petrol for both their car and generator (46%), 53% of the respondents blamed the disparity in petrol price on the lack of monitoring of the petrol stations by governments and62% are not in support of the subsidy removal. Finally the poll revealed that an average of over 60% of Nigerians have maintained their stance against the removal of the fuel subsidy in 2013. Survey Methods The polls for the 4th quarter were conducted between the months of October and December 2013. It involved telephone interviews of a random nationwide sample of over 1,500 phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 4%. Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgement as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • 8 in 10 Nigerians Anticipate General Rise in Prices this Festive Season

    Abuja, Nigeria. 24 December 2013 – The Annual Special End of Year Poll conducted by NOIPolls has revealed that 8 in 10 Nigerians (80%) anticipate a general rise in the prices of goods and services, particularly food items, this festive season; while about 55% have indicated that they will be staying at home to relax for this year’s holiday. Compared to 2012 results, there was a 16-point increase in the proportion of Nigerians that have decided to stay at home and relax; and a 7-point decline in the proportion that said they would be travelling during the festive season. Furthermore, the majority (77%) perceive the states where they will be spending their holiday as “Peaceful & secure”; while 87% are confident in the ability of the Police to respond to any security alerts this season. Compared to 2012, there was a drastic 23-point increase in the proportion of Nigerians that have a positive perception about the state of security in the country. The current result demonstrates improved perception regarding the state of security in the country. Finally, most respondents wish fellow Nigerians “Peace and prosperity” during the year end festivities. Nigerians typically celebrate the end of the year with different festivities such as parties, social gatherings and family reunions. Furthermore, throughout December a variety of events take place including the Calabar Carnival, Akwa-Ibom 9,999 Carol Night and Port Harcourt Carnival amongst others. Traditionally, many Nigerians also take advantage of the holidays to travel to their home towns or villages in order to visit and celebrate with family members. These towns and villages come alive towards the end of the year with the influx of natives that typically work in more cosmopolitan cities such as Lagos, Abuja and Port Harcourt. Against this background NOIPolls conducted this special edition poll to explore the plans and expectations of Nigerians for the 2013 end of year festive season. This poll results release further trends current results with results of the first edition conducted in December 2012. Respondents to the poll were asked a series of questions to ascertain their plans for the festive season. First, respondents were asked: What are your plans for the holidays? Responses show that the majority of the respondents (55%) indicated they will be “staying at home to relax”; while 32% said they “will be traveling” for the festive season. A further 7% said they “will be attending events”. Analysis by geo-political zones shows that the North-East zone (78%) has the highest proportion of respondents who indicated they will be “staying at home to relax”; while the South-East (48%) has the highest proportion that indicated that they “will be traveling” for the end of year holiday. When current findings are compared with poll results from 2012, there was a significant 16-point increase in the proportion of Nigerians that indicated that they will be staying at home to relax in 2013. In addition, there was a 7-point decline in the proportion of Nigerians that will be traveling in 2013. The poll also sought the opinions of Nigerians with regards to a general rise in prices and respondents were asked: Do you anticipate a general rise in prices during this festive season? The findings reveals that80% of Nigerians responded affirmatively indicating they anticipate a general rise in prices; while 18%responded “No” and 2% of respondents said “Not really”. Analysis by geo-political zone shows that the South-South (88%), South-East (87%) and North-Central(85%) zones have the highest proportion of respondents that anticipate a general rise in prices during the festive season; while the North-West has the highest proportion (33%) that responded negatively. Furthermore, when compared to responses from the previous poll conducted in 2012, there was a significant 15-point decline in the proportion of Nigerians that anticipate a general price rise during the 2013 festive season; and a corresponding 14-point increase in the percentage of Nigerians who do not anticipate price increases this season. Subsequently, respondents that anticipate a general rise in prices (80% of the total) were further asked:Which item do you anticipate a rise in price? The results indicate that 65% anticipate a rise in price of food items during the 2013 festive season; followed by 17% that also anticipate a rise in the price of clothes, and16% who anticipate a rise in the cost of transportation. The North-West geo-political zone has the highest proportion of Nigerians (80%) that anticipate a general increase in food prices; while the North-East has the highest proportion that anticipate increase in prices of clothes (34%), with the South-West having the highest proportion (24%) that anticipate increase in transportation cost. When current results are compared with results from 2012 there was a 7-point decline in the percentage of Nigerians that anticipate an increase in the cost transportation; as well as an 8-point increase in the proportion of those that anticipate increase in the price of clothes. Furthermore, respondents that indicated they anticipate a general rise in prices (80% of the total) were also asked the following question: How will a rise in price affect your spending? In response, 68% of respondents stated that the anticipated rise in prices of goods & services will Increases their spending; while 17%stated thatthe rise in prices will “Have no impact” on their spending. A further 14% indicated that the anticipated rise in prices will reduce their spending. In comparison with results of the 2012 poll, there was a 7-point increase in the proportion of Nigerians that anticipate an increase in their spending; as well as a corresponding 7-point decline in the proportion of those that anticipate reduction in their spending. Subsequently all respondents were asked: What item will you be spending on most during the festive season? The majority (64%) stated that they will spend the most on Food items during this festive season, followed by 15% who said they will spend the most on clothes. A further 10% stated that they will be spending most on gifts; with another 10% stating that they will be spending most on transportation. When compared with results from the 2012 poll, there is a significant 16-point increase in the proportion of respondents that said they will spend most on food, and a 7-point decline in those that will spend the most on clothes in 2013. Furthermore, there was a 19-point decline in Nigerians that indicated they will spend the most on transportation and this can be partly explained by the decline in the proportion of Nigerians who indicated that they will be travelling during this festive season. Respondents were further asked: At present, how would you assess the security situation where you will be spending the holidays? The findings showed that 77% of Nigerians were of the opinion that the state of security in the states where they will be spending their holidays is “Peaceful & secure”, while 18% said the security situation is “Peaceful but not secure”. Only 4% perceived that the states they will spend the holidays is “Tense & insecure”. Analysis by geo-political zones indicated that the South-West and South-East have the highest proportion of respondents that indicate the security situation is “Peaceful and secure” (both 85%); while the South-Southhas the highest proportion of respondents (31%) that thought the state of security is “Peaceful but not secure”. Also, the North-East has the highest proportion of respondent (9%) that describe the security situation as “Tense & insecure”. Furthermore, when compared with the results from the 2012 poll, there was a drastic 23-piont increase in the proportion of respondents that describe the states they will spend the holiday as “Peaceful & secure” and a 21-point decline in the percentage that indicated “Peaceful but not secure”. This current results demonstrates the improved perception of Nigerians regarding the security situation in the country, compared to the same period last year. Furthermore, in order to assess the perception of Nigerians regarding the readiness of the Police command to handle any security issues during the festive season; respondents were asked: Do you believe your state police command is ready to respond to any security alert during this season? Responses showed that the overwhelming majority (87%) responded “Yes”; while only 13% responded “No”. Further analysis by geo-political zones revealed that while the North-Central zone had the highest number of respondents (94%) that said “Yes”; the South-West zone had the highest proportion of respondents (18%) that responded negatively. Comparing the current results with those of the 2012 poll indicated a significant 24-point increase in the proportion of respondents that indicated they believe the state police command is ready to respond to any security alert during this season. This current result further demonstrates an improved perception of Nigerians regarding the state of security in the country and the improved confidence in the ability of the Nigerian police to maintain peace and security during the festive season. Finally, respondents were asked the following question: What do you wish your fellow Nigerians this festive season? From the responses, majority of respondents (54%) wish their fellow Nigerians “Peace & prosperity” during this festive season; followed by “Good health” (13%) and “God’s blessings” (11%). Overall, responses show that Nigerians generally have positive feelings towards one another during the year end festive seasons. In conclusion, the current poll results have revealed that 80% of Nigerians anticipate a general rise in prices of goods and services during the festive season, particularly on food items. Also, majority of Nigerians (55%) have indicated that they will be spending this year’s festive season at home, relaxing with their family & friends. The poll further demonstrates an improved perception of Nigerians regarding the security situation in the country and improved confidence in the ability of the Nigerian Police to respond to any security alerts this season. Finally, most respondents wish their fellow Nigerians “Peace and prosperity” during this end of year festivities. Survey Methods The opinion poll was conducted on December 18th to 20th 2013. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No.1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Low Price Tariffs and Quality Of Service Remain Key for Customer Retention

