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  • President Buhari’s Approval Rating Averages At 64 Percent after One Year in Office

    Abuja, Nigeria. May 29th, 2016– Today NOIPolls Limited releases its compilation of public opinion poll results on a monthly series of presidential approval rating to appraise the job performance of President Muhammadu Buhari, since assuming office on 29th May 2015; thereby commemorating the 1st year anniversary of his administration. The results revealed that over the last one year (June 2015 to May 2016) President Buhari has been rated an average job approval of 64 percent; with his highest rating of 80 percent in October 2015, and lowest rating of 42 percent in April 2016. Interestingly, compared to one year ago, 44 percent of Nigerians believe the country is currently moving in the right direction, while 37 percent believe it’s moving in the wrong direction; leaving only 19 percent who believe the country is neither moving in the right nor wrong direction. Furthermore, in terms of specific indicators, Nigerians rated the president’s performance on Corruption (55 percent) and National Security (47 percent) as average; while he was rated very poorly on Job Creation (14 percent) and handling of the Economy (21 percent). Finally, when asked of the most important issue President Buhari’s administration should focus its attention on addressing over the remaining three years of his tenure, Nigerians identified Unemployment (21 percent), Power (17 percent), and the Economy (16 percent) as the top priority areas. These are the key findings from the Presidential Approval Rating polls conducted between June 2015 and May 2016. Methodology & Socio-Demographics Upon President Muhammadu Buhar’s assumption into office exactly a year ago, on 29th May 2015, NOIPolls Limited – Nigeria’s premier public opinion organisation, has been conducting a monthly series of public opinion polls to gauge the opinions of Nigerians and measure the job performance of the president. The polls commenced in June 2015, and is typically conducted on the last week of the month to appraise the president’s job performance for the month, and 12 polls have been conducted so far in this series (June 2015 through May 2016). During this period, pollsters from NOIPolls have spoken to over 12,000 Nigerians across the country. Interestingly, of the proportionate sample of 12,000 completed interviews conducted over the 12 months period, 51 percent were male respondents, while 49 percent were female respondents. Also, almost 6 in 10 (59 percent) respondents were youths aged between 18 and 35 years of age; and almost 4 in 10 (38 percent) were adults between the ages of 36 and 60 years. A meagre 3 percent of the sampled respondents were aged 61 years and above. In addition, 24 percent of respondents were resident in the North-West geo-political region of the country; while 20 percent were resident in the South West; 15 percent each in the North-Central & South-South regions; as well as 14 percent from the North-East and 12 percent from the South-East region. Furthermore, 29 percent of the respondents were Self-employed traders, 18 percent were Civil servants, 13 percent were Students, 11 percent were Unemployed persons, 8 percent were Artisans, and 7 percent were Professionals amongst others. The first question sought to gauge the perception of Nigerians on the job performance of President Muhammadu Buhari. Respondents to the monthly poll were simply asked: Do you approve or disapprove of the job performance of President Buhari in the past 1 month? Analysis from the compiled results revealed that President Muhammadu Buhari had an average approval rating of 64 percent over the last one year, with the highest rating of 80 percent gained in the month of October 2015 and the lowest rating of 42 percent in April 2016. On the other hand, 19 percent on average disapprove the job performance of the president, while neither approved or disapproved his performance. Further analysis of the President’s approval rating based on geo-political zone indicated that the North-West and North-East geopolitical zones with 81 percent each had the highest proportion of respondents who approved of the president’s job performance, while the South-South and South-East zones with 35 percent each accounted for the highest proportion of respondents who disapproved the president’s performance. Interestingly, the average approval of 64 percent cuts across all age groups, although it appears more male than female respondents (67 percent versus 60 percent) seemed to approve his performance. Similarly, when respondents were further probed on why they approved or disapproved the job performance of the president, the open-ended answers provided were coded as follows (particular for the month of May 2016): those who approved the president’s job performance cited the improved security (31 percent), the fight against corruption (17 percent) and the president’s good intentions (16 percent) amongst other reasons. On the other hand, those who disapproved the president’s performance cited the worsening economy (30 percent), the unrealised expectation for change (29 percent) and the increase in prices of goods and services (21 percent) to mention a few. Furthermore, the poll asked respondents to rate the performance of President Muhammadu Buhari on some specific indicators and areas using a Likert scale of 1 to 5, where 1 is very poor and 5 is excellent. Unsurprisingly, President Buhari had his highest rating for his performance on Corruption with an average of 55 percent, where Nigerians believe his administration has made the greatest impact. This was followed by 47 percent for National Security and 43 percent for Power, both within average performance ratings. Unfortunately, President Buhari was rated very poorly for his performance on Job Creation (14 percent) and the worsened state of the Economy (21 percent), where Nigerians feel his administration has made the least impact. Poor performance ratings were also given for Education (23 percent), Agriculture & food security (24 percent), Healthcare (24 percent), and Conflict resolution (32 percent). In addition to rating specific indicators, in the May 2016 series of the poll, Nigerians were also asked a retrospective question of the direction they believe the country was moving, casting their minds back to one year ago when President Buhari took the oath of office. Interestingly, compared to one year ago, about 44 percent of Nigerians believe the country is currently moving in the right direction, (with 35 percent and 9 percent who believe Nigeria is moving to the “right direction” and “strongly right direction” respectively). Conversely, about 37 percent of respondents believe Nigeria is moving in the wrong direction (with 24 percent and 13 percent who believe Nigeria is moving to the “wrong direction” and “strongly wrong direction” respectively). However, about 19 percent of respondents seem neutral or believe the country is neither moving in the right nor wrong direction. Further analysis revealed that while respondents based in the North-East (65 percent) and North-West (59 percent) geopolitical zones make up the highest proportion of those who believe Nigeria is moving in the right direction; respondents from the South-East (62 percent) and South-South (53 percent) make up more of those who believe the country is moving in the wrong direction. Finally, Nigerians were given the opportunity to recommend the most important issue(s) that President Buhari’s administration should focus its attention on addressing in the remaining three years of its tenure. The result revealed that three key issues are paramount on the minds of Nigerians – Unemployment (21 percent), Power/Electricity (17 percent), and the state of the Economy (16 percent). Others include Food & Agriculture (11 percent), Education (9 percent), and Security (7 percent) amongst others. In conclusion, the results from the compilation of the monthly presidential approval ratings conducted by NOIPolls on President Buhari’s administration over the last one year puts the president’s job performance on an average overall rating of 64 percent. However, we note that his rating on specific indicators haven’t fared quite well as his highest rating was on Corruption where he scored an average of 55 percent where Nigerians believe his administration has made the greatest impact; followed by National Security (47 percent) and Power (43 percent) where he was rated averagely. President Buhari was also rated quite poorly for his performance on Job Creation (14 percent) and his handling of the Economy (21 percent), where Nigerians believe the impact of his administration has been negligible. On a final note, several areas have been identified by Nigerians as areas which should form the constant thoughts of the president, his ministers and aides, and the top three of these issues are: Unemployment, Power, and the Economy. It is important that the policy thrusts of this administration should focus on programmes and schemes to stimulate the economic climate to allow the private sector create jobs, tackle the incessant power outages & perpetual black-outs experienced in several areas of the country, and policies to kick-start the economy from its current worsened state. Polling Methods The polls involved telephone interviews of a proportionate nationwide sample of 12,000 randomly selected phone-owning Nigerians aged 18 years and above (1,000 completed interviews per month), representing the six geopolitical regions and 36 states & the FCT of the country. Interviews were conducted in 5 languages – Igbo, Hausa, Yoruba, Pidgin and English. Although we can say with 95% confidence that the results obtained were statistically precise (on a monthly basis) – within a margin of error of plus or minus 3%; we recognize that the exclusive use of telephone polling has its limitation of excluding non-phone-owning Nigerians. Nonetheless, with the country’s teledensity put at 106 percent by the Nigerian Communications Commission (NCC), we consider our telephone polling approach appropriate. Also, given the rigorous scientific process of randomization & stratification applied, we can confidently stand by the validity of our methodology and approach. About NOIPolls NOIPolls Limited is the No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • COMMEMORATING WORLD TELECOMS DAY