    Abuja, Nigeria. December 17th, 2013 – The Yearly Special Edition Telecoms Poll results releasedbyNOIPolls Limited has revealed that the majority (63%) of mobile phone owning adult Nigerians currently use two or more phone lines in 2013, this is down from (74%) in 2012. Findings indicate that the proportion of adult Nigerians using one line has increased by (11%) in 2013. Also half of the respondents (50%) rated the services of their main network provider as good while 55% affirmed they are getting value for money from their main network provider.  This proportion (55%) has remained constant over the two year period, however those that claim they are not getting value for money increased by 8-points in 2013. The key factors used by customers to define value for money were “network/ service quality” and “price tariffs”.  Other topline results show that only (2%) of respondents have ported since the beginning of the portability drive, (26%) of respondents (majority) see the promotions of MNOs as fake (up by 22-points in 2013) and, in order to generally improve the quality of telecommunication services in Nigeria majority of respondents (60%) suggested that “Network operators should be mandated to improve on their services”. These were the key findings from the Telecommunications Snap Poll conducted in the week of December 9th 2013. The Nigeria telecommunication sector has witnessed significant growth over the years and remains one of the best and fastest growing sectors of the Nigerian economy. The industry is ranked the largest and fastest growing telecom market in Africa and among the ten fastest telecommunication growth markets in the world. As at September 2013 the Nigerian Communications Commission (NCC) estimated a total of 121,271,218 subscribers and a teledensity of 86.62 in Nigeria.[1] The industry which contributes about 8.53% to the GDP (March 2013) has recently experienced a slow growth rate and series of challenges ranging from poor quality of service to steep competition. This implies that service providers rely heavily on price tariffs to gain market share and dominance leading to a perceived fall in the quality of service and an increasing rate of dissatisfaction amongst users. Against this background NOIPolls conducted this special edition poll on the quality of telecommunication services in Nigeria to explore the mobile phone usage patterns, quality of services provide by telecommunications providers and recommendation to improve the quality of services. The result presented is the second in series of annual telecommunication polls conducted by NOIPolls; the first was conducted in 2012. Respondents were asked a series of specific questions, the first question sought to establish the mobile phone usage pattern of Nigerians. Respondents were asked: How many phone lines do you currently use? Responses showed that majority of the respondents (63% in total) currently use more than one phone line compared to 37%who currently use only one phone line. When the findings are compared with those obtained from 2012, it is observed that fewer Nigerians now use more than one phone line in 2013(63%) than in 2012 (74%). This is evident based on the observation that there was a significant 11-point increase in the proportion of Nigerians that currently use only one phone line from 2012 (26%) to 2013 (37%). This can be tied to the observation that the network providers currently have comparatively similar price tariffs; in addition many subscribers that have previously tested various networks have now settled on 1 main line to use. [1] www.ncc.gov.ng Subsequently, with the aim of identifying the main line respondents use among the different networks, respondents were asked:  Which network do you most frequently use?Analysis revealed that 84% of the respondents declared MTN as the main line they use, followed by Airtel with 7% of subscribers, Glo with 6% of subscribers and Etisalat with 3% of subscribers. Further analysis by geo-political zones revealed that the South-South zone (91%) had the highest proportion of respondents that use MTN as their main line; the North-East zone (17%) accounts for the highest proportion of respondents that use Airtel as their major line. In addition, while majority of respondent that use Glo as their main line are from the North-Central zone (18%), the North-West zone (9%) had the highest proportion of respondents that confirmed Etisalat as their main line. When the figures recorded in 2012 were compared with this current poll, there was a 6-point increase in the proportion of Nigerians that currently use the MTN network as their main line from 2012 (78%) to 2013 (84%).Conversely, there was a 2-point and a 3-point decline in the proportion of Nigerians that use Airtel and Etisalat as their main lines from 2012 to 2013.In addition, the proportion of Nigerians that subscribe to the Glo network as their main line remained constant in both surveys. The next question sought to gauge the perceptions of Nigerians on the quality of service received from their main network providers, respondents were asked: At present how would you rate the services of your main network provider? Overall, half of the respondents (50%) rated the services of their main network provider as good; this is followed by 27% who rated their services as average. However, while 13% rated the services as very good, 8% rated the services as bad while 2% say the services of their main network provider are very bad. These results indicate that respondents mostly have a positive view about the services of their main network provider with a total of 90% giving an above average rating and total of 10% giving their main network provider a below average rating. Cross analysis of the rating of the services provided by the main network used by respondents reveals that Airtel has the most favourable rating by its users out of all the network providers; 83% (51%+32%) gave a good rating of the services provided by Airtel. This is followed by Etisalat 79% (47%+32%), Glo 70% (56%+14%) and MTN 60% (49%+11%). In order to further assess the performance respondents were asked:  Are you getting value for money from your main network provider? Responses revealed that the slight majority 55% of the respondent affirmed they are getting value for money from their main network provider while 45% claim they are not getting value for money. Again cross analysis of the respondents perception of value by the individual network providers revealed that Etisalat has the highest proportion of users that perceive they are getting value from them (97%). This is followed by Glo (75%), Airtel (72%) and MTN (51%). Comparing the figures obtained from the same survey conducted in 2012 and this current poll, it can be seen that the total proportion of respondents that affirmed they are getting value for money has remained constant while those that perceive they do not receive value money increased by 8-points in 2013. Furthermore, respondents (55% of the total) that indicated they are getting value for money from their main network provider were asked: Why are you getting value for money? Overall, majority (42%) of the respondents asserted they are getting value for money due to the “network/ service quality”. Other reasons that were mentioned include “cheaper tariff” indicated by 39% of the respondents, “bonus offers” suggested by 22%, “family and friends” offer indicated by 21%. In addition, while 19% say they are getting value for money due to the “internet bundles” provided by their main network provider 12% say it is because of their “promotional offers” A trend of the results obtained from the current survey and that of 2012 revealed a significant 25-points increase in the proportion of respondents that indicated “cheaper tariff” as the main reason why they claim they are getting value for money, a 12-point decline in bonus offers and a 2-point decline in Network/service quality. Finally, in order to identify ways of improving telecommunication services from the perspective of subscribers, all respondents were asked: What measures should be taken to improve telecommunication services in Nigeria? The overall majority of respondents (60%) suggested that “Network operators should be mandated to improve on their services”. This is followed by 35% of the respondents who indicated “there should be a tariff consideration” and 9% who stated that “network operators should create a wider coverage”. Further analysis based on geo-political zone revealed that the South-East zone (77%) had the highest proportion of respondents that propose “Network operators should be mandated to improve on their services” and the North-East zone (42%) accounted for the highest proportion of respondents that suggested “there should be a tariff consideration”. In conclusion, the telecommunication poll has revealed that has revealed that the majority (63%) of mobile phone owning adult Nigerians currently use two or more phone lines in 2013, this is down from (74%) in 2012. Findings indicate that the proportion of adult Nigerians using one line has increased by (11%) in 2013. Also half of the respondents (50%) rated the services of their main network provider as good while 55% affirmed they are getting value for money from their main network provider.  This proportion (55%) has remained constant over the two year period, however those that claim they are not getting value for money increased by 8-points in 2013. The key factors used by customers to define value for money were “network/ service quality” and “price tariffs”.  Other topline results show that only (2%) of respondents have ported since the beginning of the portability drive, (26%)of respondents (majority) see the promotions of MNOs as fake (up by 22-points in 2013) and, in order to generally improve the quality of telecommunication services in Nigeria majority of respondents (60%) suggested that “Network operators should be mandated to improve on their services”. To obtain the full report of this survey please contact us at editor@noi-polls.com Survey Methods The opinion poll was conducted on December 9th to 11th 2013. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa, works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • President Jonathan’s Performance Rating Declines by 5 points to 50% in November