    Abuja, Nigeria. MAY 17th, 2016 – Today, 17th May 2016, marks the World Telecommunication and Information Society Day (WTISD 2016). In commemoration of the day, NOIPolls is releasing a throwback of some previously released polls tracking Nigeria’s foray into the telecoms industry. With Nigeria’s launch of the Global System for Mobile (GSM) communication in 2001, when teledensity was merely 0.5 percent, recent statistics from Nigerian Communications Communication (NCC) put the country’s teledensity at 106.25 percent (March 2016) [1]; revealing an astronomical growth in access to telecommunication in 15 years. To substantiate these statistics, trended poll results by NOIPolls have also shown that most Nigerians make use of two lines, and this has grown from 45 percent in 2012 to 49 percent in 2015. Inspite of the sector’s growth and its attendant benefits which include employment, access to internet and data, improved means of communication and information sharing, supporting start-up companies, access to affordable means of communication, creating an innovative workplace, Foreign Direct Investment (FDI) of over 18 billion dollars and an addition of 4 percent to the nation’s Gross Domestic Product (GDP)[2] amongst others; the sector is still bedeviled with a number of challenges. Customers have consistently complained of issues such as high tariff, poor network service, undue credit deductions, dropped calls, excessive billing, charges for services not rendered etc. In this regard, the sector which has been considered hugely successful,  has greater potentials for the  future if the challenges identified by subscribers could be effectively dealt with. With the current expansion of the Nigerian telecoms industry owing to the introduction of new service and product offerings, it has become pertinent for NCC (which is empowered to establish minimum Quality of Service (QoS) standards) and other stakeholders to become more vigilant to ensure that consumers continue to have access to high quality telecommunications. We join the world today to celebrate the WTISD 2016 Brief Background The introduction of GSM phones in Nigeria revolutionized the telecommunications industry as in 15 years, (2001-2016) the country’s tele-density has grown from 0.5[3] percent to over 106[4] percent (NCC 2016). The sector remains one of the fastest growing sectors of the Nigerian economy; this astronomical growth can be attributed to the launch of Global System for Mobile (GSM) Communication. In 2001, Econet (now Airtel) and MTN Nigeria were licensed to launch their GSM network services, in quick succession was Globacom (now Glo) in 2003 and then Etisalat in 2007. Stiff competition also played a major role as telecoms companies in the scramble for subscribers, have made concerted efforts to extend their services outside of major cities and into rural areas. Over all, Nigeria’s telecoms industry has recorded huge successes and made giant strides technologically but it still faces hurdles that must be surmounted as factors like winds and rainfall still affect the performance of telecommunications and the manufacturing of some or all of the equipment used by the sector is still not localized leading to a lack of expansion in the sector[5]. Survey Findings Results from polls conducted by NOIPolls show that over the years, more Nigerians have adapted the use of two lines either from the same network provider or from two different operators. This trend has consistently increased from 2012 (45 percent) to 2015 (49 percent) with a total of 4-points within the period in view. Apart from the non-reliance of subscribers on one line due to some issues generally associated with mobile telecommunications in Nigeria, this trend may also have been promoted by an increased introduction of dual sim mobile devices in to the market, thus making it less expensive and more convenient to own more than one phone line. Analysis on value for money in the telecoms sector showed that some subscribers believed they weren’t getting appropriate value for their money’s worth and when probed further, results indicated that subscribers who reported they were not receiving value for money mainly emphasized high tariff, poor network service, poor promotions and undue credit deduction from their mobile network operators. This findings cuts across all operators, although with varying degree for individual operators. In conclusion, issues of high tariffs, poor network service and undue loss of credit have been recurring in the four years of tracking the Telecoms Industry and these problems are yet to abate, the National Communications Comission (NCC) must work with telecoms companies to address these issues. Policy makers must also note that telecommunication is unarguably a very important sector as its operations remain critical for the efficiency of other sectors. The advancement of ICT and Telecommunications is a huge imperative, as it has been said that Technology is the world’s next big thing making it the Holy Grail for nations looking to exit the recession. Nigeria as a nation currently facing an economic downturn needs to explore the huge potentials in ICT as a means of diversifying the economy and creating much needed jobs. Survey Methods These results are from public opinion polls conducted between 2012 and 2015 involving a mix of face-to-face and telephone interviews of a random nationwide sample of Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is the No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] NCC. March 2016, Subscriber Statistics http://www.ncc.gov.ng/index.php?option=com_content&view=article&id=125&Itemid=73 [2] NigerianBestForum News 10 YEARS OF GSM REVOLUTION IN NIGERIA [3] http://www.academicjournals.org/article/article1379669155_Bakare%2520and%2520Lola.pdf [4] http://www.ncc.gov.ng/index.php?option=com_content&view=article&id=125&Itemid=73 [5] Onwumechili, C. 2001. Dream or reality: Providing Universal access to basic telecommunications in Nigeria? Telecommunications Policy. 25: 219-231

  • The NOIPolls Consumer Confidence Index Declined by 4.9 Points while the Personal Wellbeing Index Hel

    Abuja, Nigeria. March 24th, 2016 – The Q1, 2016 report of the Portfolio of Indices released by NOIPolls Limited revealed that the Personal Well-Being Index (PWBI), which entails the assessment of Nigerians on several aspects of their lives stood at 64.5 points; remaining the same when compared to the results obtained in Q4, 2015. This implies that Nigerians’ perception about their level of satisfaction has remained unchanged. An in-depth analysis of the several individual indicators that make up the PWBI revealed that Personal Security had the highest increase of 2.8-points followed by Health (1.2-points) and social Interaction (0.9-point) whereas all other indicators experienced a decline. The NOIPolls’ Consumer Confidence Index (CCI) decreased by 4.9-points to stand at 59.9-points in Q1, 2016 when compared with 64.8-points obtained in Q4, 2015. The CCI portrays the confidence an average household has in the economy of its country, in relation to the households’ monthly income. Also it generally reveals the level of confidence citizens have on monthly earnings and spendings. The decline experienced in the Q1, 2016 CCI indicates that the purchasing power of consumers has reduced and as expected, the revenue generation both in the private and the public sectors have reduced accordingly. However, it is imperative for the market speculators and the stakeholders in the Small and Medium Scale Enterprises (SMEs) sector to take note of these findings and make use of it in understanding the nature of the previous features of the consumer confidence with respect to its impact on economic viability, while forecasting the future characteristics that the Nigerian market may exhibit. These are the key highlights from the Q1 2016 Portfolio of Indices Press Release. In February 2014, NOIPolls Limited introduced its portfolio of indices; the NOIPolls Personal Well-Being Index (PWBI), the NOIPolls Consumer Confidence Index (CCI) and the NOIPolls Eagle 30 Business Confidence Index (EBCI). The NOIPolls Personal Well-Being Index measures factors impacting on the lives of everyday Nigerians; thereby producing a complete view of the individual’s personal well-being. The NOIPolls’ Consumer Confidence Index provides consumer assessments of the economic situation and their intentions and expectations for the future. The NOIPolls Eagle 30 Business Confidence Index measures business leaders’ perceptions and expectations about the Nigerian business environment using the top 30 companies in the country. Nigerian businesses, financial and government agencies largely depend on their perceptions and micro assessment of consumers’ expectation in making decisions. At best, they draw conclusions on the business environment based on information from their immediate surroundings while the minorities conduct surveys that are time and money consuming. However, the introduction of these indices provides indicators that will ensure stakeholders can detect and respond to changes in consumer behavior, the economy, and the business environment in Nigeria. This report presents the Q1, 2016 results for the NOIPolls’ Personal Well-Being Index (PWBI) and NOIPolls Consumer Confidence Index (CCI). The NOIPolls Personal Well-Being Index (PWBI) The NOIPolls Personal Well-Being Index (PWBI) consists of seven items of satisfaction which are indicative of the perceptions of Nigerians regarding the value of their standard of living. In Q1 2016, PWBI stood firm at 64.5-points signifying that personal well-Being of Nigerians did not experience any change from the result witnessed in Q4, 2015. However, there were some differences in the indicators that make-up the PWBI. In addition, sub-components of the indices that make up the PWBI revealed that Nigerians were satisfied in terms of Physical Health (75.3-points), Social Interaction (78.1-points), and Religion (87.3-points). Successively, the results from Achievement in Life (53.4-points), Standard of Living (50.3-points) and Personal Security (66.1-points) indices revealed that Nigerians were somewhat neutral in terms of these indices, whereas some Nigerians were not satisfied with their Personal Economic Situation (40.9-points). The Economic Index experienced a decrease of 2-points in Q1, 2016 and it has consistently remained the lowest ranked indicator since 2015. Trend analysis revealed that Q1, 2016 PWBI remained the same when compared to the result obtained in Q4, 2015. The NOIPolls Consumer Confidence Index (CCI) The general wellbeing of a country’s economic situation is a reflection of the satisfaction level of its citizens. Therefore, the Consumer Confidence Index describes the overall stability of any given country’s collective purchasing power and in turn, brings about an increase or a decrease in the wealth of the country. In line with this, the NOIPolls’ Consumer Confidence Index in Q1, 2016 further declined by 4.9-points to stand at 59.9-points as against 64.8-points in Q4, 2015. This substantial decline suggests that consumers may have reduced their consumption in Q1, 2016 probably due to the perceived negative state of the nation’s economy. In conclusion, current results have revealed that the PWBI of Q1, 2016 did not change and still stands at 64.5-points as was obtained in Q4, 2015, implying that there is little or no growth in the economic landscape of Nigeria. Findings also showed that all the indicators that make up the PWBI experienced a decrease except the Personal Security, Health and Social Interaction which increased by 2.8-points, 1.2-points and 0.9-point respectively which could mean that the present administration’s stand on security has boosted this confidence. Conversely, the NOIPolls Consumer Confidence Index decreased by 4.9-points to stand at 59.9-points in Q1, 2016, inferring that consumers were hesitant to spend their money thus negatively affecting the economy Survey Methods The Personal Well-Being Index and Consumer Confidence Index Polls were conducted in Q1, 2016. The PWBI involved telephone interviews of a random nationwide sample. 3,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. In addition the CCI involved telephone interviews of a random nationwide sample. 3,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 2%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com

  • New Poll Portrays Positive Outlook for Nigeria’s E-Commerce Industry, with Encouraging Figures