    Abuja, Nigeria. December 3rd, 2013 – Governance poll results released by NOIPolls Limited for the month of November has revealed that 50% of the Nigerian adult population (43.7m) approve of President Goodluck Jonathan’s performance in the past one month. This represents a 5-point decline in the proportion of Nigerians that approved of the President’s performance from October (55%) to November (50%).More findings reveals that the majority (45%) are of the opinion that the current administration (the Executive Cabinet; Ministers and State Governors) performed averagely and the proportion that gave a positive rating of the current administration experienced a 3-Points decline from October (33%).Furthermore, the power situation has worsened considerably with a 13-point decline in the proportion of Nigerians that experienced improvement from October (39%) to November (26%); this represents the lowest power rating in eleven months. These were the key findings from the Governance Snap Poll conducted in the week of November 25th 2013. The results presented are the eleventh in the monthly series of governance polls conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding three crucial elements – the approval rating of the president, the performance of the current administration, and the situation of power supply in the country. Respondents to the poll were asked three specific questions. The first question sought to gauge the perceptions of Nigerians on the job performance of the President Goodluck Jonathan. Respondents to the poll were asked: Do you approve of President Jonathan’s performance in the past 1 month? Reactions to this question revealed that half of adult Nigerians (50%) approve of President Jonathan’s performance in the past one month while 22% disapprove of his performance. In addition, 28% were indifferent about his performance as they neither approve nor disapprove of his performance. Analysing the performance rating across geo-political zone revealed that the South-East zone (74%) accounts for the largest proportion of respondents that approve of the President’s performance while the North-Westand the South-South zones with 26% each, account for the largest proportion of respondents that disapprove of the President’s performance in the month of November. Monthly trend analysis of the President’s approval rating revealed a 5-point decline in the proportion that approved of the President’s performance from October (55%) to November (50%). Furthermore, the trend also shows that the president received higher ratings in the second half of the year than in the first half, with the best two ratings up to date in August (57%) and October (55%). The second question aimed to assess the performance of the current administration. Respondents were asked:How would you rate the performance of this current administration in the past 1 month? Findings from this question revealed that majority (45%) were of the opinion that the present administration performed averagely. While 30% (28%+2%) say they performed well, 25% (20%+5%) affirm they performed poorly. Analysis based on geo-political zones reveals that the North-West (51%) has the largest proportion of respondents that gave the current administration an average performance rating. In addition, the South-East zone 43% (39%+4%) accounts for the largest proportion of respondents that gave the current administration a positive rating while the South-South zone 31% (26%+4%) had the largest proportion of respondents that gave a negative rating. Again, a monthly trend of the current administration’s performance revealed a 3-point decline in the proportion of Nigerians that approve of the performance of the current administration from October (33%). In addition, the trend also reveals that, the current administration also received better ratings in the second half of the year than in the first half with the best two ratings in August (35%) and October (33%). This follows the same trend as the President’s approval ratings. Finally, the third question sought to gauge the power situation in Nigeria within the past month, respondents were asked: How would you describe power in your area in the past 1 month? Analysis show that majority of the respondents (33%) say the power situation in Nigeria over the past one month “remains bad”, this is followed by 25% who affirm “there is no difference at all” and 23% who confirmed that it “has improved a little”. In addition, 16% claim “it’s very bad and has gone worse”, 3% affirmed “it has improved very much”. A view across the geo-political zones revealed that the North-East (46%) zone accounts for the largest proportion of respondents that say the power situation in Nigeria over the past one month “remains bad”, while the South-South zone (34%) accounts for the largest proportion of respondents that experienced little improvement in the power situation over the past one month. Looking at the 11 month trend of the power situation in Nigeria, the proportion of Nigerians that experienced improvement in their power supply declined considerably by 13-points from October (39%) to November. This is the worst rating of power over the past eleven months of 2013 and indicates a general worsened situation in power supply across Nigeria in spite of the recent privatisation drive. In conclusion, findings from this current poll have revealed that 50% of adult Nigerians approve of President Goodluck Jonathan’s performance in the past one month. This current rating represents a 5-point decline in the proportion of Nigerians that approved of the President’s performance from October (55%) to November (50%).More findings showed that majority (45%) are of the opinion that the present administration performed averagely and the proportion that gave a positive rating of the current administration declined by 3-Points from October (33%) to November (30%). In addition, power supply to households has worsened over the past two months with a considerable 13-points decline in the proportion of Nigerians that experienced improvement from October (39%) to November (26%). Furthermore, the lowest power rating in eleven months was recorded in November, which heralded the formal handover of power assets to the investors. Survey Methods The opinion poll was conducted on November 25th to 27th2013. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is theNo.1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Electricity and Oil & Gas Facilities, Most Vandalised Public Properties in Nigeria

    Abuja, Nigeria. November 19th, 2013 – Latest weekly poll results released by NOIPolls Limited has indicated a general level of apathy towards public property in Nigeria. The poll conducted on the issue of public property Vandalism in Nigeria revealed that about 6 in 10 Nigerians (61%) believe that Nigerians generally value public property poorly. Also, the majority of respondents (74%) agree that there is a high incidence of public property vandalism in Nigeria; while suggesting that the most vandalised public properties are: electricity installation (57%); oil/gas (51%) facilities; and public buildings (32%). Furthermore, suggestions provided to tackle the issue of vandalism include: provision of employment (58%); public enlightenment (15%); and adequate security (13%). These were the key findings from the Public Property Vandalism Poll conducted in the week of November 11th 2013. Brief Introduction Vandalism of Public/Government property in Nigeria has had a negative impact on the economy and society as a whole, with several sectors suffering great setbacks. For instance, in the oil sector, experts claim that Nigeria loses billions of dollars annually to the vandalism of petroleum products pipelines. Estimates from a recent audit report by NEITI revealed that Nigeria and oil companies lost a total of N1.737trillion ($10,992,776,474) in three years from 2009 to 2011; with cumulative losses due to pipeline vandalism and crude oil thefts at N134,126,921,724 ($894,179,478). The report also confirmed that NNPC spent over $600 million to fortify security of oil and gas facilities[1]. Similarly, the power sector has also suffered its fair share from the vandalisation of electricity facilities, which have continued to impact negatively on power distribution in the country. Experts have warned that continued vandalisation of power facilities across the country would jeopardise the efforts of the 10 new distribution companies at improving power supply in Nigeria. Recently, the Minister of Power, Prof. Chinedu Nebo confirmed at a two-day Stakeholders Forum on the protection of critical national assets and infrastructure, that Nigeria is losing over 35% of her power generation capacity to the activities of vandals. He also stated that “The Power sector is hit in the most devastating manner and the effect of vandalism cannot be overemphasised as industries, small and medium scale businesses are being starved of power as a result of the activities of vandals”. The effect of vandalism has stimulated the outcry for tougher laws to be enforced to protect public property.[2] In view of this background, NOIPolls conducted its latest poll on public property vandalism in Nigeria to explore the views of Nigerians regarding how public/government public properties are valued and the level of vandalism present, as well as possible causes and remedies to minimise incidence of vandalism. Respondents to the nation-wide poll were asked five specific questions. The First question sought the views of Nigerians on how well public/government properties are valued by Nigerians. Respondents were asked: In your opinion, how well do Nigerians value public/government property? From the results, the overall majority (61%: 32%+29%) were of the opinion that public/government properties are valued poorly in Nigeria. Conversely, 26% (13%+13%) were of the opinion that they are valued well; while 13% said they are valued adequately by Nigerians. Analysis across geo-political zones revealed that the South-East zone (69%: 41%+28%) and the South-West zone (67%: 24%+43%) had the highest proportion of Nigerians that claim Nigerians value public/government properties poorly. Furthermore, the North-East zone (52%: 35%+17%) had the highest proportion of respondents that said public/government are valued well by Nigerians. [1] www.vanguardngr.com [2] www.punchng.com The second question sought to establish the incidence of vandalism on public/government property in Nigeria. Respondents were asked: To what extent do you agree or disagree that there is a high incidence of public property vandalism in Nigeria? Overall, the majority of Nigerians (74%: 33%+41%) affirm that Nigeria generally has a high incidence of public