    Abuja, Nigeria. March 22nd, 2016 – Latest public opinion poll results released by NOIPolls have revealed a relatively high level of awareness on e-commerce in Nigeria, as about 5 in 10 Nigerians (53 percent) showed awareness of online shopping, and of this proportion, 25 percent further indicated that they shop online or know someone who does. These findings suggest that while online shopping only started gaining popularity in Nigeria in recent years due to the springing up of indigenous online shopping sites, its awareness and usage is relatively encouraging. This arguably could be linked to the rising usage of the internet by Nigerians, further buttressed by the social media survey conducted by NOIPolls in February 2016 which revealed that 63 percent of Nigerians are on one form of social media platform or the other, accessing the internet mostly through their mobile phones and other internet enabled devices. More findings from the poll revealed Jumia as the top online shopping platform in Nigeria in terms of popularity (68 percent) and usage (58 percent); this is followed by ‘Konga’ with 59 percent popularity and 30 percent usage. Other sites with considerable popularity include ‘OLX’ (18 percent) and ‘Kaymu’ (7 percent) amongst other online retail shopping platforms. It is important to note that the indigenous online shopping sites such as Jumia, Konga etc. which have sprung up in the last few years seemed to have gained more popularity and usage than foreign online shopping sites such as Amazon, Aliexpress etc. This may be likely due to factors such as proximity, currency of dealing, delivery time and terms of payment of the both categories of sites in view. For instance while the indigenous sites offer services like payment on delivery (heightening the assurance of customers), foreign sites do not offer this service as payments need to be made before delivery. In addition, Nigerians consider ‘convenience’ (46 percent) ‘quality’ (16 percent), ‘variety of products’ (10 percent) ‘delivery time’ (6 percent) as the most important factors that influence their decision to shop online. An assessment of the online shopping experiences of respondents revealed that most Nigerians (61 percent) who shop online are satisfied with their online retail shopping experience, although a considerable proportion of respondents in this category responded negatively. This is no surprise given the fact that the satisfaction level of consumers is bound to differ due to the several online shopping platforms available in the country and the varying expectations of individual consumers from these platforms. Finally, while poll results revealed positive figures in terms of awareness, usage and satisfaction rating of online shopping platforms in Nigeria, online retailers must constantly work to improve service areas such as delivery time, delivery charges, as well as their privacy policy so as to assure customers of the security and confidentiality of their personal data, hence encouraging more customers to shop online thus enhancing growth in the e-commerce industry. These are the key findings from the Online Shopping Poll conducted by NOIPolls in the week of March 14th 2016. Brief Background Online shopping began in 1979 by English entrepreneur Michael Aldridge and has gone on to be a most successful venture as more and more people the world over still shop online, one of the reasons for the sustaining popularity of online shopping is the ease of convenience attached to it as has been validated by our reports. Online shopping in Nigeria began with Kaymu, previously a social messaging site expanded into an e-commerce site but was quickly over-taken by Jumia and Konga which were both founded in 2012. Between 2000 and 2010, the number of Nigerian internet users reportedly grew from 200,000 to more than 40 million and this number has risen further in recent years. It is estimated that there are now about 70 online retailers in Nigeria, selling everything from household items, electrical appliances, office gadgets, cars, health and beauty products, sports accessories and even fairly used items.[1] There are several reasons for the recent growth of online shops in Nigeria which includes; increasing rate of internet penetration in Nigeria, innovation of apps that enable mobile internet usage as well as the introduction of internet banking[2]. Although buying and selling still takes place at open air-markets in both urban and rural areas in Nigeria, people are increasingly patronizing online shops and platforms. The Nigerian retail industry has grown significantly over the years, moving gradually from traditional to contemporary systems and the average Nigerian becoming more internet savvy has led to the growth spurt witnessed in the online retail industry in just its fourth year of operation. In view of this, NOIPolls conducted a poll to ascertain the level of awareness as well as perceptions of Nigerians regarding online shopping. Survey Findings Currently, Nigeria is witnessing an increase in the number of online shopping sites popping up due to the growing internet awareness and usage amongst Nigerians. In line with this, the poll revealed that more than half (53 percent) of the respondents confirmed that they are aware of online shopping in Nigeria, whereas, 47 percent claimed they are not aware of online shopping. Analysis by age group revealed that those aged between 26-35 (63 percent) and 18-25 (55 percent) accounted for the largest proportion of Nigerians who are aware of online shopping activities. This is in line with the social media survey which revealed that respondents within these age groups access the internet more than any other age group in Nigeria. Results also showed that slightly more male (54 percent) than female (51 percent) respondents are aware of online shopping in Nigeria. Subsequently, the proportion of Nigerians who shop online was gauged and the outcome shows that one-quarter (25 percent) of the respondents who are aware of online shopping indicated that they shop online or know someone who does. Contrarily, three-quarter (75 percent) of the respondents claimed that they do not shop online or know someone who shops online. Before the advent of e-commerce, procuring goods via the Internet was a phenomenon that was uncommon in Nigeria. However, in recent times this position has changed and Nigerians are beginning to embrace digital innovation and are increasingly using the Internet to purchase goods and services on diverse online retail shopping platforms[3]. Based on these trends, ‘Jumia’ emerged as the online retail shopping platform most Nigerians (68 percent) are aware of. This is followed by ‘Konga’ (59 percent),‘OLX’ (18 percent) and ‘Kaymu’ (7 percent) amongst other online retail shopping platforms. Further analysis revealed that Jumia and Konga received the highest awareness across gender, geo-political zones and age-groups. Furthermore, the poll sought to ascertain the most frequently used online retail shopping platforms and the results showed that ‘Jumia’, with a substantial proportion of 58 percent, is the most frequently used Online retail shopping platform in Nigeria. This supports the fact that Jumia, which lauched it’s activity in 2012[4], is believed to be the leading online shopping company in Nigeria. Also, the poll result showed that ‘konga’ (30 percent) is second most frequently used online retail shopping platform in the country. Others includes ‘AliExpress’ (5 percent), ‘OLX’ (3 percent) and ‘Amazon’ amongst others. Analysis across geo-political zones revealed that the South-West zone (66 percent) recorded the highest percentage of respondent who shop on ‘Jumia’. Reasons why Nigerians consider online shopping were also explored and result revealed that almost 5 in 10 respondents (46 percent) confirmed that ‘convenience’ is the most important factor that influences their decision to shop online. Also, all (100 percent) the respondents aged 61 years and above consented to this and this can be linked to their age and the ease that comes with shopping online. This is followed distantly by ‘price’ (18 Percent) indicating that respondents who shopping online perceive products to be relatively cheaper online than buying from regular markets and shops. Other reasons that were mentioned include ‘quality’ (16 percent), ‘variety of products’ (10 percent) ‘delivery time’ amongst other reasons. Lastly, due to the several online shopping platforms available in the country and the varying expectations of individual consumers from these platforms, the satisfaction level of consumers is bound to differ. In 2014, Phillips consulting report revealed that 42 percent of Nigerians surveyed were satisfied with their overall online shopping experience[5] and this ties in with the poll results which revealed that most Nigerians (61 percent) who shop online are satisfied with their online retail shopping experience. In conclusion, this survey has shown a considerable level awareness and usage of ecommerce and indigenous online shopping platforms in recent times, as 53 percent of the respondents indicated that they are aware of the online shopping activities and 25 percent of Nigerians in this category have either shopped or know someone who has shopped online. Most of the respondents who shop online revealed that they frequently use Jumia and Konga platform, siting convinience (46 percent) as the main reason for shopping online. In addition, 61 percent of Nigerians who shop online affirmed that they are generally satisfied with their online shopping experiences. While poll results have shown a relatively high level of awareness of online shopping which arguably could be linked to the extensive use of the internet by Nigerians, there is need for policies to be put in place to enable Nigerians access the internet at a relatively lower costs to attract more Foreign Direct Investment (FDI) into the telecommunications industry to grow the e-commerce industry and maximize its multiplier effect of job creating and economic growth. Survey Methods The opinion poll was conducted in the week of March 14th 2016. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is the No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.brandpowerng.com/brand-trends-online-shoppingnigerias-rising-brand-experience-amaka-akachukwu/ [2] http://community.vanguardngr.com/profiles/blogs/9-reasons-for-increase-in-nigeria-online-shopping [3] http://www.234finance.com/the-evolution-of-e-commerce-and-online-marketing-in-nigeria/ [4] http://www.dailytrust.com.ng/sunday/index.php/feature/14157-jumia-the-inspiring-story-of-nigeria-s-online-retailer [5] http://www.phillipsconsulting.net/files/online_shopping_report.pdf

  • The President’s Job Approval Rating Drops By 13-Points To 57 Percent In February 2016.

    Abuja Nigeria, March 17th, 2016 – Latest governance poll results released by NOIPolls have revealed that President Muhammadu Buhari’s 9th job rating for February 2016 stood at 57 percent. This represents a 13-points decline from the ratings in January 2016 which stood at 70 percent. This decline in the approval rating is due to a general decline from all the geopolitical zones except for the North-East zone which increase by 7-points. The South-South (21-points), South-West (17-points) and North-Central zones (15-points) recorded the highest decline. More findings revealed that respondents who approved the President’s job rating gave reasons which majorly includes improved security (25 percent) and fight against corruption (18 percent) amongst others. On the other hand, respondents who disapproved his job performance claimed that there hasn’t been any realistic change in governance (50 percent), whereas 14 percent stated that it is due to the worsened economy amongst other reasons. Furthermore, on a scale of 1-5 where 1 is very poor and 5 is excellent the president was rated an average of 3-points in terms of his performance in National Security, Education, Healthcare and Conflict Resolution while he was rated below average (2-points) in job creation, infrastructure and Agriculture and Food Security. In addition, 39 percent of Nigerians reported that they experienced an improvement in electricity supply to their household within the past one month. This represents far-reaching 21-points decline when compared to January 2016 which stood at 60 percent. According to news report, it is certainly not the best of time for electricity consumers in Nigeria as power generation is reported to have further dropped to less than 1,600 megawatts from an average 4,387 megawatts, throwing up more communities in the country into darkness.[1] On the other hand, 22 percent of the respondents claimed that there is no difference in the state of electricity supply to their households, while 39 percent reported that electricity supply to their households has either worsened or gone bad within the past one month. These are some of the key findings from Governance snap poll conducted in the week of February 22nd 2016. This result is the ninth approval rating for President Muhammadu Buhari’s job performance and the second in the monthly series of governance polls for the year 2016, conducted by NOIPolls in order to represent the opinions and perceptions of Nigerians regarding the approval rating of the President, and the current state of electricity supply in the country. Respondents to the poll were asked four specific questions. The first question assessed the opinion of Nigerians on the monthly performance of President Mhammadu Buhari over the past 1 month and findings revealed that almost 6 in 10 adult Nigerians (57 percent: 24 percent + 33 percent) approved of the President’s job performance. On the contrary, 26 percent (19 percent + 7 percent) of the respondents disapproved of the president’s job performance representing a significant 12-points decline in February rating. More analysis on the President’s performance by geo-political zones indicated that the South-South (21-points), South-West (17-points) and North-Central (15-points) recorded the highest decline in this month’s approval rating. However, the North-East zone (7-points) is the only region that experienced an increase in the President’s job rating In order to ascertain the respondent’s reasons for approving of the President’s job performance, Nigerians cited ‘improved security’ (25 percent) and ‘the fight against corruption’ (18 percent) amongst others as top reasons for approving his job performance. Contrarily, respondents who disapproved the president’s job performance stated that ‘there is no change yet’ (50 percent) and that the ‘economy has worsened’ (32 percent) amongst other reasons. This is indicative of a growing impatience amongst Nigerians due to the state of the economy occasioned by the increasing exchange rate and declining revenue. Monthly trend analysis on the President’s performance rating in February 2016 reveals a 13-points decrease in the President’s job performance approval rating when compared to January 2016. This represents the lowest approval rating of President Buhari since NOIPolls started its approval rating of the President nine months ago. This is reflective of the influence of the economic situation and the growing desire of Nigerians to completely feel the impact of the perceived promised change. Trend analysis by geo-political zones revealed a significant decrease in the President’s job performance rating in 5 geo-political zones except the North-East zone which increased by 7-points. The increase in the North-East zones is evident of the resumption of economic activities and the relative peace currently being experienced in the region as the Nigerian military and other security agencies synergy has help in curtailing to a certain extent the destructive activities of insurgency in the region. On the on hand, the South-South (21-points), South-West (17-points) and North-Central (15-points) zones recorded the highest decline when compared to the January 2016. To evaluate the performance of the President on some key economic indicators of the economy of the country, the outcome shows that the President scared average (3) mark in terms of his performance in National Security, Education, Healthcare and Conflict Resolution, whereas he was rated below average (2 points) in job creation, infrastructure and Agriculture and Food Security. Lastly, in order to find out the rate of improvement of electricity supply in Nigeria, findings revealed that 39 percent (16 percent + 23 percent) of Nigerians reported that electricity supplied to their homes improved in the last one month. This represents a 21-point decline when compared to January 2016 which stood at 60 percent. This is expected as news report revealed that power generation in Nigeria have further dropped to less than 1,600 megawatts from an average 4,387 megawatts. On the other hand, 39 percent (22 percent + 17 percent) of the respondents surveyed revealed that electricity supply to their households within the past one month has worsened, while 22 percent indicated that there was no difference at all in electricity supply in February 2016. Analysis by geo-political zones revealed that the North-West (55 percent: 29 percent + 26 percent) and North-East zones (53 percent: 24 percent + 29 percent) accounted for the larger proportion of Nigerians who experienced an improved electricity supply, whereas the South-West (69 percent: 42 percent + 27 percent) and South-East (43 percent: 22 percent + 21 percent) accounted for the higher percentage of Nigerians who experienced a worsened state of electricity supply within the past one month. In conclusion, almost 6 in 10 Nigerians approved the President’s job performance in February 2016 and this is a 13-points decline from January rating and the lowest approval rating since the President assumed office in May 2015. This might have been triggered by the high exchange rate which has reduced importation and there is not enough disposable income as perceived by the increasing inflation. Finally, with Job creation, infrastructure and Agriculture being rated below average shows there is a great need to diversify the economy and create more job opportunities for Nigerians. The poor state of some federal roads and electricity supply should be a foremost priority of the government to tackle within this Fiscal year. Also, the epileptic state of electricity supply is reflective of the complaints by Nigerians that the new electricity tariff introduced on the 1st of February is not commiserating with the availability of power, therefore, the need to ensure that Nigerians get the value for their money. Survey Methods The opinion poll was conducted in the week of February 22nd 2016. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.vanguardngr.com/2016/03/power-generation-drops-to-1580-6mw/

  • President Buhari’s Job Approval Rating Further Decreases By 2-Points To 63 Percent In December