property vandalism. This finding directly relates to the response from the previous question indicating that Nigerians place poor value on public property. Comparatively, 14% (13%+1%) disagree that there is a high incidence of public property; while 12% were neutral. Analysis based on geo-political zone shows that the South-South zone (70%: 49%+31%) accounts for the highest proportion of respondents that affirmed a high incidence of public property vandalism, while the highest number of Nigerians who disagree to the assertion were from the North-Central zone (23%: 22%+1%). Subsequently, in order to determine the perception of Nigerians regarding the most vandalised public properties, respondents were asked:  In your opinion which public/government properties are most vandalised?Interestingly, the majority (57%) revealed that the most vandalised public/government properties in Nigeria are electricity facilities; closely followed by Oil & Gas facilities (51%). Other public properties mostly vandalised include: public buildings (32%), roads (18%), water facilities (11%), telecoms installations (5%), government vehicles (2%) and public schools (1%). This finding corroborates the assertion by the Honourable Minister of power that “The Power sector is hit in the most devastating manner and the effect of vandalism cannot be overemphasized” In addition, gauging the opinions across geo-political zones indicated that the North-East zone (89%) had the highest number of Nigerians that indicated electricity facilities as the most vandalised. Also, the North-West (66%) and South-South (61%) zones accounts for the highest proportion of Nigerians that indicated oil/gas facilities and most of the Nigerians that suggested public buildings were from the North-East zone (47%). Furthermore, with the aim for identifying the root causes of vandalism in Nigeria, respondents were asked: In your opinion what are the main causes of public property vandalism in Nigeria. From the results, Unemployment (33%) was identified as the main cause of public/government property vandalism. This was followed by “poverty” (22%), “poor enforcement of law” (15%) and “illiteracy/lack of awareness (11%). Also,8% of the respondents blamed “poor maintenance culture” while 11% indicated “others”. Finally, in order to explore the views of Nigerians on possible ways for reducing the incidence of vandalism, respondents were asked: What suggestions do you have for reducing the incidence of vandalism in Nigeria? Overall, the majority (58%) suggested that in order to reduce vandalism Government should “provide employment”. This is not unexpected, given that unemployment has been identified as the main root cause of vandalism. Other suggestions made by Nigerians include “public reorientation/enlightenment/awareness” indicated by 15%; “provision of adequate security” (13%); “enforcement of laws” (11%), and “government should inculcate good maintenance culture” (7%). From the geo-political standpoint, the South-South zone (69%) had more respondents that suggested the provision of employment as a way of reducing vandalism in Nigeria and the South-West zone (23%) had more people who say there should be “public reorientation/enlightenment/awareness” on the ill effects on vandalism to the nation. In conclusion, this current poll has revealed that about 6 in 10 Nigerians (61%) are of the opinion that public properties are valued poorly in Nigeria. Furthermore, the majority (74%) agree that there is a high incidence of public property vandalism; while electricity facilities (57%) and oil/gas installations (51%) were identified as the most vandalised public properties in Nigeria. In addition, the poll revealed that the major causes of public/government property vandalism are “Unemployment” (33%); “poverty” (22%); and “poor enforcement of laws” (15%). Nigerians have further suggested that in order to minimize the incidence of vandalism government should strengthen its efforts at providing employment opportunities (58%), as well as providing public enlightenment (15%) and adequate security (13%). Finally, in a bid to eradicate / drastically minimise the incidence of vandalism in Nigeria, we suggest that while programmes, projects and interventions are being designed to address unemployment; more media enlightenment campaigns need to be undertaken by the Nigeria Orientation Agency (NOA) in order to provide enlighten the public on the negative effects of vandalism and its socio-economic implications on the country. Survey Methods The opinion poll was conducted on November 11th to 13th 2013. It involved telephone interviews of a random nationwide sample. 1,007 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • President’s Job Approval Rating Bounces Back by 6-points to 55% in October 2013

    Abuja, Nigeria. November 5, 2013 – Latest monthly governance poll result released by NOIPolls Limitedhas revealed that about 55% of Nigerians approve of the job performance of President Goodluck Jonathan in the month of October 2013. This current rating depicts a 6-points increase in the President’s job approval rating from September (49%) to October (55%) 2013; and marks the 2nd highest rating scored since January 2013. In addition, the poll revealed that 40% of Nigerians rated the performance of the current administration as average. However, there was a 2-point decline in the proportion of Nigerians (39%) that had experienced some improvements in their power supply in the month of October (down from September’s 41%). These were the key findings from the Governance Snap Pollconducted in the week of October 28th 2013. The results presented are the tenth in the monthly series of governance polls conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding three crucial elements – the approval rating of the president, the performance of the current administration, and the situation of power supply in the country. Respondents to the poll were asked three specific questions. The first question sought to gauge the perceptions of Nigerians on the job performance of the President Goodluck Jonathan. Respondents to the poll were asked: Do you approve of President Jonathan’s performance in the past 1 month? An analysis of the responses to this question revealed that majority (55%: 47%+8%) of Nigerians approve of the President’s performance in the month of October, where 47% approve and 8% strongly approve his performance. Comparatively, 21% (17%+4%) of Nigerians disapprove of the President’s job performance, with 17% disapproving and 4% strongly disapproving his performance. In addition 24% remained neutral to rating his performance as they neither approve nor disapprove. This current score of 55% depicts a 6-points increase in the job approval rating of the President, and a 3-points decline in the disapproval of the President’s performance from September to October (approval: 49%;disapproval: 24%) to October (approval: 55%; disapproval: 21%). A key observation is the percentage of Nigerians who remain neutral (24%) to the President’s performance. This figure moved from 27% (September) to 24% (October) showing a shift of 3% of this group towards the positive approval rating. This is a key indicator that shows that the group neutrals can sway the approval ratings forward or backward. An appraisal of the President’s performance according to geo-political zones revealed that the highest approval rating of the President’s performance came from Nigerians in the South-East zone (78%: 60%+18%),followed by the North-Central zone (70%: 53%+17%). Comparatively, the North-West (36%:31%+5%) up from 21% and the South West with 34% (25%+9%) down from 42% has the highest proportion of respondents that disapprove of the President’s performance in the month of October. In comparing the proportion of respondents who are neutral according to geo-political zones, the South West zone with 32% up from 27% has the highest number of neutrals followed by the North East zone (28%) down from 31%. A broader view of the President’s rating in ten months revealed an average approval rating of 49%.Furthermore, when the figures obtained in ten months are compared with the average (49%), it can be seen that the President performed above average in five months (Jan 50%, Feb 54%, July 53%, Aug 57% and Oct 55%) with August (57%) being his best rating and October (55%) his 2nd best rating; while his approval rating was below average in four months (Mar 46%, Apr 42%, May 44%, and Jun 44%) with April (42%) being his lowest. An evaluation of President’s rating in ten months indicated an average disapproval rating of 27%.Moreover, when the figures obtained in ten months are compared with the average (27%), it can be seen that the President performed above average in four months (Jan 30%, Mar 33%, Apr 33%, and Sept 27%) with March and April (33%) respectivelybeing his highest in disapproval rating; while his rating was below the average in six months (Feb 21%, May 25%, June 26%, Jul 25%, Aug 24% and Oct 21%) with February and October (21%) respectivelybeing his lowest in disapproval ratings. Further assessment of the President’s rating in ten months shows an average neutral rating of 23%. A comparison of the average (23%) with the figures obtained in ten months showed that the President’s job approval received neutral ratings above the average in six months (Feb 25%, May 31%, Jun 30%, Aug 24%, Sept 27% and Oct 24%) with May (31%) being his highest neutral rating and June (30%) his 2nd highest rating; while his neutral rating was below the average in four months (Jan 20%, Mar 21%, Apr 21%, and Jul 22%) with January (20%) being his lowest for neutrals. Similarly, the second question sought to gauge the performance of the current administration. Respondents were asked: How would you rate the performance of this current administration in the past 1 month? The result revealed that majority (40%) of the respondents perceived the performance of the current administration as average. In addition, while 33% (31%+2%) were of the opinion that they performed well, 27%(23%+4%) suggested they performed poorly. This figure depicts a significant 10-points increase in the proportion of respondents who gave a positive rating to the administration’s performance from September (23%) to October (33%) Analysing the performance of the current administration from the standpoint of the geo-political zones reveal that the South-South zone (52%) had the highest proportion of respondents that rated the performance of the current administration as average. Also majority of the respondents who gave a positive rating were from theNorth-Central zone (48%: 46%+2%) and the North-East zone (45%). Again, an assessment of the performance of the current administration in ten months shows an average positive approval rating of 