    Abuja Nigeria, January 19th, 2016 – Latest governance poll results released by NOIPolls have revealed that the President’s approval rating for December 2015 stood at 63 percent. This represents a 2-points decline from November 2015 (65 percent) and a 7-points decline from June 2015 (70 percent) which was the initial job performance appraisal of the President. This is also the poorest rating since the president assumed office in June 2015. The overall highest ratings in his job performance in December 2015 was mostly seen across 3 geo-political zones; the North-East (82 percent), North-West (80 percent) and South-West (71 percent) while the least ratings was visibly seen in 2 geopolitical zones; the South-East (29 percent) and the South-South (42 percent) with the South-East zone having (1-point) increase when compared to the (28 percent) obtained in November 2015. Additional results from this survey showed that the approval of President Buhari’s job performance could be attributed to the perceived ‘improved security’ (26 percent), ‘improved power supply’ (16 percent), and ‘He has brought change’ (15 percent) among other reasons. On the other hand, majority (64 percent) of the respondents who disapproved his job performance claimed that ‘there hasn’t been any visible change in governance’, ‘worsened economy’ (11 percent) and ‘declined power supply’ (10 percent) among other reasons. Also, considering the age-group, Nigerians within the age range of 18-25years (72 percent) and 26-60years (70 percent) has the highest approval rating for president Buhari while the age range of 60+ (26 percent) and 36-45years (20 percent) disapproved of his performance in December 2015. Furthermore, President Buhari achieved an average (3) points rating on a scale of 1-5 (where 1 is very poor and 5 is excellent) in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, and Agriculture and Food Security, while he still maintained the (1) aggregate, as usual, in Job creation. Additional findings revealed that 52 percent of Nigerian households claimed that electricity supply has improved over the past one month and this figure reveals a 2 points decrease when compared to November 2015, thus suggesting a slight decline in the state of power supply in Nigeria over the past month. Again, 29 percent of Nigerian households reported a worsened state of power supply, while 19 percent saw no difference at all in power supply over the month of December 2015.These are some of the key findings from Governance snap poll conducted in the week of December 17th 2015. These results represent the seventh approval rating for President Muhammadu Buhari’s job performance and the twelfth in the 2015 monthly series of governance polls, conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding the approval rating of the President, and the current state of power supply in the country. Respondents to the poll were asked four specific questions. The first sought to assess the performance of President Muhammadu Buhari over the past 1 month, respondents were asked: Do you approve or disapprove of the performance of President Buhari over the past 1 month? Findings revealed that63 percent(31 percent + 32 percent)of adult Nigerians interviewed approved of President Buhari’s job performance and this represents a 2-point decline from the previous rating of 65 percent for November 2015.Contrarily,18 percent (14 percent + 4 percent)disapproved of his performance and this indicates a2-pointsincrease when compared to that of November 2015 which stood at16 percent. Also,19 percentof Nigerians interviewed neither approved nor disapproved of President Buhari’s job performance and it represents 1-pointincreasewhen compared to November 2015 which stood at20 percent. More analysis on the president’s job performance across the geo-political zones revealed that North-East (80 percent: 56 percent + 24 percent) and North-West (82 percent: 46 percent + 36 percent) zones had the highest percentage of respondents who approved of the President’s job performance. On the contrary, the South-East (29 percent: 16 percent + 13 percent) and South-South (42 percent: 14 percent + 28 percent) had the largest proportion of respondents who disapproved of the President’s job performance. The South-East zone presidential job approval rating increased by 1-point, while South-South zone declined by 1-point when compared to that of November 2015. The result also revealed that the South-West had the highest percentage of Nigerians who approves the President’s job rating (71 percent: 21 percent +50 percent). In order to ascertain the reasons for either approving or disapproving of the president’s job performance, respondents were asked: Why do you approve or disapprove of the President’s Job performance? Most Nigerians gave reasons for their positive response citing: ‘improved security’ (26 percent), ‘Improved Power Supply’ (16 percent), and ‘Fight against corruption’ (10 percent) among other reasons. On the other hand, respondents who disapproved gave reasons such as: there is ‘No change yet’ (64 percent), ‘worsened Economy’ (11 percent), ‘worsened power supply’ (10 percent) and ‘delayed payment of salaries’ (8 percent) among others. Monthly trend analysis of the president’s approval rating in December 2015 reveals a 2-points decline in the job performance which stood at 63 percent. So far, this is the poorest rating of President Buhari from the time he took the mantle of leadership and the constant decline of his approval rating is suggestive of the growing expectations of Nigerians, which is mainly for the President to start delivering on his campaign promises. The 2-points decline provide a rationale for the reasons of ‘No change yet’ and the recent ‘fuel scarcity’ reported by the respondents who disapproved the President’s performance. Similarly, trend analysis by geo-political zones revealed a general decline except for the South-West and South-East zones. The North-West recorded the highest rating with 82 percent followed by the North-East (80 percent),though there was a decline of 4-points and 6-points respectively when compared to November 2015.Also the highest decline was recorded in the South-East zone (29 percent) and South-South Zone (42 percent). Also, the South-West (71 percent) had highest increase of 5-points, while the North-Central (49 percent) had the highest decline of 7-points when matched with November 2015. To gauge the performance of the president onsome key indicators of the economy of Nigeria, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is excellent, how would you rate the performance of president Buhari in the following areas? (1) Job Creation (2) National Security (3) Education (4) Health (5) Infrastructure (6) Conflict Resolution (7) Agriculture and Food Security. The outcome shows that the President achieved an average rating of (3) in terms of his performance in the aforementioned key areas except in Job creation where he was rated poor (1) by the respondents. This further supports the National Bureau of Statistics reports which stated that unemployment rate in Nigeria increased to 9.90 percent in the third quarter of 2015 from 8.20 percent in the second quarter of 2015.[1] Finally, to find out the state of power supply to Nigerian households over the past month, respondents were asked: How would you describe power supply in your area in the last 1 month? Findings revealed that the larger proportion (52 percent: 20 percent + 32 percent) of Nigerians reported that power supply to their household improved over the past one month. While 19 percentindicated that there is no difference at all, 29 percent (21 percent + 8 percent) saw an improvement in power supply to their households within the past one month. Analysis by geo-political zone revealed that the North-East (76 percent: 42 percent + 34 percent) and North-West (62 percent: 28 percent + 34 percent) zones accounted for the larger proportion of Nigerians who experienced an improvement in power supply, whereas, the South-West (42 percent: 32 percent + 10 percent)and South-East (35 percent: 23 percent + 12 percent) zones accounted for the larger proportion of Nigerians who reported a poor state of power supply to their households over the past month. In conclusion, more than 6 in 10Nigerians surveyed approved the President’s job performance in December 2015 reflecting a 2-point decline from November 2015. This could be attributed to the proportion of the respondents who said that they are yet to see the promised ‘change’ in this administration and the biting scarcity of fuel that loomed as at the time this poll was conducted among other reasons. Also, the President achieved an average (3) rating in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, Agriculture and Food Security but he got a (1) rating in job creation aspect which means that majority of Nigerians are still craving to see the rate of unemployment reduced to the barest minimum in the country. Finally, majority (52 percent) of Nigerians reported that electricity supply to their household has improved over the past one month. This reveals a 2-points decline when compared to November 2015 and is also suggestive that there is a lot of work to be done to sustain uninterrupted power supply in Nigeria. Survey Methods The opinion poll was conducted in the week of December 14th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited, No1 for country specific polling services in West Africa, works in technical partnership with the Gallup Organisation (USA). We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] http://www.nigerianstat.gov.ng/

  • Job Creation, Security and Economy Tops List of Expectations for 2016

    Abuja, Nigeria. January 13th, 2016 –The 4th in series of the Annual New Year Special Edition Poll conducted by NOIPolls to assess the areas Nigerians want the President to focus his attention on in 2016 revealed that Job creation (16 percent), Security (15 percent) and Economy (12 percent) are top key issues Nigerians would like the government to focus its efforts on in 2016. This is followed by Electricity (10 percent), Education (9 percent) and the downstream oil sector (7 percent), among other areas. In addition, the expectation of Nigerians for the economy in the next six months was also assessed and findings revealed that most Nigerians (89 percent) expressed optimism that they hope the economy will improve in the next six months. This perception may have been influenced by the high expectation of Nigerians from the recently released 2016 budget by the President to the National Assembly which seems to give some policy direction and boost in the hopes of the citizens on the economy. These are some of the key findings from the New Year Special Edition Poll conducted in the week of 4th January 2016. Brief Background In Nigeria, the beginning of a new year is usually celebrated as the start of an era of new possibilities and an opportunity for better planning or change. This period is usually characterized by new resolutions, plans, hopes and expectations, as individuals and corporate organisations begin to strategize for and draw up blue prints for a productive year. The year 2015 was an eventful year for Nigeria as a nation, witnessing a major transition in government, and some of its structures. The Nigerian people have had expectations of change and recent developments in the polity towards the end of year / New Year holidays have further influenced perceptions on outlook for the year 2016. Against this background, NOIPolls conducted its Annual New Year Special Edition Snap Poll to assess the areas Nigerians want the President to focus his attention in 2016, as well as their expectation for the economy in the next 6 months. This is the fourth in series of the New Year polls following those conducted in 2013 and 2014 and 2015. Survey Findings In order to ascertain the perception of respondents on the key areas Nigerians expect the president to focus on in year 2016, respondents were asked: What are the key areas you would like the President to focus his attention to this year 2016? The top three key areas Nigerians expect the President to focus his attention on are Job creation (16 percent), Security (15 percent) and Economy (12 percent) amongst others key areas. Analysis by geo-political zones indicates that Nigerians who are most worried about Job creation are residents of the South-South Zone (31 percent) which has the larger proportion of Nigerians who expect the President to focus on Job creation in 2016. This result is consistent with the report of international youth foundation on Niger Delta youth assessment which stated that the youth (15-24 years) unemployment rate is 40 percent, far exceeding the national average youth unemployment rate of 14 percent.[2]  This reflects the security challenges in these zones as a result of insurgency. A closer view at the figures presented in the chart below revealed that while other zones across the country are more concerned about Job creation, Electricity and Economic/welfare, the North-East and North-West are mostly worried about Security; accounting for the  highest percentage of Nigerians who expect the President to focus on Security (13 percent and 13 percent respectively). These zones also accounted for the highest number of respondents who expects the president to focus on Education. This finding  further supports the “Children out of school” poll result released by NOIPolls on 8thSeptember 2015 which revealed that 83 percent of the respondents from these regions personally see children out of school, hence, the need for focus on education.[3] Yearly trend assessment shows that Job creation has topped the list of three key areas Nigerians would like the President to focus on in 2016 (16 percent), 2014 (19 percent) and in 2013 (24 percent); Although security was the top priority for Nigerians in 2015, due to the series of attack by the insurgency especially in the North-east region. Figures from the chart below also give indications that the concern for electricity has consistently declined over time with a total of 8-points from 2013 (18 percent) to 2016 (10 percent). This gives an  indication that while efforts are being made to reform the power sector with several milestones being achieved, Nigerians may have come to terms with the issues associated with the power sector and the need for focus on issues they perceive to immediately affect them as individuals and the larger society. Subsequently, to ascertain the anticipation of Nigerians on the country’s economy in the next six months, respondents were asked: What is your expectation of the country’s economy in the next six months? Majority of Nigerians anticipate an improvement in the country’s economy in the next six months as reported by 89 percent of the respondents interviewed. This perception cuts across gender, geo-political zone and age-group. Further analysis on age-group indicates that majority (96 percent) of respondents who asserted that it will improve fall within the age-group of 18-25 years and most of the respondents in this category are students. This may be accredited to the provision for education which had the highest allocation (369.6 billion naira from a total of 6.08 trillion naira budget) in the recurrent expenditure in the budget. The budget tends to provide jobs which will ultimately improve the welfare of the teeming youths who fall within this age group. In conclusion, the New Year brings hope and expectation for many Nigerians, even as they expect the President to focus on Job creation (16 percent), Security (15 percent) and Economy/welfare (12 percent) amongst others key areas.  Moreover, Nigerians are looking forward to a fruitful year as they express optimism for an improved economy in the next six months. Survey Methods The opinion poll was conducted in the week of 4th January 2016. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com [1] https://www.naij.com/427416-nigerians-are-among-three-happiest-african-nations.html [2] http://www.ndpifoundation.org/images/researchreports/reports/Youth-Assessment-Report.pdf [3] http://www.post-nigeria.com/noi-polls-reveal-highest-level-of-illiteracy-in-nigeria-northerners-lead/

  • In November 2015; President’s Job Performance Rating Decreases By 16 Points To Stand At 64 Per