24%. A comparison of the average (24%) with the figures obtained in ten months showed that the current administration received positive ratings above average  in three months (Jul 28%, Aug 35% and Oct 33%) and performed below their 10 months average in six months (Jan 22%,  Mar 18%,  Apr 16%, May 21%, Jun 23% and Sept 23%). Finally, the third question to gauge the situation of power supply in the country within the past month, asked respondents: How would you describe power in your area in the past 1 month? The findings revealed majority of respondents (36%) were of the opinion that the power situation in Nigeria over the past one month “has improved a little”, this is followed by 30% who claimed “it remains bad” and 21% who confirmed that “there is no difference at all”. In addition, while 10% stated that “it’s very bad and has gone worse”, 3% affirmed that “it has improved very much”. In essence about 39% of respondents stated that they experienced slight improvements (down by 2-points from 41% in September 2013). Analysis based on the geo-political zones revealed that the South-East (50%: 44%+6%), North-Central (49%: 45%+4%) and South-South (48%: 41%+7%) zones had the highest proportion of Nigerians who experienced slight improvement in the situation of power in the past one month. In addition, the North-East (56%: 48%+8%) and the North-West (51%: 38%+13%) accounted for the highest proportion of respondents who had negative experiences. Furthermore, a look at the power situation in Nigeria over the last ten months revealed that an average of 37% of Nigerians experienced slight improvements in power supply. As such, positive ratings above average were experienced in the months of Jan (47%), Feb (44%), Sept (41%) and Oct (39%); while ratings below average were experienced in Mar (31%), Apr (31%), May (35%), Jun (32%), Aug (36%). In conclusion, findings from this current poll have revealed a bounce back in the job approval rating of the President, with 55% of Nigerians positively affirming his performance in the last one month. This figure depicts a6-points increase in the approval rating of the President from September (49%) to October (56%). Furthermore a comparison of the average rating over the last ten months (49%) indicatedthat the President performed above average in five months (Jan 50%, Feb 54%, July 53%, Aug 57% and Oct 55%). Finally the poll revealed that majority of the respondents (40%) rate the performance of the current administration as average; while power supply worsened by  2-points from September (41%) to October (39%). In conclusion, while current findings do not necessarily show a clear link between the President’s positive approval rating and worsening power supply to households; we can only suggest that some other factors may be responsible for influencing the rating, including the successful October handover of share certificates to GENCOs and DISCOs, in anticipation of future improvements in power supply. Survey Methods The opinion poll was conducted on October 28th to 30th 2013. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Power Supply to Households Improve Slightly in Q3 2013

    Abuja, Nigeria. October 22, 2013 – Latest power sector poll results released by NOIPolls Limited for the 3rd Quarter of 2013 has revealed that more Nigerians experienced slight improvements in their power supply in Q3 (38%) compared to Q2 2013 (33%). Similarly, the proportion of Nigerians that experienced decline in their power supply also reduced by 5-points in Q3 to 42% (down from 47% in Q2). Also, despite slight improvements in power supply recorded over the quarter, about 78% of Nigerians still made use of alternative sources to augment their power supply; marking a 3-point decline from Q2 (81%). These were the key findings from the Power Sector Pollsconducted in the 3rd Quarter of 2013. Power supply in Nigeria has been known to be of great concern for several decades. Monopoly in the supply of electricity has lingered as the major contributing factor to the power situation in Nigeria. In 2005, a new era for the power sector started with the decision of the government to privatise the power sector through the approval of the Electric Power Sector Reform Act (EPSRA). This involved a process of unbundling of government’s power plants under the Nigerian Electricity Power Authority (NEPA) into business units and regulated by the Nigerian Electricity Regulation Commission (NERC). This was in a bid to privatise, and allow public-private investments into the sector. With the aim of monitoring the progress made so far regarding the power sector reform. NOIPolls introduced the Power Sector Polls in April 2013 to explore the perception of Nigerians towards the power sector reform, expenditure on alternative sources of power and support for the on-going reform process. The results for Q3 2013 are presented here, following Q2 results released in June 2013. Key Findings In order to highlight the trends in power supply over Q3 2013, respondents were asked the following question: How would you describe power in your area in the past 1 month? An evaluation of poll results over the three month period showed there have been no dramatic changes in power supply. There was a 3-point increase between July and September in the proportion of respondents that claim power supply has improved a little and a 5-point drop in the proportion that claim power supply is very bad and has gone worse. Exploring the situation of light across the three months showed that in September there was a balance in the proportion of Nigerians with positive and negative experiences with power supply since an equal percentage (41% each) indicated an improvement and a deterioration of their power supply in that month. Further analysis reveals slight improvement in the power supply to households in Q3 (38%) compared to Q2 (33%) 2013. On the one hand, the proportion of Nigerians that experienced improvements in their power supply increased by 5-points to 38% (7% + 37%), compared to 33% (4% + 29%) in Q2. On the other hand, the proportion of Nigerians that experienced decline in their power supply also reduced by 5-points in Q3 to 42% (down from 47% in Q2); while the proportion that claimed there was no difference remained the same at 20% over the two quarters. With the objective of gauging the proportion of Nigerians that use alternative sources of power supply, respondents were asked: Do you use any alternate source of electricity supply such as generators or inverters? Averages over the three months revealed that the overall majority of Nigerians (78%) make use of alternative sources of electricity such as generators to augment their supply of electricity; while 22% rely solely on power supply. This finding further lends credence to a recent claim made by the HM Customs and Excise Statistics, which stated that Nigeria has been the leading importer of generators over a 5 year period from 2007 to 2012. The results show that there has been a continuous increase in the proportion of Nigerians that use alternative sources of electricity from July to September with a total of 14-points increase within Q3 2013. Further analysis revealed that in comparison to Q2, there was a 3-point decline (from 81% in Q2 to 78% in Q3) in the proportion of Nigerians that make use of alternative sources of power supply. Additionally, respondents that use alternative power sources were asked: How would you describe the amount you currently spend on alternative power compared to a year ago? The three month average reveals that more Nigerians (41%) who use alternative sources of power supply experienced a drastic increase in their spending compared to a year ago. In addition, 21% experienced slight increase, 18% were of the opinion that their spending remained the same compared to a year ago, 15% said it decreased slightly and 5% affirmed their spending on alternative power sources decreased drastically. Though the proportion of Nigerians that use alternative sources to generate power increased from July to September, It is pertinent to note that, the proportion of Nigerians that experienced a drastic increase in their spending on the alternative sources of power such as generators decreased by 12-points from August (52%) to September (40%). Similarly, comparing the averages obtained from Q2 and Q3 revealed a 7-point decline in the proportion of respondents that experienced increase in their spendings on alternative sources of electricity from Q2 (69%: 46% + 23%) and Q3 (62%: 41% + 21%). On the other hand, there was a 1-point increase in the proportion of those who has experienced decrease in the amounts spent on alternative power supply in Q3 (20%: 15% + 5%) compared to Q2 (19%: 16% + 3%). The next question sought to measure the level of awareness of Nigerians on the on-going power sector reforms by the federal government. Respondents were asked: Are you aware that the Federal Government is making efforts to reform the power sector? Overall, an average of 67% of Nigerians said they are aware of the power sector reforms over the three months in the third quarter. The highest level of awareness was recorded in September (73%), while the month of August (62%) recorded the lowest level of awareness. Relatively about one-third of Nigerians (33%) indicated no awareness of the on-going power sector privatisation process. Similarly, the result for Q3 shows no marked difference between that of Q2, as there was only a 1-point decline (from 68% in Q2 to 67% in Q3) in the proportion of respondents that are aware of the privatisation process. Finally in the bid to explore the perceptions of Nigerians on the on-going power sector reforms, respondents were asked: How do you feel about these on-going power reforms? Reactions to this question revealed that on the average over Q3, the majority of Nigerians(62%: 16% + 46%) are hopeful about the privatisation of the power sector, 20% remained neutral, while, 18% showed dissatisfaction with the on-going power sector reforms. Similarly, the proportion of Nigerians that were generally hopeful about the power sector reform remained the same (62% each) between the 2nd and 3rd quarters of 2013. However, it is worth noting that the proportion of respondents that were “very hopeful” increased by 7-points from Q2 (9%) to Q3 (16%); indicating more buy-in and support for the on-going power sector reform and privatisation process. Conclusion In conclusion, the findings from the 3rd Quarter Power Sector Polls have revealed that more Nigerians (38%) affirmed that their power supply improved slightly over the period. Also, the proportion of Nigerians that experienced decline in their power supply reduced from Q3 (42%) to Q2 (47%). The results further revealed that about 78% of Nigerians still made use of alternative sources to augment their power supply; while majority of Nigerians (67%) are quite hopeful that the on-going power sector reform and privatisation process would yield some positive fruits. Survey Methods The opinion poll was conducted between July and September 2013. It involved telephone interviews of a random nationwide sample of over 3,000 phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is the No.1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgement as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Q3 2013 Petroleum Pump Price Poll Report

    Abuja, Nigeria. October 14th, 2013 – The Third Quarter (Q3) results for the Petrol Pump Price Monitoring Polls conducted by NOIPolls Limited reveals there was a drastic 30 point decline in the proportion of Nigerians that purchase petrol above the official pump price of N97 (52% in Q2 and 22% in Q3). The poll further indicates that the majority of Nigerians in Q3 (40%) purchase petrol for both their cars and generators versus Q2 where the majority (44%) purchased for their generators . These form part of the findings of the polls for Quarter 3, 2013. In January 2012, the Petroleum Products Pricing Regulatroy Agency (PPPRA) along with government announced an increase in the price of petrol from N65 to N141 as a result of the removal of subsidy for the reason that over a trillion naira was spent in 2011 on subsidy. After days of protest by Nigerians led by organised labour and civil societies who were unhappy about the perceived hardship this action would cause Nigerians and the lack of notice by the government to carry out such plans, the government as a stop-gap measure partially removed subsidy, thereby bringing the official pump price of petrol to N97. Subsidy has been defined as money given by the state or public body to keep down cost of commodities. Some people see it as a form of protectionism or trade barrier because domestic goods are made affordable artificially. Within the Nigerian petroleum pricing context, subsidy would then mean selling petrol below the cost of production or importation. In the course of and following the 2012 subsidy protest and partial removal of subsidy by government, many debates arose with erroneous and innaccurate information passed across as the truth, indicating a need for a dependable measure of public opinion on issues surrounding public policies. This led NOI Polls in January 2013 to initiate the Petrol Pump Price Monitoring Poll Project. This result release is the third quarterly release in the series. (see Q1 and Q2 results here) The purpose of the poll is to monitor and analyse the current price and uses of petrol in Nigeria, as well as to measure the perception of Nigerians towards the petrol price differences at various points of sale. Key Findings Over 4,500 respondents have been interviewed across nine months (January-September) and the respondents are asked the same ten questions for each monthly poll, but only five of these will be reveiwed in this report. For full details of the findings please e-mail: editor@noi-polls.com. In order to determine the main petrol distributors that Nigerians patronize and analyze the purchase trends, respondents to the poll were asked: Where do you mainly buy petrol from? The responses indicate that in the 3rd quarter of 2013, 70% of Nigerians bought petrol from major marketer filling stations. This is followed by 26% of Nigerians who bought from independent marketer filling stations and 5% who bought from hawkers. Analysis of the results by geo-political zones shows that the South-West has the highest percentage of people(80%) purchasing petrol from major marketer filling stations. The South-East zone has the highest percentage purchasing from independent marketer filling stations with 45%, while the North-East zone has the highest percentage of people purchasing from the hawkers with 15%. Figure 1 illustrates these findings. Figure 1: Main point of petrol purchase (Q3, 2013) When Q3 results are compared with Q2, current results show a sharp 15% increase in the proportion of people that mainly buy from major marketer filling stations when compared to Q2 results and a corresponding 12%decrease in the proportion that buy from Independents. Averages across the 9 month period indicate the following for 2013: 62% of Nigerians purchase petrol from major marketer filling stations, 31% purchase from independents while an average of 7% purchase from hawkers. Figure 2: Main point of petrol purchase (Q1, Q2 &Q3 2013) In order to estimate the average cost of petrol in Nigeria as well as measure the percentage of Nigerians who buy above the official pump price, the respondents to the poll were asked: How much do you normally buy petrol? Results show that the 78% of Nigerians purchased petrol at the official price of N97 in Q3. This shows a drastic improvement in the availability of petrol compared to Q1 and Q2. Further analysis by geo-political zones shows that the South-West, North-Central and South-South zones have the highest amount of respondents who bought petrol at N97 with 84% and 82% for both of the other zones respectively. Figure 3: Price per litre of petrol (Q3, 2013) Furthermore, the price paid per litre of petrol was cross-tabulated by point of purchase; this is presented as Figure 4 below. Results show that the majority of major marketer filling stations (87%) sell at the official price ofN97. Meanwhile, the majority of Independent marketer filling stations (26%) also sell at the official pump price and the majority of petrol hawkers (53%) sell above N130. Figure 4: Price per litre of petrol by point of purchase (Q3, 2013) When Q3 results are compared with Q1 and Q2; there was a drastic 30 point increase in the proportion of respondents that purchase petrol at the official pump price and corresponding decline in the proportion that purchase above the official pump prices. Figure 5: Price per litre of petrol (Q1, Q2 &Q3 2013) In order to acertain the main uses of petrol in Nigeria, the respondents to the poll were asked: What do you normally use petrol for? Similar to the Q2 survey, the result for Q3 reveals that on an average, the majority (40%) use petrol for both their car and generator. This is followed by the use of petrol for cars with 21% and Generator with 20%. Figure 6: Uses of Petrol (quarter 1, 2013) When comparing quarterly results, Q3 was the peak when the majority bought petrol for both their cars and generators while Q2 was the peak of when the majority bought for their generators only. Averages across the nine month period indicate the following averages in 2013: 29% of Nigerians use petrol both for their cars and generators, 25% use petrol for only their cars while 33% (the majority) use petrol for their generators only. Figure 7: Use of petrol (Q1, Q2 & Q3 2013) In order to measure the perception of Nigerians towards the causes of price differences of petrol at the points of sale, the respondents to the poll were asked: What do you think is responsible for the difference in the pump price of petrol across filling stations? The results show that majority (48%) of the respondents blamed the disparity in petrol price on the lack of monitoring of the petrol stations by governments. Furthermore, 27% of the respondents were of the opinion that the petrol stations are hoarding petrol and exploiting the public, while 25% felt that it is because the cost of importing petrol is not the same for all marketers. Analysis by geo-political zones shows that the South-West and South-East zones (51% and 50% respectively) have the highest proportion of respondents who blamed the government for not monitoring the filling stations, while the North-Central zone (39%) accounts for the highest proportion of respondents that feel the petrol stations are exploiting people. The North-East has the highest proportion of respondents (39%) that blame the price disparity on the varying cost of importation of petrol. Figure 8: Responsibility for price disparity (Q3, 2013) A comparison of the three quarters shows that Q2 had the peak of when the majority of respondents thought it was the government’s responsibility. There was a sharp 12 point drop in Q3 and an increase in the proportion of respondents with other views such as “The cost of importing petrol is not the same for all marketers” and “The filling stations are exploiting the public by hoarding fuel”. Averages across the 9 month period indicate the following for 2013: About 56% of Nigerians blame price differences at points of purchase on lack of government monitoring, 21% of Nigerians blame hoarding by filling stations and 20% of Nigerians blame the varying prices of importation. Figure 9: Responsibility for price disparity (Q1, Q2 & Q3 2013) The findings of this poll indicate that in Q3, the Nigerian Government has made clear and strategic interventions in the supply of petrol thereby making it more readily available for Nigerians. This is evident in the drastic 30 point drop in the percentage of people that buy above the official pump price. Q3 is the only quarter of the year 2013 where the majority of Nigerians have claimed to buy at the official pump price; the majority in Q1 and Q2 purchased at prices above the official pump price. The poll result also shows that Nigerians mainly use petrol for their cars and generators Furthermore it reveals that the majority of Nigerians question the effectiveness of bodies set aside to monitor and regulate petrol prices. Survey Methods These are findings on a Poll conducted between July and September 2013 by NOIPolls Limited. A sample of 1,510 randomly selected phone-owning Nigerian adults, aged 18 years and above, representing the six geopolitical zones in the country, were interviewed by telephone using randomly generated numbers. All sample surveys and polls may be subject to other sources of error, including, but not limited to coverage and measurement error, however with a sample of this size there is 95 percent confidence that the results obtained are statistically accurate (giving a range of plus or minus 3percent). NOIPolls Limited is the No.1 for country-specific polling services in West Africa. We work in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Correspondent Email: thenewsroom@noi-polls.com

  • President’s Approval Rating Declines By 8-Points In September To 49%