    Abuja Nigeria, December 18th 2015 – latest governance poll results released by NOIPolls have revealed that the President’s approval rating for November 2015 stood at 64 percent. This represents a 16-points decline from October 2015 (80 percent) and a 6-points decline from June 2015 (70 percent) which was the initial job performance appraisal of the President.  The impact on this approval rating was due to the general decline in the President’s approval rating across all regions; with the greatest decline seen in the South East with a 43-point decline in November (28 percent ) from October (71 percent). This decline this could be a direct reflection of the heightened agitation by the IPOBs youths (Indigenous People of Biafra) in the South-East zone. More findings revealed that the President’s job performance is mostly because of the perceived reason that he has ‘brought change’ (20 percent) and the ‘improved power supply’ (18 percent) across the country amongst other reasons. On the other hand, most respondents who disapproved his job performance claimed that ‘there hasn’t been any realistic change in governance’ (71 percent) among others reasons and worsened power supply (15 percent) as well as ‘delayed payment of salaries’ (6 percent). Furthermore, the President achieved an average (3) points rating (on a scale of 1-5 where 1 is very poor and 5 excellent) in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, and Agriculture and Food Security, while he still performed poorly in Job creation where he has always been rated only (1) since assumed office as president. Also, the larger proportion (54 percent) of Nigerians surveyed reported that electricity supply to their household has improved over the past one month and this represents a 15-points decrease when compared to September 2015 and an 8 point decrease when compared to October. In addition, 15 percent of Nigerians experienced no difference at all in electricity supply, while (31 percent) claimed that electricity supply to their households has either worsened or gone bad within the past one month. These are some of the key findings from the Governance Snap Poll conducted in the week of November 24th2015. These results represent the sixth approval rating for President Muhammadu Buhari’s job performance and the eleventh in the 2015 monthly series of governance polls, conducted by NOIPolls to gauge the opinions and perceptions of Nigerians regarding the approval rating of the President, and the current state of electricity supply in the country. Respondents to the poll were asked four specific questions. The first is to assess the opinion of Nigerians on the monthly performance of President Mhammadu Buhari over the past 1 month. Respondents were asked: Do you approve or disapprove of the job performance of President Buhari in the past 1 month? Findings revealed that 64 percent (41 percent + 23 percent) of adult Nigerians interviewed approved of the President’s job performance. On the contrary 16 percent (10 percent + 6 percent) disapproved of his performance which is a 9 point increase in disapproval when compared to October which stood at 7 percent. Also 20 percent remained neutral as they neither approved nor disapproved which is a 7 point increase in neutrality when compared to October which stood at 13 percent. More analysis on the President’s performance by geo-political zones indicated that the North-West zone (86 percent: 69 percent + 17 percent) and North-East zone (85 percent: 63 percent + 22 percent) had the highest percentage of respondents who approved of the President’s job performance. Contrarily, the South-East zone (39 percent: 28 percent + 11 percent) and South-South zone (31 percent: 15 percent + 16 percent) had the largest proportion of respondents who disapproved of the President’s job performance. The South-East zone’s presidential job approval rating declined by 41 points from 71 percent in October to 28 percent in November which is the highest drop in possible approval points since June and this could be a direct reflection of the heightened agitation by the IPOBs youths (Indigenous People of Biafra) in the South-East zone. In order to ascertain the respondent’s reasons for either approving or disapproving of the president’s job performance, they were asked ‘why do you approve’ and ‘why don’t you approve’.  To this effect, Nigerians cited ‘he has brought change’ (20 percent), ‘improved power supply’ (18 percent) and ‘improved security’ (16 percent) amongst other reasons such as ‘good leadership skill’ (9 percent), ‘he is a good man’ (6 percent) etc. as reasons responsible for the approval of the President’s job performance. Incongruently, respondents who disapproved his job performance were of the opinion that ‘there haven’t been any change’ (74 percent) and ‘the power supply has worsened’ (15 percent). These topped the lists of reasons given by Nigerians for disapproving the President’s job performance in November 2015. Also, 6 percent cited ‘delayed payment of salaries’, while 3 percent stated he was ‘biased in selecting key leaders’ among others reasons for their disapproval. Monthly trend analysis on the President’s performance rating in November 2015 reveals a 16-points decline in the President’s approval rating which stood at 64 percent. this rating also represents the woerst rating for the president since he assumed office. Trend analysis by geo-political zones revealed a general decline in the president’s job approval rating for the month of November. The North-West zone 86 percent had the highest rating followed by North-East 85 percent although they declined 6 and 2 points respectively when compared to the month of October. Also the highest decrease was recorded in the South-East zone 28 percent and South-South Zone 43 percent. In terms of percentage points decline, South-East and North Central Zones recorded the highest at 41 and 21 points respectively when compared to October’s president’s job approval rating. This implied that these two zones strongly disapproved of the president’s job performance for the month of November. To evaluate the performance of the President on some key indicators of the economy of the country, respondents were asked: On a scale of 1 to 5, where 1 is very poor and 5 is excellent, how would you rate the performance of the President Buhari in the following areas?  (1) Job Creation (2) National Security (3) Education (4) Healthcare (5) Infrastructure (6) Conflict Resolution (7) Agriculture & Food Security. The outcome shows that the President achieved an average (3) rating in terms of his performance in aforementioned key areas except in Job creation, where he performed poorly (1). Finally, to find out the rate of improvement of electricity supply in Nigeria, respondents were asked: How would you describe electricity supply in your area in the last 1 month? Findings revealed that the larger proportion (54 percent: 29 percent + 25 percent) of Nigerians reported that electricity supply to their household improved in the last one month. Contrarily, 15 percent indicated that there was no difference at all, while 31 percent (16 percent + 15 percent) asserted that electricity supply to their households within the past one month has remained bad or has worsened. Agreeably 29 percent of the respondents in November still said electricity has improved very much which is the same as at October. Analysis by geo-political zones revealed that the North-East (88 percent: 64 percent + 24 percent) and North-West zones (70 percent: 46 percent + 24 percent) accounted for the larger proportion of Nigerians who agreed that electricity has improved very much and very little respectively, whereas the South-West (22 percent: 4 percent + 18 percent) and South-South zones (38 percent: 9 percent + 29 percent) accounted for the proportion of Nigerians who reported a poor state of electricity supply to their households over the past month. In conclusion, 6 in 10 Nigerians approved the President’s job performance in November 2015. This decline in the approval rating is indicative that the President needs to reassure Nigerians of his heightened commitment to bringing the much awaited change in the economy. Also, the President achieved an average (3) rating in terms of his performance in National Security, Education, Healthcare, Infrastructure, Conflict Resolution, Agriculture and Food Security but he performed poorly in Job creation. With Job creation scoring very poor for 5 months now shows there is a great need to diversify the economy and create more job opportunities. Finally, majority (54 percent) of Nigerians surveyed reported that electricity supply to their household has improved over the past one month. The 8 points drop in the state of power is indicative of marginal decline in the amount of power being generated recently. Survey Methods The opinion poll was conducted in the week of October 26th 2015. It involved telephone interviews of a random nationwide sample. 1,000 randomly selected phone-owning Nigerians aged 18 years and above, representing the six geopolitical zones in the country, were interviewed. With a sample of this size, we can say with 95% confidence that the results obtained are statistically precise – within a range of plus or minus 3%. NOIPolls Limited is No1 for country specific polling services in West Africa. We conduct periodic opinion polls and studies on various socio-economic and political issues in Nigeria. More information is available at www.noi-polls.com Disclaimer This press release has been produced by NOIPolls Limited to provide information on all issues which form the subject matter of the document. Kindly note that while we are willing to share results from our polls with the general public, we only request that NOIPolls be acknowledged as author whenever and wherever our poll results are used, cited or published. NOIPolls hereby certifies that all the views expressed in this document accurately reflect its views of respondents surveyed for the poll, and background information is based on information from various sources that it believes are reliable; however, no representation is made that it is accurate or complete. Whilst reasonable care has been taken in preparing this document, no responsibility or liability is accepted for errors or fact or for any views expressed herein by NOIPolls for actions taken as a result of information provided in this report. Any ratings, forecasts, estimates, opinions or views herein constitute a judgment as at the date of this document. If the date of this document is not current, the views and content may not reflect NOIPolls’ current findings and/or thinking. Press Contact The Editor Email: editor@noi-polls.com To further explore data from Nigeria governance polls Please visit www.noi-polls.com

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