    Abuja, Nigeria. October 8th, 2013 – Governance poll results released by NOIPolls Limited for the month of September have revealed that almost half of Nigerians (49%) approve of the President’s performance over the past month. This rating represents an 8-point decline in the President’s approval rating fromAugust (57%) to September (49%). More findings showed that majority (50%) are of the opinion that the present administration performed averagely. In addition, there is a 5-point increase in those who have seen improvements in their power supply for the month of September (from 36% in August to 41% in September). These were the key findings from the Governance Snap Poll conducted in the week of September 23rd 2013. The result presented is the ninth of the monthly series of governance polls conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding three crucial elements – the approval rating of the president, the performance of the current administration, and the situation of power supply in the country. Respondents to the poll were asked three specific questions. One, with the aim of gauging the job approval rating of President Goodluck Jonathan over the past month (September)respondents were asked: Do you approve or disapprove of the performance of President Jonathan in the past 1 month? results revealed that overall, majority 49% (42% +7%) are in support of the President’s performance over the past month, with 42% approving and 7% strongly approving of the performance of the President. Relatively, 24% (19%+5%) of respondents disapproved of the President’s performance, with 19% disapproving and 5%strongly disapproving, while, 27% of the respondents were neutral in rating his performance. These figures represent a significant 8-point decrease in the President’s approval rating from August (57%) to September (49%), and a 5-point increase in the proportion that disapproved of the president’s performance from August (19%) to September (24%). Analyses by geo-political zones reveal that the South East with 74% (61%+13%) down from76% in the month of August, has the highest proportion of respondents that approve of the President’s performance. This is followed by the South South with 61% (55%+6%) down from66% in the month of August. In addition, the South West with 42% (38%+4%) up from 23%,  has the highest proportion of respondents that disapprove of the President’s performance while theNorth West with 42% up from 32%, has highest number of neutrals. Evaluating the President’s rating in a nine months series show that the highest approval ratings of the President’s performance were obtained in August (57%), February (54%) and July (53%). Similarly the lowest approval ratings received by the President were in the months of May (44%), June (44%) andApril (42%). Subsequently, with the aim of assessing the performance of the current administration respondents were asked:How would you rate the performance of this current administration in the past 1 month?  Findings reveal that half of Nigerians (50%) believe that the current administration has performed averagely well, others,23% (20%+3%) affirmed they performed well, while 27% (21%+6%) say they performed poorly. An assessment of the current administration’s performance by the geo-political zones reveal that the North Central (61%) and North West (59%) zones have the highest proportion of respondents that rate the performance of the current administration as average; while the South West has the highest proportion of respondents (47%: 38%+9%) that rate the performance of the current administration poorly. Trending the performance of the current administration over a nine month period, the analysis below reveal that the job approval rating of the current administration (executive cabinet- governors and ministers) ministers experienced a surge in February (24%) but declined consecutively till April (16%). A second surge of approval was witnessed in July (28%) and peaked in August (35%). After which we have observed a 12-point decline in the month of September (23%). Lastly, in order to gauge the quality of power supply in Nigeria within the past month, respondents were asked:How would you describe power in your area in the past 1 month? Reactions to this question revealed that the general situation of power improved over the past month as majority 41% (33%+8%) of Nigerians experienced an improvement in their power supply. From these figures, we see a 5-point increase in the proportion of Nigerians that experienced an improvement in the power situation from August (36%) to September (41%). Further analysis by geo-political zones reveal that the power situation has improved in the South South (49%: 41%+8%) and the South East (47%: 7%+40%) but has remained poor/gone worse in the South West (54%: 32%+22%) North West (53%: 44%+9%), these figures are relatively the same when compared to results in August 2013. Evaluating the situation of Power across Nigeria in nine months depicts a general fluctuation in the improvement experienced by Nigerians. January, February and September recorded the best power ratings so far with 47%,44% and 41% respectively while March, April and June with 31%, 31% and 32% respectivelyrecorded the lowest ratings. In conclusion, the results from the current poll have shown that almost half of Nigerians (49%: 42%+7%) are in support of the Presidents performance over the past month. This figures represent a significant 8-point decrease in the President’s approval rating from August (57%) to September (49%). More findings showed that majority (50%) are of the opinion that the present administration performed averagely. In addition, the month of September saw a general improvement in the situation of power as the proportion of Nigerians that experienced improvement increased by 5-points from August (36%) to September (41%). Although, the power situation in Nigeria saw a general improvement from August to September however the approval rating of the president experienced an 8-Points decline. This suggests that several other factors apart from power and the current on-going reforms may have affected the way Nigerians perceive the performance of the President. Survey Methods The opinion poll was conducted on August 26th to 28th 2013. It involved telephone interviews of a random nationwide sample. 1,017 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • Business Leaders’ Perception Survey

    Abuja, Nigeria. September 24th, 2013 – A 3-year trended result from the Business Leaders Perception Survey (BLPS) conducted by NOIPolls in 2009, 2010 and 2012 has revealed that the most critical factors limiting Nigerian businesses are power, security, corruption and access to finance. In addition, other factors identified from the studies include roads, water, multiple taxes and smuggling, that also make doing business difficult in Nigeria. These are the key findings from the Business Leaders Perception Survey (BLPS) conducted by NOIPolls in collaboration with the DFID Nigeria Programme – Enhancing Nigerian Advocacy for a Better Business Environment (ENABLE). According to the World Bank “Doing Business Report” 2013, Nigeria ranks 131st on the list of 185 countries in terms of ease of doing business. The report explains the ranking of economies on the basis of how easy it is to undertake business activities, from 1 – 183. A high ranking on the ease of doing business index means the regulatory environment is more conducive to start and operate a local business. This index averages the country’s percentile rankings on 10 topics, made up of a variety of indicators, giving equal weight to each topic. The rankings for all economies are then benchmarked to the previous year1. The indicators used in ranking the economies include: ease of starting a business, dealing with permits, getting electricity, registering property, getting credit, paying taxes and protecting investors amongst others. The Nigerian business environment has been associated with several factors limiting business operations and hindering the ability of businesses to thrive compared to their counterparts in other business environments. While it is common knowledge that improvements in the enabling environment can lead to higher investments, wealth generation, job creation and ultimately poverty reduction; however, improving the business environment is not always an easy endeavour. It requires cooperation and dialogue between the public and private sector. To make the biggest impact, government and the organised private sector need to work together in order to understand and prioritise the factors limiting business success in the economy. In view of this, NOIPolls in collaboration with DFID/ENABLE has been conducting a series of Business Leaders Perception Survey over the past few years in order to gauge the perceptions of Nigerian business leaders on the business environment with the aim of understanding the factors that are important to the success of business and those that make business difficult in the country. In order to explore the factors that affect the business environment and make business difficult, respondents were asked to indicate the factors that make doing business “very difficult”, “somewhat difficult”, “had room for improvement” or “was not a problem at all”. These were then scored as follows: 1 – not a problem; 2 – could be improved; 3 – makes doing business somewhat difficult; and 4 – makes doing business very difficult. Findings (figure 1) revealed that the major factor that makes business difficult in Nigeria is Power. This was consistent for all three years, however, the level of difficulty that power imposed on business decreased from 3.7 in 2009 to 3.4 in 2010 and increased to 3.5 in 2012. Corruption which was another factor that was identified for imposing difficulty on businesses continued to rise as the years progressed. The level of difficulty it imposed on business increased greatly from 1.1 in 2009 to 2.6 in 2010 and to 3.2 in 2012. 1 www.punchng.com Figure 1: Factors that make business difficult (2009, 2010, and 2012) Furthermore security and access to finance are other factors that make business difficult as identified by the respondents. While security increased from 2.4 in 2009 to 2.6 in 2010 and 3.2 in 2012, access to finance also increased from 2.5 in 2009 to 2.7 in 2010 to 3.1 in 2012. Road was another factor that was identified as factor that impose difficulty in business. The level of difficulty it imposed in business decreased in 2009 from 2.8 to 2.6 in 2010 and increased to 3.1 in 2012. Generally all the factors identified experienced varying level of deterioration from 2009 to 2012. Subsequently respondents were asked to rank the identified factors that make business difficult in order of priority (Figure 2). Ranking the factors that make business difficult in Nigeria revealed that power which topped the chart as the major factor that causes difficulty in 2009 and 2010 was ranked third in 2012. Road which was ranked second in 2009 became of less importance in the preceding years as it was ranked sixth in 2010 and 2012 . In addition corruption which was ranked third in 2009 became second in 2010 and became of priority in 2012 as it topped the chart. In addition, finance which was perceived to impose less difficulty in 2009 rose to third place in 2012. All factors with the same colour code on the graph were ranked equally in the respective years the survey was conducted. Figure 2: Factors that make business difficult (2009, 2010, and 2012) Furthermore security and access to finance are other factors that make business difficult as identified by the respondents. While security increased from 2.4 in 2009 to 2.6 in 2010 and 3.2 in 2012, access to finance also increased from 2.5 in 2009 to 2.7 in 2010 to 3.1 in 2012. Road was another factor that was identified as factor that impose difficulty in business. The level of difficulty it imposed in business decreased in 2009 from 2.8 to 2.6 in 2010 and increased to 3.1 in 2012. Generally all the factors identified experienced varying level of deterioration from 2009 to 2012. Subsequently respondents were asked to rank the identified factors that make business difficult in order of priority (Figure 2). Ranking the factors that make business difficult in Nigeria revealed that power which topped the chart as the major factor that causes difficulty in 2009 and 2010 was ranked third in 2012. Road which was ranked second in 2009 became of less importance in the preceding years as it was ranked sixth in 2010 and 2012 . In addition corruption which was ranked third in 2009 became second in 2010 and became of priority in 2012 as it topped the chart. In addition, finance which was perceived to impose less difficulty in 2009 rose to third place in 2012. All factors with the same colour code on the graph were ranked equally in the respective years the survey was conducted. Survey Methods The fieldwork and analysis for this study were undertaken in 2009, 2010 and 2012. The sample consisted of senior to mid-level executives in Nigerian businesses; cutting across Micro, Small, Medium and Large organisations. The sample population comprised 1000 businesses covering various sectors of the economy and locations. For more information on these surveys, send an email to enquiries@noi-polls.com. NOIPolls is the No. 1 for country-specific polling services in the West African region, which works in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • More Than 6 in 10 Nigerians (64%) Do Not Have Pension Plans

    Abuja, Nigeria. September 10th, 2013 – Latest weekly poll results released by NOIPolls has revealed thatmore than 6 in 10 Nigerians (64%) do not have pension plans, indicating a potentially huge untapped pensions market in Nigeria. Also more than half of the Nigerians who currently have pension plans (54% of 36%) are subscribed to the contributory pension schemes for public organisations. It was further revealed that majority of Nigerianswho have pension plans (73% of 36%) are satisfied with their current Pension Fund Administrators (PFAs); while those who claimed not to be satisfied (27% of 36%) attributed the lack of satisfaction to the non-receipt of updates on their pension accounts. Similarly, for those who do not have any pension plans, the major reasons cited are: “I am a student” (22%), “I don’t have a job” (21%) and “I don’t know much about pensions” (13%). These are the key findings from the Pension Snap Pollconducted in the week of September 2nd, 2013. The Pension Reform Act 2004 enacted by the National Assembly of the Federal Republic of Nigeria Establishes a contributory pension scheme for employees in public and private sectors. The scheme is fully funded, privately managed with a third party in custody of the funds and assets and based on individual accounts. It ensures that everyone who has worked receives his/her retirement benefits as and when due whether in the private or public sector. With the contributory scheme, an employee and employer makes monthly contributions of a minimum of 7.5% each of the monthly emoluments of the employee towards the retirement benefits of the employee. However in some cases, an employer can make all the contributions on behalf of the employee. The old pension schemes in Nigeria were not fully funded and this caused great problems in the management of retirement funds. The implementation of the contributory pension scheme introduced by the Pension Reform Act 2004 has addressed such problems to a certain extent; nevertheless it is not enough for Nigerians to be totally dependent on the scheme. In view of this, Personal pension, which is not common in Nigeria, is an area that can be explored to augment the contributory pension. Individuals regardless of their employment status could choose to save or invest money in order to make provisions for them at retirement.[1] In view of these, NOIPolls conducted its latest poll on Pension to explore the current state of Pension in Nigeria, in terms of the proportion of Nigerians that have pension plans, the type of pension plans people subscribe to and the level of satisfaction with Pension Fund Administrators. Respondents to the poll were asked five specific questions. Firstly, in order to ascertain the proportion of Nigerians that have pension plans, respondents were asked: Currently, do you have a pension plan?Findings from this question revealed that overall Majority (64%) of Nigerians do not have a pension plan, while36% indicated they have pension plans. Analysis based on geo-political zone showed that the South-East and the North-West zones had the highest proportion of Nigerians without pension plans with 68% and 67% respectively; and the South-West zone (41%) accounted for the highest proportion of respondents that have pension plans. [1] www.pencom.gov.ng Secondly, in order to gauge the type of pension plans Nigerians have, respondents that indicted they have pension plans (36% of the total) were asked: What type of pension scheme do you have? Overall, more than half of Nigerians who currently have pension plans (54% of 36%) are subscribed to the contributory pension scheme for public organisations. While 35% have the contributory pension scheme for private organisations, it also emerged true that 11% obtain their own personal pension an independently. From the geo-political zone standpoint, the South-East (76%) and the North-Central (73%) zones accounted for the highest proportion of respondents that indicated public organisation pension scheme. Also the South-South (52%) and the South-West (50%) zones had the highest proportion of respondents that indicated Private pension scheme, while the North-East (42%) zone had the highest number of people who have personal pension plans. Thirdly, in order to measure the level of satisfaction derived from the services of pension fund administrators, respondents who currently have pension plans were asked: Are you currently satisfied with your current pension fund administrator? Overall, majority of Nigerians (73% of 36%) who have pension plans are satisfied with their current Pension Fund Administrators. Comparatively, 27% indicated lack of satisfaction for their pension fund administrators. Gauging the satisfaction according to geo-political zones revealed that the South-West zone with 83% (which also had a high proportion of respondents with the private organisations contributory pension) accounted for the highest proportion of respondents that are satisfied with their Pension Fund Administrators. In addition, the North-West zone (54%) had the highest number of respondents that are not satisfied with their current Pension Fund Administrator. Subsequently, respondents that indicated a lack of satisfaction for their Pension Fund Administrator (27%) were further asked: Why are you not satisfied with your current fund administrator? Findings revealed that the major reason for lack of satisfaction with the Pension Fund Administrator as indicated by (53%) is “No update on my account”. This is followed by “Don’t pay money as and when due” indicated by 23%. Other reasons identified with lack of satisfaction include “Poor customer service” indicated by 11%, “I don’t feel my money is secured with the PFA” indicated by 8% and “No remittance of money” indicated by5%. Further analysis based on geo-political zones showed that while the North-West zone (84%)had the highest proportion of respondents that indicated “No update on my account”, theSouth-South zone (49%) had the highest number of respondents that indicated “Don’t pay money as and when due”. Finally in order to explore the reasons why most Nigerians don’t have Pension, respondents that indicated they did not have pension plans in a previous question (64%) were asked: Why don’t you have pension plan? Findings revealed that the major reasons cited by respondents for not having pension plans include “I am a student” indicated by 22%, ”I don’t have a job” indicated by 21%, “I don’t know much about pension” indicated by 13% and “I am not interested” indicated by 12%. Other reasons cited include “I am self-employed” indicated by 9%, “I don’t have money’ specified by 7%, “I don’t need it for now” specified by 5%, “it is meant for civil servants”. Reasons that came at the bottom of the chart include “I work in a private firm” indicated by 3%, “I don’t trust the Pension Fund Administrators” indicated by 2%and “I will in the future” indicated by 1%. In conclusion, the poll revealed that 6 in 10 Nigerians (64%) do not have pension plans and more than half of Nigerians who currently have pension plans (54% of 36%) are subscribed to the contributory pension scheme for public organisations. Findings also revealed that majority of Nigerians who have pension plans (73% of 36%) are satisfied with their current Pension Fund Administrators. Furthermore, the major reason for lack of satisfaction with the Pension Fund Administrator as indicated by majority (53%) is “No update on my account”. Findings revealed that the major reasons cited for not having a pension plan include “I am a student” indicated by 22%, ”I don’t have a job” by 21%. Finally, this poll has shown that there’s potentially a huge pension market for PFAs to harness in Nigeria. Therefore, they need to device new strategies and design new pensions products to harness this untapped market. Also, there’s need for increased enlightenment and education on the merits and benefits of pensions to individuals and the economy, particularly in terms of mobilising funds for investment. Survey Methods The opinion poll was conducted from September 2nd to 4th 2013. It involved telephone interviews of a random nationwide sample. 1018 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is theNo.1 for country-specific polling services in West Africa. We work in technical partnership with the Gallup Organisation (USA), to conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgement as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

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